Giftship: Gift Options & More
All reviews
One stop solution for core functionalities in the business. Tim & Jayson helped with each and every step from the start. The best customer service on the Shopify app store.
We have been working with giftship to manage the personalisation of our products and allow our customers to select specific dates to have their order delivered. We have ran into some issues with the integration of our other apps however Jayson and the team have worked hard to fix these issues and get our website running the way we want it too. Brilliant support for a great app!
We spent a long time looking for a gift message app that would meet our needs. Many gift message apps don't allow you to add 2 gifts to the basket with 2 separate gift messages, which was essential for us. Giftship does allow this and offers many other add-ons such as gift cards and upsells. Support were very responsive and helpful. I would recommend this app to anyone wanting a gift message app with advanced functionality.
Very prompt with replies and extremely helpful. Has been a great app for our store and handles all the different types of items we ship.
Super helpful and easy to communicate with!
Customer service is excellent and prompt! Jayson is great to work with. I am still digging in to get things up and running but so far so good!
Very easy to work with and excellent support! Mahalo for all of your help Giftship!
Love this app and I love the support team! Always quick to respond, and always with a solution. Can't recommend it enough!
Greg helped me very well with a number of adjustments. There was a very quick response and it now works great. Very happy with this app!
Giftship makes my life a lot easier! I like the functionality of the app and the developers are so nice and helpful. They are extremely prompt and get the job done quickly! Highly recommend.
Gift ship has been wonderful to work with and has helped us level up our bundle options!
Great service, Jayson B. was very helpful and knowledgeable, thanks for your service, looking forward to working with your company for a long time
Outstanding App & Even Better Support! Giftship has been a game-changer for our store! The app seamlessly handles multi-shipping, gift messaging, and custom checkout options, making it an absolute must-have for any business that values flexibility and customer convenience. But what truly sets Giftship apart is their incredible support team. A huge shoutout to Jayson, who went above and beyond to assist us during the setup. His expertise, patience, and dedication made the entire process smooth and hassle-free. No matter the challenge, he was always there with a solution—fast, efficient, and incredibly helpful. If you're looking for an app that not only enhances your store’s functionality but also comes with top-tier customer support, Giftship is the way to go! Highly recommended!
Very responsive support, quick to help make everything work. There seems to be lots of other features that I haven't utilized, but one day I will test some other things out.
Been using Giftship for a number of years. The app is continuously upgraded and always love the new features they add. Super easy to use and very helpful team behind it. Customer service is always a breeze.
We’ve been using the GiftShip app for some time now and have been impressed by the range of new tools that are consistently added and expanded upon. The team has been incredibly patient and supportive, offering assistance to us less technically inclined people, helping resolve style changes, app conflicts, and ensuring everything runs smoothly with the unique way our site is set up. This has allowed us to get the most out of the service. The recent addition of the drawer cart, along with compatibility for delayed dispatch dates, gift messages, and split shipping to multiple addresses, has been particularly beneficial for our gifting business. Many other apps fail to adequately support the specific gifting needs of our customers, but GiftShip excels in this area. While most e-commerce tools focus on the straightforward click-and-buy process, GiftShip addresses the more complex requirements of gifting customers throughout their purchasing journey. Additionally, the app takes into account the fulfilment process from the admin side. When orders are passed through to our shipping portal, all items are listed in the correct order according to the customer’s gift box. This is particularly helpful when customers order multiple gift boxes, as it ensures our fulfilment team can quickly identify which items belong in each box, saving valuable time and preventing errors. Overall, GiftShip has made a significant impact on our efficiency and customer satisfaction.
I have two stores and use Giftship . One store uses different features than the other. However, in both cases, Gifthsip is great. I'm Shop Plus and it's very helpful to use Giftship and I'm not being paid to say this, I sell amazing products not my time for reviews. My experience is always very good with them and their customer support is super helpful.
With so many features—like shipping to multiple addresses, bundling products, a custom box builder, along with customizable cart and checkout features to name a few, Giftship simplifies so many mechanisms we need to operate our website. We particularly appreciate the attention to detail and usability, which has improved our customer user flow, and the fast and responsive technical support from the development team at Gist makes navigating the app smooth and easy.
GiftShip has been an excellent addition to our website! Their customer service is truly top-notch – they've been incredibly quick to respond to all my emails and always go above and beyond to assist with any questions. The product itself integrates seamlessly and has made managing our gift offerings so much easier. We're also excited to explore their Gift Card Pro app soon. Highly recommend GiftShip to anyone looking for a reliable and efficient gifting solution!
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