All reviews

Rating Breakdown

  • 5
    92% (1,001 ratings)
  • 4
    5% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2021

Couldn't ask for a better Loyalty app! We were using a points based app but providing customers with Store Credit that is in my store's currency is great, they actually know what they are receiving. Plus the support team were very knowledge and patient (even for those of us that are less tech savvy). I've only been using Rise a few weeks that but really promising so far.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

We started with Rise when they only offered the Gift Card functionality. Over time this app has evolved into an even more powerful tool for loyalty, store-credit, and even automated promos using gift cards for future purchase. An important part of our marketing and retention mix.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

האפליקצייה מציעה שירותים חשובים בעולם השיווק בדרכים מאד מתקדמות ומתוחכמות, ובמקביל המערכת שלהם מאד אינטואיטיבית כך שכל בעל חנות יכול להתקין אותה ולהתאים את העיצוב לחנות שופיפיי שלו. בנוסף, לכל בעלי החנויות/עובדים שפחות מנוסים בעולם התכנות, יש להם את הצוות הכי יעיל ומהיר שפגשתי עד כה מאז השקת החנות שלנו - קשובים להערות, משתדלים ליישם בקשות והכל בחיוך רחב שזה בכללי כיף אז כל הכבוד לכם ותודה מיוחדת לדנה וג'ון :)

Store

DUBIDA

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Would definitely recommend the Rise tool for all Gift Cards and Loyalty needs. Their ever evolving product keeps up to date with the latest trends and needs for any marketer. Most important for our team was the simple onboarding and out of the box templates that help you get up and running quickly while feeling confident in best practices for copy, design and overall strategy. The UI is clean and intuitive on the back end, but most importantly, the interactive customer experience is seamless and fun. We can't be more happy with our success management team as well - Shoutout to Dana! She's helped us with strategy, integrations, onboarding, technical support, you name it. Excited to continue utilizing this tool for future growth as well. - Ben, BYLT Basics

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey Ben, Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics. Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized 🙏 Keep up the good work with your Store Credit & Gift Card program!

5 / 5 Share

Feb. 3, 2021

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

Using app

Almost 3 years

Total reviews

10

Average rating

3.8

Developer Reply

Thank you very much for this 5-stars review and for the important feedback 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Feb. 3, 2021

These guys are the best, the most helpful team I've encountered in my professional life. I've been treated with the most respect by the support team that always been on my side. 10/10! perfect :)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome.

5 / 5 Share

Feb. 1, 2021

Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do. Amazing customer support, very knowledgeable and very helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Really awesome! it appears nice and clean on the site which I really love - allowing clients to view all their rewards at a glance. John was also incredibly helpful with our queries - great service!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

really easy to set up - will give a better review when I have had a chance to see it in action - lets see some results!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

Using app

Over 1 year

Total reviews

20

Average rating

4.9

5 / 5 Share

Jan. 15, 2021

This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Outstanding product and customer service. Their team is thorough and quick to respond to requests :)

Store

Gelvio

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.

Store

DARITY

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!

Store

FIERR

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating. Thanks Team Rise!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 30, 2020

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0