All reviews

Rating Breakdown

  • 5
    92% (1,001 ratings)
  • 4
    5% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (17 ratings)
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5 / 5 Share

Nov. 5, 2020

The app is easy to use, easy to configure, and works exactly as it should. The support team is fabulous, super helpful and quick to respond. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this wonderful review. Our team is always here to help ✨ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 5, 2020

On my hunt for the right loyalty and gift card program, there were two key things I was looking for: 1. Simple customer interface 2. Simple business set up ‘Simple’ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, they’ve been great! The loyalty perks I’ve set up are so good that it makes me want to buy my own products! The video tutorials and customer support team have also been helpful. Highly recommend.

Using app

About 2 months

Total reviews

33

Average rating

4.8

Developer Reply

Thank you very much for this 5-stars review 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 4, 2020

I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines. Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)

Store

Qiyorro

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Our team is always here to help ✨ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 2, 2020

We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this 5-stars review 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Nov. 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊

5 / 5 Share

Nov. 2, 2020

After reviewing many products, Rise was our preferred choice and they have exceeded our expectations both as a product and their support and deployment teams. Seeing an immediate take-up of Gift Cards, we are now looking to leverage the other features to really drive our customer's gift card experience.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Our team is always here to help ✨ Please let us know if we can help with anything else.

5 / 5 Share

Nov. 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊

5 / 5 Share

Oct. 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 23, 2020

After researching an app to help generate bulk gift cards this app works fabulous. We load 2500 codes at a time and have not had any issues with the application. We have made some mistakes and support has been great to work with. Very prompt and friendly. We highly recommend this app!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Great application for gift card operation and for creating a personalized loyalty program. The possibility to reimburse is great!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

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Store

Sunoh

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Just recently got Rise and so far I love it. The customer service is outstanding, fast and very helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

I love this app! It took me just a little time to figure it out on my own. When I did contact the support team, they responded quickly and with an answer to my question. I have already recommended it to other people.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 6, 2020

The app is really easy to use - particularly gift cards - and I had some great help from the support staff.

Using app

8 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 4, 2020

This is the most phenomenal customer service team. I chatted in to see if they might have any offers for Canadian businesses as the exchange rate to USD is a bit steep right now, especially for a business suffering from COVID-19. Mark and the Rise.ai team surpassed any expectations I had as we work to get back on our feet. So far, this program has been very user-friendly and has much more customization than I realized. I am extremely pleased! Well worth the price! Thank you so much, Mark!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

Using app

12 months

Total reviews

13

Average rating

4.0

5 / 5 Share

Sept. 29, 2020

Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!

Using app

About 2 hours

Total reviews

5

Average rating

5.0