Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Store Credit Wallet for Giftcards, Cashback, Loyalty & Rewards
Rating
4.7
Feedback
756
Reviews
Chart
#886
Shopify

All reviews

5 / 5 Share
Oct. 13, 2023

Really works well for us. Their customer service is amazing.

Store Using app Total reviews Average rating
Recchiuti Confections Over 4 years 2 5.0
Developer Reply

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

5 / 5 Share
Oct. 10, 2023

I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.

Store Using app Total reviews Average rating
Lola Blankets About 2 months 4 4.8
Developer Reply

Hi there, Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

5 / 5 Share
Oct. 9, 2023

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Store Using app Total reviews Average rating
Volley Tequila Seltzer 10 months 3 5.0
Developer Reply

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

5 / 5 Share
Oct. 4, 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Store Using app Total reviews Average rating
Antithesis Store Almost 3 years 1 5.0
Developer Reply

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie! If anything else comes up, please do not hesitate to let us know."

5 / 5 Share
Sept. 29, 2023

Great support!

Store Using app Total reviews Average rating
KANIBI About 4 hours 4 5.0
Developer Reply

Thank you for your review! We're here if you need further assistance on anything else! :)

5 / 5 Share
Sept. 29, 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

Store Using app Total reviews Average rating
La Chíc Bohème Almost 3 years 2 5.0
Developer Reply

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

5 / 5 Share
Sept. 19, 2023

Very nice and helpful support. Easy to install, easy to use for clients. I highly recommend !

Store Using app Total reviews Average rating
Nuoo 5 days 10 5.0
Developer Reply

We're glad to know that you had a positive experience! Should you require assistance with anything in the future, our friendly support team will be ready to help! :)

5 / 5 Share
Sept. 14, 2023

super fast and helpful support. giftcard works very well. we love it.

Store Using app Total reviews Average rating
BeautyOn82 9 months 5 5.0
Developer Reply

Glad to hear that you like our features! This type of feedback motivates us to keep moving forward and to make our app as best as possible. Thank you so much!

5 / 5 Share
Dec. 18, 2025

Eddie is a legend! He resolved our issue in under 1 minute and kept our customer happy. We are incredibly grateful for his fast, professional and brilliant help!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!

5 / 5 Share
Aug. 21, 2023

I like the simple, no-gimmicks approach to rewards that Rise.ai offers, and their customer support has been great!

Store Using app Total reviews Average rating
Mandy Lynn Plans 2 months 7 5.0
Developer Reply

Thank you for the great review and for acknowledging our Customer Support's promt responses! We're here if you need further assistance on anything else! :)

5 / 5 Share
Aug. 20, 2023

We had an issue with the billing and Hila reached out she was very helpful,also solving the issue on the very same day, we have tried many apps and this was by far the best as customer service is excellent, definitely going to continue using rise in the near future,it has everything weve wanted built into one.

Store Using app Total reviews Average rating
Animals And Us 11 days 1 5.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from Hila. We're here to help if anything else comes up. :)

5 / 5 Share
Aug. 15, 2023

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Store Using app Total reviews Average rating
Lunya Almost 3 years 6 4.8
Developer Reply

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)

5 / 5 Share
Aug. 31, 2023

Augst 2023 Update: This app is great when you're able to fully take advantage of it. I'm uninstalling it because our team is going in a different direction but I highly recommend this app because of the support team. It's amazing. Eddie and Itay have been amazing. Highly recommend it! ---- I was looking for a bulk gift card app that allows us to use gift cards as marketing. I've tried many different apps and actually downloaded this app twice. The UI is clean and smooth. I like the potential this App has, but unable to explore it during the trial. Most of the options are disabled until the trial period is over -which is fine -but it's misleading. It's not a trial if I can't use the features -and this is extremely frustrating because I am looking for a particular feature and do not want to purchase a $199+/mo subscription without being fully able to use the software. Like I said, I liked the UI, and actually was interested in the loyalty aspect of this program.

Store Using app Total reviews Average rating
Tiana Bay About 1 month 20 3.9
5 / 5 Share
July 21, 2023

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Store Using app Total reviews Average rating
Meermin Shoes About 3 years 5 5.0
Developer Reply

We thank you for your effort in providing an honest review. In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

5 / 5 Share
July 11, 2023

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

Store Using app Total reviews Average rating
San Diego Hat Company Over 3 years 9 5.0
Developer Reply

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance. Hit us up if you need help with anything else. :)

5 / 5 Share
June 17, 2023

So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.

Store Using app Total reviews Average rating
Ron George Jewelers About 1 month 4 4.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

5 / 5 Share
June 12, 2023

Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.

Store Using app Total reviews Average rating
Sunset Scents About 1 hour 4 4.8
Developer Reply

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)

5 / 5 Share
June 8, 2023

I spoke to various members of the support team over at Rise.ai to ask for assistance in setting up some minor customisations to the CTA on my gift card product page, as well as helping to display the Rewards widget only on specific pages (as it was obscuring some details on my cart pages). Eddie and the team were really helpful supplying the exact code snippets required to implement my requests, and even logging into my store via a collaborator request to manually make the edits himself behind the scene. I can't thank Eddie and the team enough for their help and highly recommend the app!

Store Using app Total reviews Average rating
Eight Editions 24 days 2 5.0
Developer Reply

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

5 / 5 Share
May 22, 2023

Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!

Store Using app Total reviews Average rating
Baby Braithwaite 11 months 7 5.0
Developer Reply

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated!

5 / 5 Share
May 17, 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Store Using app Total reviews Average rating
Zavida Coffee Over 1 year 3 5.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

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