Rise Gift Cards & Store Credit
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.7
feedback
747
chart
#1,276
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Oct. 21, 2019
Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.
Hi team, It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better! Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again. As our policy is 100% customer satisfaction - Please reach us at [email protected] or at +1 646 8786419 so we can talk. I look forward to hearing from you. Best, Mark