Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,761
All reviews
Rating Breakdown
Dec. 6, 2017
Gift Wizard is super easy to add on to your store and we've seen a lot of people picking up extra products so they can gift them. Ari has been wonderful whenever we have had questions. Customer service is awesome! Highly recommend.
Dec. 4, 2017
AMAZING TO WORK WITH! Ari is wonderful and so accommodating, amazing app, amazing customer service!!! LOVE LOVE LOVE The app is great BUT what makes a great app, GREAT customer service... The app has so many features, customizable and easy to work with.... the installation was easy due to Ari and my Guru from Shopify! I don't know a lot about working code and working with the apps and that is why I would recommend this one! Thank you, Ari for all your amazing HELP! We will talk again soon :) :)
Dec. 4, 2017
Ari has always been helpful with our questions regarding the app. The app is very helpful in our store!
Dec. 4, 2017
I am not technical at all and was having trouble getting things set up properly. Pretty much all of it was user error on my part. Ari spent all morning working with me and answering my questions and helping me edit things with lots of patience. If you want a gift card app with great customer service, this is the one.
Dec. 4, 2017
Very helpful app! Does a nice job at making products instantly available as gifts. Sounds like they are adding more features that are coming out this week which we will use right away.
Nov. 26, 2017
Ari's service is the best I have seen with any app, and his problem-solving skills are incredible. feels like i have another staff member on my team with him by email. the product is great too as it helps capture those last-minute shoppers for the holidays, and i think it will have many uses throughout the entire year as well. 5/5, my experience so far has been awesome
Nov. 15, 2017
I made a mistake with my selection of the wrong plan for my company and I didn't realise until payment had been made. ARI from Gift Wizard was so quick to help me with my problem and sort it all out. So impressed with his service and if the product matches the service then it should be an absolute winner! Thank-you very much Ari for looking after me so well. Cheers Jef Timeless Soles Importer & Distributor for: John Fluevog Shoes, Marie Antoilette Hosiery and Olbrish Handbags.
Nov. 15, 2017
Ari was very helpful with all of our questions. Extremely timely and helped us get our gift cards up and running/and looking how we wanted in a short amount of time. Would definitely recommend his assistance to others. Thanks!
Nov. 10, 2017
This app makes it easy for visitors to send your products as gifts, which in turn boosts sales. The GiftWizard support has been stellar, the installation was quick and the features work smoothly.
Nov. 9, 2017
I love this app, it is perfect to give customers the option to send something as a gift and not only that, but the gift recipient can customize the gift before we ship it (which for us is great, because our items are all handmade by my husband and we need the correct wrist size, for instance). And now, with the addition of Gift Cards, it is even more amazing. Especially since Christmas is approaching, it gives us an even better chance to increase sales. I def recommend it - it is one of the apps I would not live without. And the customer service is spot on and fast (thank you for all the help, Ari!) www.nautical-bracelets.com
Nov. 4, 2017
Great app. Had a couple of minor technical issues but Ari resolved these incredibly quickly. Very impressed with the service and hoping my customers find it helpful. Thankyou.
Nov. 1, 2017
Response/customer service is outstanding!! We pride ourselves on that and appreciate when others do too. We're giving this app a "go" through the holiday season. I suspect it will only delight us!
Oct. 30, 2017
Ari was fantastic. He gave me immediate support and configured some code to make the App work smoothly against other Apps. Highly Recommended and an extremely useful App especially with the lead up to Christmas. Thanks Ari.
Oct. 25, 2017
Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!
Oct. 25, 2017
Easy to set up, great features and very quick and helpful customer service.
Oct. 24, 2017
Ari and team have been very supportive getting the app up and running in my store. The app has come a long way since the first time I tried it in December 2016. I have a lot of apps including some subscription recurring charge products that involved special integration. Gift Wizard has been with me all along and I am already seeing an increase in gift purchases on my site which is exactly what I wanted to see gearing up to the holidays! The only thing that has been an issue for me is the 2nd line on the shipping address. I recommend double-checking the entry if possible - I've caught a few but shipped a few other that ended up coming back to sender + headaches. The support team is looking into this issue but I was surprised that I was the only one having it. Also, I thought sending gifts via text looked a little spammy so I disabled that feature too. Team, thank you for your patience and time helping me "get it right" for my store! I hope that we can continue to have a solid relationship.
Oct. 15, 2017
Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.
Oct. 12, 2017
Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!
Sept. 27, 2017
Ari was amazing during my tutorial for the app! I sent a email and within 10 minutes, we were chatting. I can't wait to upload this app for my customers!
Sept. 19, 2017
Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.