All reviews

Rating Breakdown

  • 5
    95% (4,337 ratings)
  • 4
    3% (121 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Sept. 11, 2022

I had a few design issues that i ran into but both times the support was amazing. Mona took the time to search and coordinate with their tech team and resolved my specific issue perfectly. Can't recommend this app enough if you want to build a site with all the tools you'll ever need and an amazing support and tech team in the background. Get this app over anything else.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning! Don't forget to reach us via live chat or email, if you need us we are there to help!

5 / 5 Share

Sept. 10, 2022

This app is amazing! If you want to find a way to skyrocket your conversion rates look no further! It's super easy to use and they have amazing support. After I started using it there is no way for me to change the way I build my website and landing pages. Thanks for everything guys!

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Sept. 10, 2022

Great app for building custom pages. We've been using it for about 2 years and they are quick to fix any issues.

Using app

Almost 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 9, 2022

Only just started using Gem Pages this week but I don't think I've ever been impressed with support so much anywhere. Muiz has been on the ball helping me with everything since the start. What a good guy. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 8, 2022

Excellent support from Gempages team they are always so helpful and willing to assist. Big thank you to Sylvie who has been a huge help to me today :)

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Support agent (Sylvie) was awesome! I'll surely let him/her know you left us this review! Thank you so much!

5 / 5 Share

Sept. 8, 2022

Really powerful! Tina helped us a lot, she's really good! GEM has helped us with many functions! I love GEM.

Store

Maircle

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 7, 2022

Love this app. The support team is always extremely helpful and know exactly how to fix your problems. Definitely the best page builder out there

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that support agents were there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Sept. 7, 2022

Der Support ist sehr gut erreichbar, schnell und sehr hilfsbereit. Das Team von GemPages hat für uns Funktionen individuell angepasst, wann immer es möglich war. Auch bei Anpassungen auf unser Theme wurde uns schnell geholfen. Der Support ist äußerst freundlich und lösungsorientiert. Wir sind sehr zufrieden!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email address [email protected].

5 / 5 Share

Sept. 6, 2022

These Guys are Awesome!!! Helped me out when I broke things on my store... Always really keen to help out. Best support I have had from any app on shopify :-)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. hould you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.

5 / 5 Share

Sept. 6, 2022

Extremely happy so far. I created a page and had some trouble getting it perfect but support was great and got it working pronto. Can't wait to see what it does for my conversion rates.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling! Cindy | GemPages Customer Success Team

5 / 5 Share

Sept. 6, 2022

Just would like to say a big thank you to Morgan for all her support across several stores that we have on GemPages. She is one of the main reasons why i recommend Gempages to everyone and anyone as support from her has been perfect :)

Using app

Over 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! We are super proud to serve you and help you with 4 stores. Thanks for your support. (Morgen) indeed is awesome and I am glad to hear that he could help with all stores. I'll surely pass along your feedback to her and the support team. Cindy | GemPages Customer Success team

5 / 5 Share

Sept. 6, 2022

Great product that can take your website to the next level at a great price with great customer service

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best!

5 / 5 Share

Sept. 6, 2022

i used this app and it was easy and very helful and customer support is the best really solves the issue within time and accurately with bettter understanding towards their clients

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Sept. 5, 2022

really happy about the product and the support it entails! We use this for generating blog pages and its been very easy and flexible for us

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

4 / 5 Share

Sept. 5, 2022

I've been using this software for more than a month, and it still hasn't let me down after paying for it. I've read all of their tutorials. Their team is very patient, and they'll get a reply within a day. The software isn't perfect, and sometimes there are some small problems. , but don't care, it's really fun to communicate with this group of people, I've lost my temper with them, some people can't really solve the problem, but it's a minority, now my page is beautiful, I think my time is worth it .

Store

ITAPNO

Using app

About 2 months

Total reviews

13

Average rating

4.5

Developer Reply

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. However, sometimes errors may occur even when the greatest care is taken. Please do not hesitate to let us know how we could serve you better so that we can improve your and all other customers' future experiences. Best wishes!

5 / 5 Share

Sept. 5, 2022

the application is very intuitive, easy to use and essential for creating a competitive shop. The customer service is always quick to respond, they have a team that can solve any type of problem in the code in less than 12 hours. Best customer service ever!

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team. Let us know if there's anything we can help with in the future. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

Sept. 3, 2022

I use this app for building my webshop and the customer service is the best I have ever seen! realy recommended

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages! Please don't hesitate to contact us via live chat or email [email protected] if there is anything more we can do to assist. Nathan | GemPages Customer Success Team

5 / 5 Share

Sept. 3, 2022

the best builder in my opinion, responsive support ...................................................

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

Aug. 31, 2022

Incredible service. If you need something changed, be sure that your wishes are 100% met within a few minutes to hours. Even on a trial they are super nice and lightning fast to assist. 10/10!!!

Using app

23 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist! Best wishes!

5 / 5 Share

Aug. 31, 2022

Perfect service. Great support! I love the 24/7 online chat. Most of our questions have been replying asap.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win! All the best! Cindy | GemPages Customer Success Team