Rise.ai: Gift Cards & Loyalty

Dec. 8, 2020

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Dec. 8, 2020

Great support and product for Shopify & Recharge stores. Reactive dev team with powerful partnerships and a strong roadmap

Dec. 8, 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

Dec. 8, 2020

Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.

Dec. 7, 2020

Great looking and user friendly app. I just installed it so I don't yet have feedback on the ROI. I took me half a day to install and personnalise it (including traduction of all texts in French). I had some minor difficulties but Keren from the support center has been a great help and fixed everything for me. She was very reactive and nice.

Nov. 29, 2021

A very reactive support team, great app to make creative and personalize gift cards, awesome options, easy to set up your own rewards program, intuitive and user-friendly. The Rise team is devoted and they are there for you! Highly recommended!

Dec. 6, 2020

Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!

Dec. 4, 2020

We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.

Dec. 1, 2020

I'm so impressed by this app, super easy to install and easy way to gain loyalty with clients. Very happy!

Dec. 1, 2020

Amazing professional and fast customer services. The app is solving all our problem about physical and digital gift cards generation and management.

Dec. 1, 2020

Rise has taken all the heavy lifting of doing gift cards, shop credits and rewards campaigns out of our hands. It has worked really well and whenever we have a question, we've had quick answers to help sort us out.

Nov. 29, 2020

Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. Also the people of support are just fantastic! fast response to any possible question!

Feb. 28, 2021

This app is truly versatile in letting you set up various streams or workflows for rewarding your customer's loyalty. I especially appreciate that you can choose to offer hard cash rather than points. Small nuance but it keeps you from inundating your customers with messages about discounts and overall "cheapen" your brand. Customers can easily see the benefit in their account and plan to patronize your store again. I'm still integrating the features and it's amazing how responsive Rise.ai staff are to helping me along the way. Looking forward to integrating the app with my reCharge subscription offerings in my store as well as Yotpo product reviews. I can't wait to see what other new features they will be bringing onto the platform. A little further in the process, customer service is still excellent. I had a few questions about integrating Rise with reCharge subscriptions, Yotpo, and the account settings. Sam was an excellent resource.

Nov. 27, 2020

Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.

Feb. 16, 2021

I was grateful their live chat was able to help me within a few minutes. Not having responsive support can be so frustrated with Shopify apps. I was able to get an answer to my question fairly quickly on a Sunday, which was huge.

Nov. 26, 2020

Their customer support is always so helpful. Can't wait to see more integrations for the tools we use!

Nov. 26, 2020

Rise.ai is a superior app that is backed up by an industry leading support team! You are not just a customer account to them, but a valued partner that they are truly vested in seeing succeed. Keren and the rest of the support staff have gone above and beyond to ensure we are getting the most out of their platform and that our campaigns launch without a hitch. Top notch and highly recommended!

Nov. 26, 2020

Really well done app, easy to use and effective. Nadav was very nice and helped me solve a problem very quickly. I recommend without doubt. Excellent quality price

Nov. 25, 2020

This is a very comprehensive app. We were importing a loyalty program from a different POS and they were able to make it work like a charm. Pauline and Sam were great helps, thanks Rise!!

Nov. 25, 2020

We are very impressed with the nuisances with this app, it is very very clever and it really does tick the gift card and store credit. The customer service is outstanding and they took on our custom suggestions and will put them into action! Their rewards program is a bit weaker than their gift cards functionality. We are undecided about the cash back rewards vs other points based rewards, this is a drawback. Not being able to make the customers 'save' and 'build' their rewards is something I think may be a drawback. All in all worth the money though.