Rise Gift Cards & Store Credit
All reviews
Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend
Thank you so much for this great review π We all really appreciate it π
Customers are loving the new feature and that we are giving back for their purchases. The customer service is responds super quick. Special thanks to Mark for going above and beyond. Also for not responding like a robot. Professional while also not treating me like I wasn't a number. Thanks again.
Thank you for your review. Our support team is always here to help and we definitely try to treat all of our merchants as friends, colleagues and people β¨ Please let us know if we can help with anything else.
We downloaded this app to help meet the needs of our unique customer base. We have been amazed at the level of support from the developer to ensure the app works with our store and to our needs. We would highly recommend this app. The customer service is amazing , specially Juna, she is so friendly !
Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.
I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that Iβve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. Itβs not ideal, as it adds another step to my process. I wish it were seamless.
Update** Sept 25, 2020 I had an issue with a customer who ordered a gift card but did not receive it. I messaged the Chat and Sam replied back to me quickly and informed that there was concern that the customer used part of a gift card to pay for the gift card. The level of sophistication to safeguard us is great. I really enjoy using Rise. It is the most expensive app we use but quality does not come cheap. Money well spent! I found Rise while searching for a gift card based loyalty program. I have never looked back since. After downloading it, I saw it was very intuitive to set up. I scheduled a call with a Rise representative to speak about the app and what it can do. After a quick 30 min call, I had what I needed to continue building out my flows and start building greater loyalty with my customers. This is the fastest I have been up and running with an app. Rise has been great and they continue to be great. Thank you for the amazing service and awesome product!
Thank you for your review. Our support team is always here to help β¨ Please let us know if we can help with anything else.
Good quality app. Good customer service experience. A lot of features and easy to use. The self-design work flow makes every thing efficient and convenient. Keep going!
Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.
Thank you for your review. Our support team is always here to help β¨ Please let us know if we can help with anything else.
A little bit of work to get up and going but with the amazing support from the Rise team, we got it all sorted. Great app! Thank you.
Thank you so much for this great review π We all really appreciate it π
Add this app to help send gift cards to recipients. Their customer service was great and they where able to make the changes I requested instantly.
Thank you so much for this great review. We're so happy you like Rise.ai π Enjoy your Gift Card and Loyalty Program - you're awesome π
I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!
Thank you so much for this great review π We all really appreciate it π
Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge. The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic. I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.
Thank you so much for this great review. We're so happy you like Rise.ai π Enjoy your Gift Card and Loyalty Program - you're awesome π
An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.
Thank you for your 5-stars review. Our support team is always here to help β¨ We hope you'll use Rise on even more stores in the future!
We installed this app to be able to offer ALL our customers the option To purchase gift cards and not just the people who use Apple wallet. Itβs a great app, very easy to use IMO, and integrated well with our store. The support from Rise is even better. They are quick to respond and are knowledgeable. They even helped me in a holiday weekend! I definitely recommend them to anyone looking to add this functionality to their store. This app can do so much more than just gift cards which we will be looking into soon!
Thank you so much for this great review π We all really appreciate it π
After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it! Service is great too.
Thank you so much for this great review. We're so happy you like Rise.ai π Enjoy your Gift Card and Loyalty Program - you're awesome π
Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise
Thank you so much for this great review. We're so happy you like Rise.ai π Enjoy your Gift Card and Loyalty Program - you're awesome π
Great system for my reward program and gift cards. A few issues with work flows, but the customer service team has been very helpful in fixing and have responded promptly to my questions.
Thank you for your 5-stars review. Our support team is always here to help β¨ Good luck with your Store Credit and Rewards Program.
App easy to install. good team doing follow up and make any changes for you. Will use it a bit more. only thing missing is if the client could have access to their store credit transaction so that they trust it more and can leave their store credit on it as they can see all transactions of their store credit. it could be integrated because the info is also here in the admin dashboard. just have to show it in the customer account "store Credit" thanks'
We are using this app for brick and mortar and online - rewards, gift cards and store credit. The online functionality on Shopify with gift cards is much improved now that we are using Rise. After one support call - (Ari assisted me) I am very impressed! Thank you for the help and for the great app.
Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.
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