Giftship: Gift Options & More

Sept. 1, 2022

Using Giftship for shipping to multiple addresses, messages and upsells was the perfect solution for our store. The support team was super helpful and quick in helping me customise the checkout pages and process according to what I needed for my website. Very impressed!

Aug. 4, 2020

GiftShip app provided the features we needed: multi-address shipping, gift messages, delivery date picker etc. It has plenty of options to configure the look and feel of the cart and user experience. The best part is their support! Kevin promptly helped us with the tweaks and mods we asked for. Highly recommended!

July 23, 2020

UPDATE: I've adjusted my 1 star review, as after posting Tim & Kevin fixed the problem in about 10 minutes. Here's to happily shipping to multiple addresses again. I loved this app. Support was initially great, and there is no doubt it has boosted sales. However we have had an issue with this app since the middle of May 2020, where whenever a customer tries to enter an address the app just freezes, with the dreaded constant spinning 'wait' wheel. I contacted Pix on the 20 May. Nothing. On the 27th May. No response. Mid June, no response, again on 4th July through every support channel i could, in frustration. Still nothing. This is a great app, but unuseable for us as the support has become so poor. I'm giving it a week, then uninstalling. It's a real shame and so so frustrating. When an app is this useful, the support needs to match it, which it did in the beginning. I'm wondering whether this is a classic case of give good tech support at the outset to get excellent reviews, and then abandomnolder accounts to their fate. Real shame.

July 19, 2020

Great app, super helpful for my business! Also, their support is always quick to respond, which is obviously SUPER important as a business owner. Thank you guys!

July 14, 2020

We use this app to allow our guests to ship gift baskets to multiple recipients from a single order. The app has really improved our business. The support has been excellent!

Nov. 1, 2020

We are new to Shopify and we needed to add in a gifting option for our product. Giftship really fits the bill. You can ship to multi folks on a single order and add in a gift message for each. We have had numerous customers use it in the first week of implementation. Great add on. Their tech support has also been great. They helped me customize a gift card. Made it really nice and easy.

June 18, 2020

We've constantly gotten request from buyers over the past few months to implement a way to send care packages to multiple addresses. This was an easy and very cost effective solution! We have some complicated code on our theme and Kevin was incredibly helpful in ensuring the app not only worked properly, but plugged into our theme in a clean way. Really excited for our customers to start using this!

June 30, 2021

We have thoroughly enjoyed this app so far. The service from Tim was timely and great when we needed to make a change to the gift message positioning in the cart. I've used other gift message apps but this one is definitely better than the others.

May 26, 2020

This app beautifully took on the css of my store and was easy to set up. Both Zac and Kevin responded super fast, were friendly and quick to help me problem solve something I needed specific for my store. Great customer service makes a huge difference when using an app. Thanks. Will definitely install this app on other stores I build.

May 21, 2020

Giftship does exactly what it promises to do, and the support has taken care of our questions and issues super fast.

May 15, 2020

Support was extremely helpful and is customizing a few specific things for our shop! I am SO excited to have this app it is going to make a HUGE difference for customers. Best app ever!!

May 13, 2020

I was using Multiship to help streamline the checkout for customers shipping my chocolates to different locations with one checkout. It worked well but I was looking for a better way for gift messages to be added to each destination. I switched to Gift ship but needed the messages placed in a certain location to properly print to my specs on my packing slips. Kevin with Giftship logged in and applied fixes to all my requests until it was all perfect. He even fixed some inconsistencies in my cart HTML to clean it up. It now is just how I needed it and was much appreciated.

May 8, 2020

I can't speak highly enough about their customer service. They're incredibly responsive and helpful with any questions I've had and are genuinely interested in providing their customers with a useful product.

Oct. 19, 2020

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

May 1, 2020

Kevin from their Support Team was super responsive and immediately squashed the bug (late on a Friday) to get Giftship installed into our theme. Great work Kevin, thanks for the help!

April 28, 2020

Great app, essential for any store that does shipping. Their customer service was quick to respond and helped with any issue i had, at any time. Highly recommend. Thank You!

April 25, 2020

This app is amazing! Not only have these guys helped me set it up to match more store, they also helped set up the functionality so we could get it working just the way we wanted it. Great team, great app. 100% recommend!

April 23, 2020

Loving the app so far and, almost more importantly, the customer service has been outstanding! That makes or breaks the app experience for me. App is performing well and I know I have timely help if/when I need it!

April 22, 2020

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

April 22, 2020

Customer support is THE BEST! We made multiple requests to help us understand and utilize the app to its optimal use, both Tim and Zac provided outstanding assistance to customize, troubleshoot, configure, and teach us about the app. A+ to the GiftShip team !