Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,750
All reviews
Rating Breakdown
Review RSS Feed
Nov. 29, 2022
This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Thank you for this amazing feedback! We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team. Should you need help with anything, please do not hesitate to reach out. Cheers!
Nov. 28, 2022
All-in-one solution for store credit! We wanted to give a better gift card purchasing experience AND revamp our referral progress. Rise allowed us to do both and manage it all from one place. We haven't rolled out our rewards program yet, but it will definitely be easy to do with Rise.ai. Also, love that we can integrate with our reviews platform! Customer Support is outstanding - super helpful, friendly, and quick to respond.
Hi COMRAD, We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!
Nov. 25, 2022
I contacted support with a question. Eddie replied within minutes and took the time to address all my issues. Really appreciate all the help!
Hi Global Village Kailua Boutique, Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
Nov. 24, 2022
the best customer service, they help step by step to set up our tiered loyalty programme. Highly recommend
Hi Luna & Curious, We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
Nov. 21, 2022
The software itself doe have some loopholes but Very helpful customer care staff. Eddie and Pauline went out of their way to help!
Hello Dean Gera Shop, Thank you for your review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!
Nov. 18, 2022
Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.
Hi Burley, Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!
Nov. 16, 2022
Rise.ai is a very easy platform to maneuver through and their customer service has been fantastic. Shout out to Pauline for all of the wonderful help. Highly recommend!
Hi A-ZDarts, You made our day with your trust in our app and your awesome review! We are delighted to know that you are satisfied with our support! Should you need help with anything, please do not hesitate to reach out. Cheers!
Nov. 19, 2022
The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!
Hi REDFOX Active, We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to reach out. We are always ready to support you!
Nov. 11, 2022
Not only is the app great and comes highly recommended from other companies, but also their customer service is amazing! They're always around to help resolve our issues and always do it in a timely fashion. Highlight recommend!
Hi Solmate Socks, Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!
Nov. 10, 2022
Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)
Hi Fish Fixe, We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
Nov. 2, 2022
The app works like a charm and integrates easily with the theme along with excellent support team (John)
Hi Kai Gourmet, thank you so much for your kind review and support! We are thrilled to know that you are happy with our app. Have a nice day! 😊
Oct. 28, 2022
Rise.ai's customer service team has gone above and beyond to help with any and all of our questions. They are very quick to respond and we are very impressed with Rise's products and services so far!
Hi Outstanding in the Field, thank you so much for leaving us this 5-star review.😊 We are so happy to hear that you liked the experience with our Support Team, we always do our best to give customers the best experience. Have a great day!
Oct. 28, 2022
Rise makes it so easy to create win-back campaigns and loyalty reward programs. They provide quick assistance with any questions I may have (shoutout to Eddie) and the platform is very user friendly.
Hi Alp N Rock, we are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
Oct. 28, 2022
So far the set up has been really straight forward and I really believe will make a big difference to my business. The team are available on chat and have been really great at solving any problems. Highly recommend.
Hello Oliver Co. London, thank you so much for your feedback! It's really amazing to hear that you are happy with our app and that it brings value to your store. Best wishes 😊
Oct. 24, 2022
Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.
Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖
Oct. 14, 2022
I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!
Thank you for this amazing feedback! We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team. Should you need help with anything, please do not hesitate to reach out. Cheers!
Oct. 6, 2022
Great app, functions as described and provides a great user interface. Ideally, use this app if you want both gift cards and rewards as their synergy is great.
Thank you for this awesome review! We are thrilled to hear that you are happy with the whole experience with our app. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime!
Oct. 4, 2022
The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
March 30, 2023
John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)
Oct. 3, 2022
Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!