Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,747
All reviews
Rating Breakdown
April 16, 2021
I had an issue regarding the billing and it was fixed immediately. The response time was quick. Thank you.
April 14, 2021
Great App, it does exactly what we need. It is expensive but I think it will be worth it once the loyalty program builds. and really supportive team at RISE who have helped us migrate from another system and our account manager Dana has been amazing and helped us every step of the way.
April 11, 2021
Support response times are nearly instantaneous. Set up was extremely easy. The integration with Shopify POS is where it's at.
March 31, 2021
Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!
March 30, 2021
I use this app so my customers can purchase gift cards. Customer service is so quick to answer when I have questions. Definitely recommend.
March 30, 2021
We currently use the Rise.ai app for gift cards and have been pleased with the ability to sell gift cards online and in bulk. We are looking to switch to the Rise loyalty program because we like the idea of using store credits as a currency. Customer service responsiveness is a big plus also.
March 25, 2021
Rise. is. amazing. Seriously, their 'send as a gift' option for gift card sets the standard for gift cards. Our business focuses around gifts, and this feature is a key part of our offering. I cannot recommend them enough! Thank you!! ❤️
March 16, 2021
Karen and Hira were incredible during the installation process. Our theme was a little bit unique, so they stepped in and made sure that the installation looked absolutely correct. Thank you, Rise-AI, and very much appreciate your quick response, and can-do attitude! We've only been using their gift card solution for a couple of weeks, but it's already excited some of our B2B customers, especially with it's customization
March 16, 2021
There are different levels of subscriptions to allow you to gain alternative levels of access that align with the scale of your business that I love. The customer support is flawless - John was particularly helpful! Thanks guys!
March 23, 2021
Great app and equally great support which is just as important. Easy to set up and very smart in how it works
March 12, 2021
Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.
Aug. 11, 2021
Rise support has been very helpful with all of our questions. Hila, Pauline, Itay, and John have been excellent! The user interface is intuitive and straightforward. Setting up our store credit and gift card product has been a breeze. Thanks, rise.ai!
March 10, 2021
Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.
March 10, 2021
We migrated to Shopify and needed a quick bulk-add of gift cards which was our sole reason for the app, however we now launched a loyalty rewards program with an upcoming membership program to use with and we are super thrilled how the app is working. I would recommend the videos and help docs as they were super helpful, but in addition to that their support (esp. Pauline) was AMAZING!
March 10, 2021
We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!
March 9, 2021
Total gamechanger! The platform opens up tons of new opportunities for your store, and support is very responsive if you need any help getting things set up.
Feb. 28, 2021
Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.
Feb. 28, 2021
We used Rise to migrate our old gift cards to our Shopify. Couldn’t be happier! They were very helpful and made the process super easy
Feb. 22, 2021
Great solution for refunding with gift cards/store credit and bulk importing (!) gift cards which is not possible natively or any other app I could find.
Feb. 22, 2021
This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!