Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,750
All reviews
Rating Breakdown
Review RSS Feed
Feb. 25, 2022
Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round
Hi there, We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out. Thank you so much!
Feb. 23, 2022
Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.
Hello! Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)
Feb. 22, 2022
Rise have a chat with a good support on real time.................................................................... :)
Hi there, Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)
Feb. 22, 2022
The app is working perfectly for our business needs. It's already helped increase purchasing from our repeat customers. I've always found the team to be incredibly helpful too. Would definitely recommend.
Hi there, Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!
Feb. 21, 2022
I like this app very much, great app for gift card and loyalty program, very useful and easy to set up. The customer service is great. They respond very fast and always help me solve my issues. Highly recommend to use this app
Hi there, Thank you for the great review! We are happy to hear that you find our app useful and easy to setup. Your feedback is very much appreciated!
Feb. 17, 2022
This app is awesome! I like that it offers cash rewards instead of points. Customers love it because they see an immediate savings. They are extremely helpful and thorough. All my questions were answered promptly by Eddie and I highly recommend using this app.
Hi there, Thank you for the awesome review and for acknowledging Eddie's prompt customer support! We are glad that your customers love the store credit rewards!
Feb. 6, 2022
I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.
Hi there, Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)
Jan. 31, 2022
The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.
Hi there, This is such fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
Jan. 28, 2022
Recommended! The support team is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.
Hi there, Thank you so much for your feedback! We are pleased to know that you find ease in selling Gift Cards and issuing store credit using our app! Cheers!
July 7, 2023
The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.
We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)
Jan. 18, 2022
This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.
Hi there, Thank you for the wonderful review! We're happy that Pauline could help, and if you need any further assistance, please reach out to our team :)
Jan. 13, 2022
So far so good. Great support. Using this as a rewards system and also gift cards. Looks great, very customisable and hoping it will increase our referrals also.
Thank you for your review! We are looking forward to seeing great results.
Jan. 12, 2022
I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.
Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!
Feb. 4, 2022
The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.
Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)
Jan. 1, 2022
App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended
Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)
Dec. 28, 2021
Rise has made us a better, more reputable business since we introduced it to our customers. Service and troubleshooting from the team has been amazing too.
Thank you for the review! We are so pleased to hear that we have helped make your business better :)
Dec. 28, 2021
Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution
Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!
Dec. 27, 2021
Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.
Hi there, On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts! Have a wonderful day :)
Dec. 23, 2021
I think it's pretty good. Seems to work pretty well and integrates fairly seamlessly. Great customer service
Thank you for writing a review! Please let us know if there's anything else we can assist with :)
Dec. 23, 2021
The app works great and integrates with our web store easily. We recently had an issue and their customer support fixed it very quickly.
Hi there, We are glad to hear that the team provided quick support! Thank you for the review and please let us know if there's anything else we can assist with.