All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

Dec. 22, 2019

This app comes with so many features - a loyalty program,ย gift cards, store credit and so much more. The customer service is really great, Nadav from Rise.ai helped me tremendously to get my app transitioned from another rewards app. The team did everything according to what I needed and wanted. I was nervous about integrating all these features but I didnโ€™t need to be as it worked smoothly. Very quickly I was up and running. I highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Our support team is always here to help you โœจ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 20, 2019

We installed this app in 2018 when it was simply BOGO Gift Cards. It's expanded a ton since then, with lots of increased capabilities and new features. The support team was a huge help in getting us back up and running with a gift card promo using the new features and workflows since we were unfamiliar with how to use them. Thanks!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

hank you for this awesome review - your success is our success ๐Ÿ™ We are so happy you love our Store Credit and Rewards Program.

5 / 5 Share

Dec. 20, 2019

Super app and fantastic customer service from the lovely guys in support :-)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 19, 2019

Does exactly what we need it to. Such an upgraded customer experience to the stock Shopify gift card.

Store

Boody

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this awesome review and welcome aborad - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 18, 2019

So far, so good! Reached out for support and they responded almost immediately. Answered my questions and made sure that I was up and running. Thank you!

Using app

About 1 year

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for your review. Our support team is always here to help you โœจ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 16, 2019

Still learning about the app, but there is huge potential. I have used it to create gift cards, which are way better than the standard Shopify gift cards, enabling buyers to edit and customise the card they send to the recipient. Nadav from the support team helped me instantly to get me set up correctly. Looking forward to further exploring this app!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this awesome review and welcome aborad - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 13, 2019

I needed a solution to bulk import 240 gift cards I already had numbers for. The platform was easy to navigate and customer service very responsive! Even when the csv file didn't send right he reformatted it for me on his end and made sure they were all uploaded correctly! Only solution I could find on the marketplace -- excited to experiment with more of the app features!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 13, 2019

Great addition to my store! Excited to be able to offer loyalty rewards and gift cards to to my customers.

Using app

23 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for this awesome review - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 13, 2019

Great app and team. They really take their time to work with you and understand your needs. The platform is unique.

Store

Uligo

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 12, 2019

We used this app to send electronic gift cards during the holidays, and it has been seamless. The team is super helpful and responsive to questions. Highly recommend the app.

Store

LATHER

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this great review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 12, 2019

Well it will be quite less to say that my dreams came true as this app is offering even more. All that i pen down to offer in Store Credits and Gift Cards, they have it all and its a great experience. I did needed a hand from the support to set it all up, and ended up getting great support. All five stars to fuel you guys up with motivation and yes, i highly recommend this app to all others who wants to bring such offers on store. I just installed on site, so hoping to achieve great results in sales boosts.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review - we appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized ๐Ÿ™ Keep up the good work with your Store Credit and Rewards Program!

5 / 5 Share

Dec. 11, 2019

Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!

Using app

27 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 11, 2019

Used it to create a gift card for purchase campaign. We haven't taken advantage of all features yet, but so far it's working great!

Store

Rasa

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 11, 2019

So far Rise has replaced 2 paid apps for loyalty and store credit and I see it replacing at least 1 more app (returns) very soon. It is very easy to use and I am getting great sales results. The customer service is also very good. I would recommend it to anyone wanting to set up an advanced gift card / store credit program!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Oct. 22, 2021

We use this app for gift cards and we really love the feature so far. Eddie was great helping me set things up. He was very fast and had answers to all my questions.

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for this awesome review and welcome aborad - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

4 / 5 Share

Feb. 28, 2022

Subscribe feature is available now! There is no unsubscribe option allowing customers to opt out of email notifications from the app. I've been on chat time and time again to figure out options and the assistance is awful and leads to no options. Avoid this app if you don't want to deal with angry customers that can't unsubscribe. Hopefully I can find a better option. The headache with a large customer count is not worth the store credit function.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this awesome review and welcome aborad - your success is our success ๐Ÿ™ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Dec. 9, 2019

The support team is literally the fastest response I've had. They really are here to for you and your company! Thanks guys!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 3, 2019

I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review! ๐Ÿ™ We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome ๐Ÿ˜Š

5 / 5 Share

Dec. 23, 2020

Update: They have amazing service to their customer and it's always satisfy to use their service. And this APP is working perfectly for every merchant and it's grow your business from 5~25% in additional. Amazing! I highly recommend this app if you are planning to increase your returning and loyalty customers. I've tried out many rewards & loyalty apps but their conditions are too complicate and limited. But this Rise app is super easy to set yourself very easily and if it's complicated, their support team is always ready to help. They'll do everything for you to reach your goals. I love this app and encourage you to use this Rise app not only for online store but you can also use for physical stores. I'm using both and it's perfectly running great. Thanks Roy and Rise app for your amazing support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review - we appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized ๐Ÿ™ Keep up the good work with your Store Credit and Rewards Program!

5 / 5 Share

Dec. 3, 2019

Just downloaded and already loving it! It's really easy setting and up and just about to test on a new order!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this awesome review - your success is our success ๐Ÿ™ Good luck with your Store Credit and Gift Cards Program.