All reviews

Rating Breakdown

  • 5
    91% (669 ratings)
  • 4
    5% (37 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (22 ratings)

Reviews with Text

  • 98% (725)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2019

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.

Using app

About 2 hours

Total reviews

20

Average rating

5.0

Developer Reply

Thank you for this awesome review πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

Aug. 26, 2019

Great app, easy installation, does exactly what it promises. Customer support has also been stellar. We needed some tweaks done and Roy promptly did it. Thank you! Highly recommended.

Using app

8 days

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Keep booming with your Gift Cards and Rewards Program ✊

5 / 5 Share

Aug. 20, 2019

Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

Aug. 13, 2019

Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Aug. 12, 2019

Very impressed with this app so far. Solid functionality and support has been over-the-top fantastic helping me get things set up exactly as I want.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this positive review! We appreciate it πŸ™ Good luck with your Store-Credit and Rewards Program!

5 / 5 Share

Aug. 1, 2019

I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this positive review! We appreciate it πŸ™ Good luck with your Store-Credit based Employee Recognition Program!

5 / 5 Share

Aug. 1, 2019

Rise is awesome! Most of our users purchase with store credit and Rise solves our biggest issues with the built-in Shopify gift card system. With Rise, our users can see their card balance and choose to use their linked Gift Card from their cart. They can also see their full Shopify gift card code on their account page. We did have one small issue installing Rise on our site, but Roy from Rise was able to get the issue solved for us in less than 12 hours.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

July 31, 2019

The customer service is incredible. Noa has been pending all my doubts satisfactorily. Thank you. The application works as expected. Infinity of options to reward consumers.

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

July 30, 2019

Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hey guys, it's Mark from the Rise team. Thank you for this great review! Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic. Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

July 16, 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this GREAT review! πŸ™ We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

5 / 5 Share

July 1, 2019

So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.

Using app

7 days

Total reviews

11

Average rating

4.5

Developer Reply

Thank you for this great review πŸ™ Good luck with your new Store Credit and Rewards Program - enjoy!

5 / 5 Share

June 28, 2019

Great app, easy to use, developers are quick to respond and get things set up and fixed etc. Thankyou!

Store

Tielka

Using app

8 days

Total reviews

17

Average rating

4.8

Developer Reply

Thank you for this awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

May 27, 2021

Fast response time from the Team when you need it a solution. This is a great app, highly recommend!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this awesome review. Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

July 10, 2019

Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.

Using app

2 days

Total reviews

16

Average rating

3.0

Developer Reply

Hey guys, It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better! First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM. Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :) You may reach us anytime at [email protected] or at +1 646 8786419. Best, Mark

5 / 5 Share

June 20, 2019

This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Good luck with your Store Credit and Rewards Program!

5 / 5 Share

June 13, 2019

I have ZERO coding experience and these guys were there to setup my app and help me make custom changes FOR FREE. I emailed them back and forth for weeks getting help making tweaks. The customer service is the best I've experienced in a long time. They make a great product and back it with incredible service. If you're looking for an E-Card solution pick Rise.ai

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an awesome review - your success is our success πŸ™ Good luck with your new Store Credit and Rewards Program!

5 / 5 Share

June 12, 2019

Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for a great review! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store. I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards. I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

Store

SiMEDIO

Using app

3 days

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 27, 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Using app

8 days

Total reviews

3

Average rating

4.0

Developer Reply

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)