All reviews

Rating Breakdown

  • 5
    92% (1,001 ratings)
  • 4
    5% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (17 ratings)
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5 / 5 Share

Jan. 16, 2019

Great support, especially through issues we had and easy to use app. The customer self service option (for customers to check balances without having to reach out) is a big help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2018

Just started using this app and our customers love the new ability to send a gift card with a message, rather than just buy one directly. We will be promoting this feature prior to events such as Mothers Day or Valentines Day. Looking forward to using some of the other features such as sending gift cards in bulk to some of our best customers, or staff, or allowing customers to directly gift products. The Gift Wizard team were very helpful in getting this set up, with a screen share session. Thanks Gift Wizard

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 26, 2018

Great app. I just downloaded this now, and I can already tell it will be amazing. And if it doesn't meet my expectations, I'll change my review!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

We received great support from Ari and the Gift Wizard team. Great new features now available including cashback and workflows. Our gift card sales have significantly increased since implementing Gift Wizard on our website, highly recommended!

Using app

9 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Dec. 19, 2018

Giftwizard is an app with a lot of functionality for cashback and rewards. We want to stand out in our industry and we focus on building close relationships with the customers. We used the workflow of giftwizard - had our first customer using the program in under an hour. It was easy to install and we had it setup within minutes. While I haven't needed too much from them, their support has been amazing. Keep up the great work for merchants!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Easy to set up and service is great! Ari is very helpful and works with you on your business needs.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Using app

5 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

The support team is really responsive, understanding and patient! Their help so far has really helped us improve our site!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

This app is really easy to set up, and very effective from a customer point of view. Plus the merchant is extremely responsive and helpful with questions, and customisation.

Store

ekoWorx

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 12, 2018

Easy to install. Ran into some minor add to cart issues, but was able to contact the team and quickly resolve the issue. Much appreciated!!

Store

P.MAI

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

Mark and Ari are very helpful and prompt in responding and answering in every question I asked them. - Dearly

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

Quick to install, gave us exactly what we needed and great customer service guys who helped me with a few tweaks i wanted to make. Highly recommend!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

great app I use this now for the holidays and it has increased my sales alot thankyou Giftwizard for making an amazing app.

Using app

About 21 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 5, 2018

This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2018

Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.

Using app

Over 4 years

Total reviews

1

Average rating

5.0