All reviews

Rating Breakdown

  • 5
    90% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

Using app

About 12 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 12, 2020

Bulk gift cards for B2B -- so easy. Haven't even checkout all the features yet so very excited. Thanks!

Store

FEED

Using app

9 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai ๐Ÿ™ Enjoy your Gift Card and Loyalty Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Nov. 12, 2020

Very happy with the app! It truly solved our gift card issue. We are a high volume store and this works perfectly.

Using app

9 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you very much for this 5-stars review ๐Ÿ™ Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 12, 2020

Couldn't have done it without Dana's help today. Thank you for all your support and making it so easy. Brilliant

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this wonderful review. Our team is always here to help โœจ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 10, 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Using app

Almost 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai ๐Ÿ™ Enjoy your Gift Card and Loyalty Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Nov. 9, 2020

I think I have been on Shopify for a bit over 8 years now and this may be my first review, and that should speak for itself. I cannot say enough great things about Rise and the team there. The price is absolutely justifiable, and with the proper setup (which the Rise team helps with) your ROI will be 7x-10x. We saw immediate results and I cannot wait to see Rise, rise to the top as our favorite app. I was not incentivized in any way to leave this review and I am leaving this review after a couple of months of use. For any pyp competitors reading this review. I hate this app, worst app ever, stay away.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this super-great review - we really appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized ๐Ÿ™ Keep up the good work with your Store Credit & Loyalty program!

5 / 5 Share

Nov. 6, 2020

The e-gift card was so easy, quick, and customizable to set up. Many resources available to help guide us, as well as an account manager who has been great to work with! Excited to see the performance of the gift card on our site, especially through the holiday season!

Using app

17 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai ๐Ÿ™ Enjoy your Gift Card and Loyalty Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Nov. 6, 2020

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!

Store

2POOD

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for this 5-stars review ๐Ÿ™ Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 5, 2020

On my hunt for the right loyalty and gift card program, there were two key things I was looking for: 1. Simple customer interface 2. Simple business set up โ€˜Simpleโ€™ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, theyโ€™ve been great! The loyalty perks Iโ€™ve set up are so good that it makes me want to buy my own products! The video tutorials and customer support team have also been helpful. Highly recommend.

Using app

About 2 months

Total reviews

33

Average rating

4.8

Developer Reply

Thank you very much for this 5-stars review ๐Ÿ™ Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 4, 2020

I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines. Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)

Store

Qiyorro

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Our team is always here to help โœจ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 2, 2020

We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this 5-stars review ๐Ÿ™ Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai ๐Ÿ™ Enjoy your Gift Card and Loyalty Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Nov. 2, 2020

After reviewing many products, Rise was our preferred choice and they have exceeded our expectations both as a product and their support and deployment teams. Seeing an immediate take-up of Gift Cards, we are now looking to leverage the other features to really drive our customer's gift card experience.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Our team is always here to help โœจ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors).ย It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program,ย rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai ๐Ÿ™ Enjoy your Gift Card and Loyalty Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Oct. 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 19, 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

bkjklgjfkjfujfukfkjfljkgluyfutfughgjlgyjfutfljflyfutflufiyfluyfutdfkutdyrdyfliyfuhfltdhtasrywstdkuyfligi;fluff

Store

Sunoh

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 1, 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

Using app

12 months

Total reviews

14

Average rating

3.8