All reviews

Rating Breakdown

  • 5
    90% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2020

AWESOME customer support. Also loaded with great features and different types of reward programs. Easy to use too.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

A valuable addition to our new online store. It keeps the personal connection with our customers and offers a way to support us during this close-down. We've also added our gift cards to our Instagram account. Everyone loves a gift card!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

May 12, 2020

Highly recommend! This has made it so easy to offer store credit for our customers. Easy to use, easy to update, and easy to understand. AMAZING Customer Service Team, they really listen to their merchants.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2020

The Rise team have been incredibly helpful during a difficult period in time. See what one of our company directors wrote here: https://andrewcollier.com/2020/04/24/getting-good-at-giving-back-money/

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 5, 2020

Rise.ai has been wonderful for us. Imported all our gift cards in a matter of a few hours, when compared to the alternative it has literally saved me days worth of work. Thank you guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

April 28, 2020

Very Responsive Support from the Rise team. Very easy to setup and looking forward to increasing revenue with this app.

Using app

2 days

Total reviews

30

Average rating

4.9

Developer Reply

Thank you so much for this great review. We all really appreciate it πŸ™Œ

5 / 5 Share

April 28, 2020

Great interaction . engagement and client retention for repeated purchase. Greatly recommend this if you wish to have some membership tiering and rewards.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

Store

NUDE

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2020

This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

April 19, 2020

I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

April 18, 2020

I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 8, 2020

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you. I have been using the app for a few weeks now and it is perfect for my need.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review - you're truly awesome 😊

5 / 5 Share

April 13, 2020

We switched to this rewards program and it awesome, the support team was very responsive and helpful during the implementation and data migration. This App provides what we needed, a Rewards Program that customers can use Store Credit and still use a discount from other active promotions.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team. Big shoutout to Hila for helping us get set up correctly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review. You are also incredible ✨ Good luck with your Store Credit Rewards Program.

5 / 5 Share

April 8, 2020

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Using app

9 days

Total reviews

4

Average rating

5.0