Gift Card Hero • All‑in‑one
Sell physical/e-gift cards, reload balance online and via POS
Rating
5.0
feedback
134
chart
#2,844
All reviews
Rating Breakdown
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Dec. 5, 2023
Gift Card Hero app has fulfilled all the wants we were hoping for giving customers a more personalized email for their loved one. I was beyond frustrated with Shopify's emailed version and now way to add a note at the customers request. They now can fill in what they want, can even choose to have a physical mailed as a gift. We had a few issues and the customer service has been top notch and that means so much when running a business. A bonus is that we can now check a customers balance on the POS system and also reuse the gift cards if they want to add more funds. I would highly recommend this app.
Nov. 27, 2023
Gift Card Hero has been a great app for us heading into the holiday season. Arthur has been extremely helpful in getting our Gift Cards to look and function exactly how we like. Would highly recommend this app to beef up your gift card presentation and offering for your store!
Nov. 27, 2023
These guys have been really amazing. They have done a lot of custom work for our gift card set up and managed to finish all the custom changes very quickly in time for Black Friday. They were able to set up two different gift card products with unique images for one of our stores, all the way from product page through the whole purchasing and fulfillment experience. I highly recommend!
Nov. 22, 2023
Really great customer service from Arthur! He customised the app to our theme and answered all our queries very quickly. The app is great and does exactly what we need it to do - the best features are that you can opt to send digital or physical gift cards, and customers can schedule when they want digital cards to be sent in the future. Really happy with the functionality and support!
Nov. 20, 2023
Arthur and his team are exceptionally helpful and were able to make setting everything up easy and painless! Very accommodating and they are working on some great new features. We turned this on and sold our first gift card within a couple days! This app really steps up the look and feel of the gift card page quite a bit over the standard options in Shopify.
Nov. 13, 2023
Fantastic app, could not be happy with it! Asked the dev for some help with customizations and they did it very quickly
Oct. 25, 2023
Arthur was extremely helpful and swift in his communication with any queries and requests we had to customise the gift card page on our website. Really happy with this app, thank you Arthur!
Oct. 21, 2023
Very useful app, needed it to actually make our gift cards usable, now customers can schedule when they want it delivered!
Oct. 17, 2023
So far, so fabulous! The app has resolved our Gift Card concerns and exceeded our expectations. As soon as it was loaded and we started customizing it the existing Shopify gift cards synced to the app. Shopify and the app reconciled. We are delighted with the customization options and our customers have reported receiving the Gift Cards in their inbox and being able to send them on the selected date. Additionally, we have noticed a considerable decrease in the number of Gift Cards being filtered to spam or junk folders. Customers purchase gift cards, and funds are accepted immediately. Card scheduling causes Shopify reporting discrepancies on gift cards that are scheduled at a future date. Not sure if that is a Shopify or app issue. This will be a concern closer to the holidays. Another issue, but not a huge deal, cards manually issued (not purchased) after installation doesn't go into the apps analytics for balancing. There isn't a manual sync button. Currently, we don't use the analytics for reconciliation, so it is ignored for now. Will possibly update the review after the holidays when reconciliation will become difficult with the anticipation in the increase of scheduling.
Oct. 16, 2023
Great app and great customer service! We needed help customizing the app and the service was very fast and very efficient.
Oct. 12, 2023
If you want to improve your customer gift card experience, this app is for you. The API built into this app has allowed us to add internal account charging using the built-in gift card feature while offering regular gift cards to external customers. This would not be possible without this app. The support has been responsive, and the developer has even added features at our request. I highly recommend this app and developer.
Aug. 28, 2023
Great app! Great support! The gift card is easy to set up, and Arthur is very quick to respond to any queries. Highly recommended!
Aug. 10, 2023
Big thank you to Gift Card Hero team. Great app, superb support from the team on customization requests.