All reviews

Rating Breakdown

  • 5
    95% (4,337 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Sept. 17, 2022

Gempages have helped me so much over the past couple weeks to make 2 amazing stores. These guy's customer support is on the next level. Much Love !

Store

Feaza

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Sept. 16, 2022

Ottima app per la progettazione di pagine prodotto del tutto personalizzate!! e inoltre assistenza top! Ho avuto un problema e il servizio di messaggistica mi ha risolto in breve tempo il problema, molto soddisfatta!

Store

KELLE'S

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Sept. 16, 2022

This page builder is the equivalent to elementor for wordpress. It's extremely customizable and user friendly. If you do have any issues and are on a paid plan, you can chat with support and they will review your issues in depth to fix them which is incredible. They are second to none in customer service and functionality. thank you for being a great page builder and providing excellent support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service! We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Sept. 15, 2022

Really helpful design tool, easy to use without coding experience. Responsive and helpful team to answer all your questions

Store

HADES

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 14, 2022

Easy to use and professional, responsive support that helps you fix problems. I recommend this application, perfect if you want to make your store more optimized

Store

Coushee

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

Sept. 14, 2022

Very helpful support when needed. Solve problems quickly or to make changes! Thanks to Hugh & Sarah and the others team.

Store

Bag-all

Using app

Almost 5 years

Total reviews

5

Average rating

4.0

Developer Reply

We're happy to see that you had a 5-Star experience. Support agents (Hugh & Sarah) were awesome! I'll surely let them know you left us this review! Thank you so much! Nathan | GemPages Customer Success team

5 / 5 Share

Sept. 14, 2022

What an amazing support by gem pages. I had an issue with the javascript, It was a slight issue not a major one, I reached out to gem pages support they solved it within 24 hours. I am now gen pages regular member <3

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!

5 / 5 Share

Sept. 14, 2022

Love this product. It has enabled us to quickly create a website that stands out from the rest. Easy to add in other extensions and render them on the page as well. We had a couple of formatting issues and the team fixed them within just a few hours. Really responsive and helpful.

Using app

3 months

Total reviews

11

Average rating

4.9

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 14, 2022

Experience has been very good and receives helpful support when needed, will definitely continue to be using gem pages and recommend others to use it as well

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

5 / 5 Share

Sept. 14, 2022

Gem pages enabled me to easily build a powerful website (and I have no idea how to use shopify). More than anything, their customer service was amazing. 10/10 would reccomend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Sept. 13, 2022

Pour l'instant très satisfaite de Shopify et de Gempage. Quelqu'un est toujours la pour nous aider et les personnes sont très réactives !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that our team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Happy Selling!

5 / 5 Share

Sept. 13, 2022

Great application, the support is very reactive and helps you to solve problems quickly or to make changes! Thanks to Morgen and the others

Store

Naali

Using app

10 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Morgen) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Sept. 13, 2022

Hi, I don't usually write reviews but when I think some app deserves it, for good or bad, I take my time to do it for the community. Gempages is amazing. I started using it about 2 years ago. When they went off Shopify to do some restructuring, I moved to their main competitor who everyone knows, P…And now I am back to Gem, so I can compare both with some authority. These are the reasons why I think Gem is without doubt the best page builder in the market: 1) Anything that can be done on other page builders, can also be done on GEM, but better. Apart from the usual features that I think now are common to all page builders,take into account that with CSS and Liquid, their team will program and integrate any complex “extra” you need.. 2) For some reason, I have found that their pages are actually faster than at least the P… pages. Don´t know why, But I have clearly noticed that. Their intuitive, drag and drop, actually makes building pages much faster. (personally I think the reason many still defend the competition is because in the tech world, many people still think harder is better, as if this was about solving puzzles). 3) Their prices are very good. The supposedly “free” plan on their main competitor is not so..The moment you want to start seriously, it will be equal/higher to Gems´. And a note on this: Page builders can save you a lot of money: you can incorporate sticky add to cart sticky buttons, Flash sales and Countime pop ups/elements. you can incorporate bundles, extra selection options for products, tabs, etc..many, many features that usually come in different apps. Let alone the increase in conversion rates. And last but not least, their customer service. 4) Their programmers are amazing, their customer service is incredibly helpful. I feel embarrassed everytime I contact them, because they always go the extra mile. Kudos to Gem and their team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. 😊 We are glad to hear that you've been finding the features and the elements easy to use when it comes to building and designing your landing pages. We are also happy to hear that GemPages has helped to avoid designing and development costs. This was one of the primary reasons why we developed GemPages. Your honest feedback about the positive experience motivates us to continue improving the app. Please let us know if we can help you with anything in the future. 🙂 Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 12, 2022

Best Support Team I Have Ever Used In My Entire Life! Quick response times and the devs get the job done!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

5 / 5 Share

Sept. 12, 2022

This app is awesome and the customer support rep JANE is even better! Don't hesitate to download, never have a come across a more flexible app and team.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Jane was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

4 / 5 Share

Sept. 12, 2022

Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on positioning, colouring...you name it! Highly recommended.

Store

Eskuta

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. Nathan | GemPages Customer Success Team

5 / 5 Share

Sept. 11, 2022

I'm very satisfied with Gempages, the service is great and the design is perfect and easy to use! I appreciated the help

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Sept. 11, 2022

I love this app. I have been using it for 6 months now. It's easy to use and even though I have ran into a few problems, the customer support once you get the paid version of the app is very good. There is a live chat and you always get the help you need no matter the issue. I will continue using this app for my product pages for sure!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help. Cindy | GemPages Customer Success Team

5 / 5 Share

Sept. 11, 2022

I had some question regarding my plan and I had a very good support from Team! I appreciated the help!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

Sept. 11, 2022

We've used many page builders in the past, however, GemPages is by far the most powerful one of them all!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.