Rise Gift Cards & Store Credit

Feb. 27, 2025

Junalou was very helpful. Very fast, friendly and knowlegable. Thank you if posted, only post business name not my name. thank you

Feb. 27, 2025

We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!

Feb. 18, 2025

They have a wonderful support team and it is a very straight forward system.

Jan. 16, 2025

Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!

Jan. 3, 2025

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

Dec. 27, 2024

We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good. I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.

Dec. 18, 2024

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

Feb. 13, 2025

I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)

Dec. 13, 2024

First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot. Trust Me - In this Business - It Matters Most And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining

Nov. 1, 2024

We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer. The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!

Oct. 18, 2024

Thanks a lot to Eddie

Oct. 22, 2024

Super application, très intuitif, bon parcours clients le support est très réactif et parle français Je recommande

Oct. 9, 2024

I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers. Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT! Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool. For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.

Oct. 2, 2024

Amazing tool! Highly recommend

Sept. 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Aug. 29, 2024

Great customer service. They took care of an issue we were having immediately. Very responsive.

Aug. 5, 2024

Thank you so much to Juna for her professionalism. Very helpful ! The Frankie Shop team !

July 30, 2024

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

July 29, 2024

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

July 28, 2024

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.