Giftship: Gift Options & More
Giftship | 12+ Gifting Shopify Apps In One
Rating
4.8
feedback
307
chart
#3,069
All reviews
Rating Breakdown
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Sept. 5, 2024
Amazing app, with extremely responsive and helpful support! We've needed several modifications, and the team behind this app has helped us every time. Strongly recommend them :)
Sept. 3, 2024
Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.
Aug. 1, 2024
The app is fantastic, but the team behind it is even better! The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with. Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required. As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer. Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful. If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it. If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you. Absolutely sensational.
June 22, 2024
June 6, 2024
Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have
May 28, 2024
One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.
April 5, 2024
Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!
March 25, 2024
We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!
March 8, 2024
I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!
Feb. 28, 2024
Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.
Feb. 27, 2024
If you just need an app that will allow you to send shipments to another address this app will work for you. However, if you care about the analytics of your website DO NOT INSTALL THIS APP. Not only will this app inflate your order numbers (each GiftShip order counts as 2 orders) but it will also miscalculate your financial analytics. This does not mean you won't get paid what you are owed, it means that you will not be able to distinguish what you actually MADE through GiftShip. I have spent countless hours trying to figure out financial analytics including hours on support calls with BOTH Shopify and Gist and it was determined that the API between Gist and Shopify is faulty and Gist was unable to figure out how to send appropriate data to Shopify for store owners to get accurate meaningful analytics.
Hello, Thank you for the feedback, and we are sorry to hear of your frustration. Just to clear up the wording here, there is no API issue at play here. It's through the leveraging of Draft Orders, that on the analytics side, a filter simply needs to be added to have reports amended accurately. This can be common amongst use cases that leverage Draft Orders. We are sorry to see you go, and as ever, are available to chat further or hop on a Zoom call if you would ever like to go over things here. Tim Co-founder, Gist Applications
Jan. 22, 2024
This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.
Jan. 2, 2024
Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.
Dec. 12, 2023
GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch. What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application. GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!
Nov. 29, 2023
I use Gift Ship on my shopify website and love how simple it is to use. I recently had an issue with delivery dates not being printed on my order confirmation email. After unsuccessfully trying to fix it myself I contacted Dhopify who put me onto GS help. While they are based in Canada and I’m in Australia, this didn’t affect their responsiveness in helping me fix my issue. All done in a few hours. Brilliant service.
Nov. 24, 2023
GiftShip customer support have been superb! They have helped us with a lot of hurdles to help make automated processes work smoothly within our business at Molly's Bakehouse. Reply time is ALWAYS within 24 hours which is amazing as a busy business owner trying to fix problems. Would HIGHLY recommend! 5*
Nov. 23, 2023
We use this app on our store for multi-ship and product options and plan to add the bundling. Their customer service couldn't be better. So happy with this app and the people behind it! They've solved a lot of issues on our end quickly and made it really simple.
Nov. 22, 2023
Atención y servicio al cliente extraordinaria. Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.