Rise Gift Cards & Store Credit

Great support!

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

Very nice and helpful support. Easy to install, easy to use for clients. I highly recommend !

super fast and helpful support. giftcard works very well. we love it.

Eddie is a legend! He resolved our issue in under 1 minute and kept our customer happy. We are incredibly grateful for his fast, professional and brilliant help!

I like the simple, no-gimmicks approach to rewards that Rise.ai offers, and their customer support has been great!

We had an issue with the billing and Hila reached out she was very helpful,also solving the issue on the very same day, we have tried many apps and this was by far the best as customer service is excellent, definitely going to continue using rise in the near future,it has everything weve wanted built into one.

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Augst 2023 Update: This app is great when you're able to fully take advantage of it. I'm uninstalling it because our team is going in a different direction but I highly recommend this app because of the support team. It's amazing. Eddie and Itay have been amazing. Highly recommend it! ---- I was looking for a bulk gift card app that allows us to use gift cards as marketing. I've tried many different apps and actually downloaded this app twice. The UI is clean and smooth. I like the potential this App has, but unable to explore it during the trial. Most of the options are disabled until the trial period is over -which is fine -but it's misleading. It's not a trial if I can't use the features -and this is extremely frustrating because I am looking for a particular feature and do not want to purchase a $199+/mo subscription without being fully able to use the software. Like I said, I liked the UI, and actually was interested in the loyalty aspect of this program.

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.

Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.

I spoke to various members of the support team over at Rise.ai to ask for assistance in setting up some minor customisations to the CTA on my gift card product page, as well as helping to display the Rewards widget only on specific pages (as it was obscuring some details on my cart pages). Eddie and the team were really helpful supplying the exact code snippets required to implement my requests, and even logging into my store via a collaborator request to manually make the edits himself behind the scene. I can't thank Eddie and the team enough for their help and highly recommend the app!

Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

We were able to customize our Rewards & Loyalty program through custom-built Klaviyo flows and emails by speaking with the Support Team and having them walk us through the process of what we were envisioning. We were speaking with Eddie from the Support Team to prepare for the launch and also troubleshoot any issues in the beginning - we are so grateful for his expertise and timely responses as he was extremely knowledgeable on the Rise.ai integration with Klaviyo and Shopify to get us where we wanted to be. We're excited to see the results of our new program!

Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.

Incredible support from Eddie!! Our question was answered and a solution was provided. We love Rise.ai, they go above and beyond, always.

I am excited to see how this grows my business and I really appreciate their speedy and adept support.