All reviews

Rating Breakdown

  • 5
    90% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Using app

3 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!

Store

FIERR

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating. Thanks Team Rise!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 30, 2020

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

We love the capabilities of this app for our gift card sales. And their customer support is very helpful!

Using app

About 21 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 23, 2020

We implemented Rise in November to make sure we had an easy way for customers to send and schedule gift cards throughout the holiday season. We're so glad we were able to get it live quickly! The team is very responsive and helpful.

Store

NOBULL

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I needed quite a lot of support to get this to work exactly as I wanted/needed.. but replies are so quick, and very helpful! Of all the apps I looked at, this did what we needed and I am really pleased. Thank you

Using app

9 days

Total reviews

46

Average rating

4.6

5 / 5 Share

Dec. 19, 2020

Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!

Using app

6 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 16, 2020

Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

After trying at least five different loyalty apps, I’m so happy to have discovered Rise. I love that it focuses on loyalty credits instead of points, which can be really confusing for customers. It also offers the best gift card experience I’ve seen on Shopify. The store credit refund option is something I haven’t seen in other loyalty apps which is extremely useful. The level of customization and personalization Rise offers is truly a game changer. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊

5 / 5 Share

Dec. 8, 2020

Great support and product for Shopify & Recharge stores. Reactive dev team with powerful partnerships and a strong roadmap

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome.

5 / 5 Share

Dec. 8, 2020

Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this 5-stars review and for the important feedback 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.