All reviews

Rating Breakdown

  • 5
    91% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2019

This app has solved the store credit & custom gift card limitations of Shopify. Super helpful is helping us migrate almost 2,000 existing custom gift card codes & store credit from our previous site. We've had few bumps in the process, but the Rise.ai team has been super responsive and quick to get us back on track. Highly recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this awesome review! We appreciate it. Good luck with your new loyalty, Rewards and Store Credit program ✊

5 / 5 Share

Sept. 10, 2019

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

Sept. 9, 2019

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.

Using app

About 2 hours

Total reviews

19

Average rating

4.9

Developer Reply

Thank you for this awesome review πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

Aug. 28, 2019

Just started using this app and i really like it. Easy to navigate and quick response to your questions/concerns

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

hank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

Aug. 26, 2019

Great app, easy installation, does exactly what it promises. Customer support has also been stellar. We needed some tweaks done and Roy promptly did it. Thank you! Highly recommended.

Using app

8 days

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Keep booming with your Gift Cards and Rewards Program ✊

5 / 5 Share

Aug. 20, 2019

Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

Sept. 5, 2019

Great app!! The best I tried for Gift Cards. Excellent customer service also! Thanks to all the team...

Store

Viners

Using app

23 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

Aug. 13, 2019

Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Aug. 12, 2019

Very impressed with this app so far. Solid functionality and support has been over-the-top fantastic helping me get things set up exactly as I want.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this positive review! We appreciate it πŸ™ Good luck with your Store-Credit and Rewards Program!

5 / 5 Share

Aug. 1, 2019

I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this positive review! We appreciate it πŸ™ Good luck with your Store-Credit based Employee Recognition Program!

5 / 5 Share

Aug. 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system. With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page. We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

July 31, 2019

The customer service is incredible. Noa has been pending all my doubts satisfactorily. Thank you. The application works as expected. Infinity of options to reward consumers.

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

July 30, 2019

Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hey guys, it's Mark from the Rise team. Thank you for this great review! Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

July 16, 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

5 / 5 Share

July 1, 2019

So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.

Using app

7 days

Total reviews

11

Average rating

4.5

Developer Reply

Thank you for this great review πŸ™ Good luck with your new Store Credit and Rewards Program - enjoy!

5 / 5 Share

June 28, 2019

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Store

Tielka

Using app

8 days

Total reviews

15

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

May 27, 2021

Fast response time from the Team when you need it a solution. This is a great app, highly recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this awesome review. Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

July 10, 2019

Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.

Using app

2 days

Total reviews

16

Average rating

3.0

Developer Reply

Hey guys, It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better! First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM. Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :) You may reach us anytime at [email protected] or at +1 646 8786419. Best, Mark

5 / 5 Share

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Good luck with your Store Credit and Rewards Program!