All reviews

Rating Breakdown

  • 5
    90% (673 ratings)
  • 4
    5% (39 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 99% (733)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store. I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards. I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

Store

SiMEDIO

Using app

3 days

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for this GREAT review! πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 27, 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Using app

8 days

Total reviews

3

Average rating

4.0

Developer Reply

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

5 / 5 Share

May 15, 2019

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

Store

VICI

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars. Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized πŸ™

5 / 5 Share

May 15, 2019

Great support, extended my trial without question and the app looks very good so far, a much-needed bulk gift card functionality. recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and for recommending our app :) Good luck with your new Rewards Program ✊

5 / 5 Share

May 9, 2019

I love all the ways I can add gift cards to my marketing funnel. In addition, the support I get is from seasoned professionals that understand e-commerce marketing on Shopify. Our customers expect a flexible gift card option and luckily Gift Wizard lets us do exactly that.

Using app

6 months

Total reviews

13

Average rating

5.0

Developer Reply

It's Jeff from the team. It's an honor to work with a brand such as yours, especially one that has added value. Glad to hear our product helps to crack the marketing funnel - keep up the good work with the Gift Cards and the Rewards.

5 / 5 Share

April 26, 2019

We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!! The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.

Using app

About 1 month

Total reviews

9

Average rating

4.8

Developer Reply

Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards. We're glad you're getting such great results in terms of ROI :)

5 / 5 Share

April 18, 2019

Really good app easy to set up, and the most important they have excellent customer support ! Thank you guys

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

5 / 5 Share

April 17, 2019

Support has been amazing and we are excited about the rapid feature development underway! We've searched for the right Store Credit app, and I believe we've found it.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your awesome review πŸ™ We will soon be releasing the "Returns and Exchanges" trigger to fully automate the Return WorkFlow.

5 / 5 Share

Dec. 29, 2019

This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this positive 5-star review!

5 / 5 Share

April 15, 2019

This app is user friendly and integrates well into my Shopify store. But most importantly, the app maker understands the busy lives of entrepreneurs and offers EXCELLENT customer service in support small businesses like mine. I would highly recommend.

Using app

12 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your awesome review, and thanks for recommending our app :) πŸ™

5 / 5 Share

March 26, 2019

The crew at GiftWizard are very dedicated and offer outrageously good service! A few days back in order to get things running for us they fixed a software glitch, which was in our code not the app, they did that with good cheer, on the weekend...at about 11pm their time, say's everything really:)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope you'll get better Reward and Loyalty program because of our app. Thank you so much for your kind review!

5 / 5 Share

March 10, 2019

This app has been great for store credit and gift cards :) I issue store credit for exchanges and it works perfectly.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) πŸ™

5 / 5 Share

March 8, 2019

I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

The GiftWizard team has been amazing to work with! Love that our customers can now send e-gift cards.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 14, 2019

Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Really helpful guy called me to explain how to merge gift cards onto mail chimp. Big help! Thank you, useful app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2019

This app is A M A Z I N G! Works great and a really fantastic user experience, plus dashboard and interface. You will not be disappointed. Customer service is fast and super helpful. Highly recommended!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Great app, great service. Does everything you're looking for and then some. Everything works right, no issues at all, and the support team is very responseive and proactive. I'm very happy we chose this app and we look forward to using more and more of the features they offer, both to drive extra revenue and to improve the experience of our unique use case. Highly recommended

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

I used this app to send out 260 gift cards via email for a corporate rewards dinner. The customer support I received was out of this world. I only had two days to turn this project around before the dinner. Ari was so responsive and helpful through the whole process and our client received exactly what they were looking for! Cheers!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0