Rise Gift Cards & Store Credit
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.7
feedback
745
chart
#1,436
All reviews
Review RSS Feed
April 11, 2021
Support response times are nearly instantaneous. Set up was extremely easy. The integration with Shopify POS is where it's at.
March 31, 2021
Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!
March 16, 2021
Karen and Hira were incredible during the installation process. Our theme was a little bit unique, so they stepped in and made sure that the installation looked absolutely correct. Thank you, Rise-AI, and very much appreciate your quick response, and can-do attitude! We've only been using their gift card solution for a couple of weeks, but it's already excited some of our B2B customers, especially with it's customization
March 23, 2021
Great app and equally great support which is just as important. Easy to set up and very smart in how it works
March 12, 2021
Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.
Aug. 11, 2021
Rise support has been very helpful with all of our questions. Hila, Pauline, Itay, and John have been excellent! The user interface is intuitive and straightforward. Setting up our store credit and gift card product has been a breeze. Thanks, rise.ai!
March 10, 2021
Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.
March 10, 2021
We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!
Feb. 28, 2021
Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.
Feb. 28, 2021
We used Rise to migrate our old gift cards to our Shopify. Couldn’t be happier! They were very helpful and made the process super easy
Feb. 22, 2021
Great solution for refunding with gift cards/store credit and bulk importing (!) gift cards which is not possible natively or any other app I could find.
Feb. 22, 2021
This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!
Feb. 18, 2021
We started with Rise when they only offered the Gift Card functionality. Over time this app has evolved into an even more powerful tool for loyalty, store-credit, and even automated promos using gift cards for future purchase. An important part of our marketing and retention mix.
Feb. 9, 2021
Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!
April 16, 2025
I have loved my experience with Rise.ai for gift cards and loyalty programs! The app is user friendly and easy to navigate on the back end. Anytime I reach out to their team for questions or assistance, they are the most helpful. Our account manager, Arielle, goes above and beyond for us - even sending over custom monthly reports that make a huge impact! I do not think I have had a bad experience with the app or their team.
Hey Ben, Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics. Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized 🙏 Keep up the good work with your Store Credit & Gift Card program!
Feb. 3, 2021
we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.
Thank you very much for this 5-stars review and for the important feedback 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.
Feb. 3, 2021
These guys are the best, the most helpful team I've encountered in my professional life. I've been treated with the most respect by the support team that always been on my side. 10/10! perfect :)
Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome.
Feb. 1, 2021
Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do. Amazing customer support, very knowledgeable and very helpful.
Nov. 11, 2024
Great, easy to use! Emilie was also incredibly helpful with our queries - thank you so much
Jan. 15, 2021
This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.