Giftship: Gift Options & More

Nov. 27, 2020

The headline is that ultimately my Giftship experience didn't work out. We initially really wanted to use it for the ability to add multiple addresses to a single order (a great feature) and writing gift messages for each one (also helpful) and delivering Festive orders after a certain date. However, the upside of adding these additional features was diluted by glitches - e.g. the additional address not always appearing (we had to resend and had consumer complaints), administrative frustrations (spotting a gift message became harder) and the anomaly that sales from Giftship 'split' orders were double-counted and thus we needed a manual-workaround to understand performance. Customer service from Giftship was mostly very helpful and I know they spent considerable time seeking to resolve the issues, and I have no idea as to whether the issues lay with the app, our store template or both...but ultimately the integration into our site was not resolved to our satisfaction and so ultimately we have removed the app. We are really disappointed to do this, just before the Xmas season.

Nov. 1, 2020

Great app, does exactly what’s required and more. Excellent value for money with loads of features we haven’t even tried yet but definitely will.

Oct. 27, 2020

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Oct. 18, 2020

Gift ship saved me thousands of dollars. I had hired a web dev (name withheld) and all they wanted to do was customize, customize without a workflow. Things took months and basically just sank $. Gift ship customized a few things that made a world of difference in our UX. Definitely recommend them.

Oct. 18, 2020

This app was a lot easier to set up than other's I tried and when I had an issue they resolved it right away.

Oct. 16, 2020

Great app! Fantastic service! Quick response time. We're so pleased we are using it on two different sites.

Oct. 14, 2020

Such a great app! Many different uses for it and the support team is INCREDIBLE. We have a funky theme so we are always needing changes and they are always happy to help (and quick). We love Giftship!!

Oct. 13, 2020

This app has been a wonderful addition to our website! GIft wrap, delivery date picker, and product upsells have already increased sales for us and we've only had this installed for a couple of weeks. We can already see the difference because of these great features. Also, HUGE shout out to their support team. We asked so many questions about customizations and they always responded with answers within a couple of hours. A few times they just made changes we wanted! Absolutely amazing to work we and we can't speak highly enough of them!

Oct. 6, 2020

I use this app to ship to multiple addresses and add gift messages. Zac and Kevin are great to work with and get the job done!

Oct. 3, 2020

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

Oct. 2, 2020

We found this app, installed on one store and things are looking promising - so much so we have now installed on our other 2 stores. The support has been impressive and everything works well. Been looking for something like this for a while now.

Sept. 27, 2020

5 stars - full stop! The app is very helpful for my business, I was able to remove 3 apps to replace them with GiftShip. The team is quick to respond and helpful with questions and set-up assistance. They ask questions specific to your business to tailor the app to you and your customers. I'm a big fan of the Gist family of apps!

Sept. 24, 2020

Truly spectacular! Very easy to use and great customer support! Fantastic being able to offer a future delivery date to customers! Especially going into Xmas!

Sept. 19, 2020

Installed and had immediate problems. Support didn't respond for days - too important an app to not work or respond.

Sept. 18, 2020

We tried this app to help us with gift notes and wanted to see if we had any real need for multiple address shipping. In the end, we went in a different direction due to low-resolution images and camera icons istead of product images on the cart page. Support was excellent and let us know that this is due to Shopify checkout being locked down for security reasons. We also ran in challenges searching for the gift messages within Shipstation... both issues were specific to our company's needs, so definitely give Giftship a try if those aren't things your company cares about. They seem to really have the multiple ship option figured out! Again, super supportive team! Wish it was a better fit for us :)

Sept. 14, 2020

There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions. The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!

Sept. 3, 2020

The Giftship app has really worked for my site. The multiple shipping option is making it much easier for our customers to order. More importantly, I had an issue with the Datepicker section of the app and the support team was awesome in resolving the issue quickly and communication throughout the process.

Sept. 2, 2020

incredible customer service! I needed a small tweak and they responded very quickly and were helpful. I am using this for a gift basket website so the gift givers can send gifts to multiple addresses in one cart.

Sept. 2, 2020

This app is very helpful for our customers to send their gift items to multiple addresses. In addition, their support team was very helpful and fast in fixing an issue we were experiencing.

Aug. 27, 2020

Quality app that is great for enabling an easy gifting option for customers. Kevin provided A grade support with getting it set up perfectly for us.