All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

May 20, 2024

Eddie was an excellent support assistant. I could not figure it out without him.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Store

Ghia

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2024

Eddie was very helpful and answered my questions in a timely manner!

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 2, 2024

We are just starting out using this app but, after trying a few others, we can say, at least so far, this app is above and beyond better than the others! It has great features and is easy to use and set up. Everything is pretty much straightforward and, the questions we did have, Eddie was very quick to answer and helped us tremendously. Highly recommend this app!

Using app

2 days

Total reviews

15

Average rating

4.9

5 / 5 Share

April 8, 2024

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

Store

SULLIOS

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

their customer service is extremely helpful and quick to respond!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2024

Great support. Very patient and quick to respond. I really appreciated the support from Junalou. Great app.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 6, 2024

Fantastic app and fantastic customer service!!! ⭐️⭐️⭐️⭐️⭐️ Got excellent help from Pauline, very much appreciated

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Eddie was fantastic to work with! Resolved our question/issue quick

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

5 / 5 Share

Jan. 24, 2024

Great support!

Store

Womads

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Great, easy to use App and very helpful customer support when needed

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We are pleased to know that you have received immediate assistance from the team.:)

5 / 5 Share

Jan. 18, 2024

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Love Rise and all of the features it offers even on the basic plan. We just started using it on our new launch and its super easy to integrate and offers tons of customization to fit our brand.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!

5 / 5 Share

Jan. 11, 2024

Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.

Using app

About 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We are glad that Eddie was able to help you out in a timely manner. We're here if you need further assistance on anything else! :)

5 / 5 Share

Dec. 20, 2023

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

5 / 5 Share

Dec. 19, 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team Eddie helped us launch our product and was very patient with me throughout the process

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very efficient application and, above all, very responsive and dedicated customer service. Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things! Thanks for all !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

5 / 5 Share

Dec. 14, 2023

App useful. Support is great!

Using app

About 2 months

Total reviews

9

Average rating

5.0