Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,750
All reviews
Rating Breakdown
Review RSS Feed
Sept. 28, 2022
Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!
Thanks for your feedback! It gives us much pleasure to know that Pauline was able to provide you with the assistance you need. Our support team is definitely always available to assist you if you need help! :)
Sept. 22, 2022
Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!
Hello there, Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!
Sept. 22, 2022
Great and fast customer service who help you find solutions for your specific needs. App works just as promised.
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Hit us up should you need further help with anything. :)
Sept. 14, 2022
Support is excellent and very helpful, excellent features and really great experience overall really happy.
Thank you for this awesome feedback! We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)
Sept. 8, 2022
Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!
Thank you so much for your review! We are pleased to know that you have received immediate assistance from the team.:)
Sept. 5, 2022
Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!
Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!
Dec. 27, 2022
Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!
Thank you for the awesome feedback! Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)
Aug. 30, 2022
Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Thank you for your review! We are thrilled to know that our app is helping you with your business. Please feel free to contact us if you need further help or have additional questions.
Feb. 5, 2023
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this! We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
Aug. 22, 2022
Le service support est très réactif et les options de Rise.ai sont très flexibles ce qui offrent un large choix de customisation.
Thank you for your review! We're delighted to know you could utilize the variety of the app's functionalities and were able to customize it according to your needs.
Aug. 18, 2022
Very helpful customer service reps! Pauline was extraordinary in helping us set up our promotion. Thank you!
Yay! Good luck with your promotion! Hit us up if you need further help with anything :)
Aug. 16, 2022
Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from Eddie :)
Aug. 15, 2022
everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.
Thank you for your review! It's great to know that Pauline was able to help you efficiently. Please feel free to reach out should you need further help with anything.
Aug. 15, 2022
We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.
Thank you for your feedback, and we're glad to know that you find our app helpful in your business! Should you need help with anything, please don't hesitate to reach out!
Aug. 11, 2022
Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.
Thank you for your review! It's great to hear Eddie was able to help you out in a timely manner. We're here if you need further assistance with anything else!
Aug. 11, 2022
Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy
We are happy to know that you received excellent service from Hila. Yay :) Reach out to us if there is anything else we can help with that would help you provide the best offering to your customers!
Aug. 9, 2022
Amazing experience working alongside the support team whenever it was needed. We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it
Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Dec. 4, 2022
The customer service reps provide helpful and detailed information in a very timely manner. There are certain things I wish I could do in workflows that aren't available yet, but for the most part, I can successfully create my own workflows that are specific to promotions.
July 28, 2022
Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
July 27, 2022
We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues
Yay! We are delighted to know that you are loving our features! Thank you! Should you require assistance with anything in the future, please do not hesitate to reach out.