Giftship: Gift Options & More
Giftship | 12+ Gifting Shopify Apps In One
Rating
4.8
feedback
249
chart
#3,263
All reviews
April 15, 2020
Struggled to set a few things up at the start due to the app having many options. However support was very fast and helpful in getting me up and running.
April 3, 2020
Firstly, amazing customer service! Unlike other developers, they have a chatbox built-in to their app so you can chat directly with them. They walked us through the entire setup process, answered all of our questions and generally made it a pleasant experience. As a flower seller, the features fit our needs perfectly. Definitely reccomend it!
Feb. 27, 2020
We have used Giftship on our gift hamper website for a couple of years now and have been very impressed with it's features, particularly the multi-address cart and the ability to black-out certain delivery dates, eg. weekends and public holidays. We recently had to log a service request due to a couple of small issues after a recent upgrade. Giftship responded very quickly and Cam was able to quickly identify the issue and get things working perfectly again for us in no time. We've always had exceptional service from the team at Giftship and highly recommend this App.
Feb. 20, 2020
I had a big issue with how Paypal info was being incorrectly rewritten back to our customers order. Shopify said it was not on them and PayPal said the same. By using GiftShip all the information now is transferred correctly. Plus, our gift is typically being sent to a different address and it's nice for the customer to be able to fill out the enclosure note. Lastly, the GiftShip team responds quickly and helps me accomplish what needed to be done.
Feb. 16, 2020
Giftship enables my business - Ginger's Breadboys - to provide shipping features and options that customers expect from online businesses. The developers/creators are extremely responsive and work quickly to resolve issues. Committed to making their app the best it can be. Highly recommend.
Dec. 29, 2019
We used this app for Holiday season gift shipping and it was fantastic! I'm quite sure it helped us increase sales because it was so easy for customers to ship to multiple locations and send gift cards.
Dec. 6, 2019
The number-one best feature of this app is that the developers are extremely responsive to questions. Every time I've written to them to ask about product features or troubleshoot, they've replied the same day – usually within an hour. I use this app to enable shipping to multiple addresses within a single order and to allow customers to pick a delayed ship date. The app works as expected and did not take long to set up.
Dec. 4, 2019
Downloaded the app to see if it was right for my needs, not sure who helped but they were extremely patient with my numerous questions! Thank you
Dec. 4, 2019
I have been very pleasantly surprised at the prompt attention I received from the good folks at Giftship when I had questions, as well as some specialized help making it so my customers can easily ship presents to more than one recipient. Big thanks to Giftship for taking the extra steps to make me (and my customers) very happy!
Dec. 3, 2019
Fast responses and positive can do attitude from Cam and Zac thanks guys - support levels like this are really reassuring when using a 'mission critical' app like this!
Dec. 2, 2019
I haven't had a lot of time to use the app yet, but due to my Shopify theme I needed some touch-ups to make Giftship function properly. The customer service for this company is fantastic! Quick response time, even over the weekend. I look forward to the added functionality the app offers!
Dec. 1, 2019
We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!
Aug. 24, 2020
The team at Gift Ship never fails! The APP is amazing and whenever I need assistance doing something they respond quickly and are always helpful. I would rate them more than 5 stars if I could, they are awsome to work with!!!
May 4, 2022
We’ve used this app for 3 years and loved it, but unfortunately it changed recently. Discount codes are no longer applied to the “parent” (original) order, only to the “child” orders. When a customer places an order for 2 items with each one shipped to a different address, the quantity discount code for 2 items won’t work now. Our business relies heavily on volume discounts to increase sales, so the app is no longer very useful. We contacted support hoping there was a way to modify it and return to the way it used to work, but we were told it’s impossible. Wish there was an alternative to this app. If your business uses quantity discounts, you should think twice before purchasing Giftship.
Really appreciate the review! Glad we got everything working well!
July 29, 2020
Once again, these guys came through to help us out of a sticky situation. Been using the app since Oct. and have not had any problems. Highly recommended.
Thanks so much, it was great working with you getting everything set up!
Oct. 21, 2019
Great app. Really good price and very helpful people! I look forward to seeing what it can do now that we have it set up properly.
Sept. 17, 2019
Giftship works! And it fills a need that Shopify has never addressed - how to ship gifts to multiple people without creating new orders for each person on the gift list. It also provides for gift messages and future ship dates. We have had no issues on the technical side. Technical support at Pix has been excellent though sometimes a little slow.
Thank you for taking the time to leave a review! We are glad to hear that Giftship's multiple shipping address feature is helping improve the customer experience on your store!
Sept. 11, 2019
Giftship is perfect creating gift messages on several line items during checkout and apply a different shipping address for each item. This is very useful in our gifting industry! Highly recommended!
June 3, 2019
I like the ability to ship to multiple address and the ability to select delivery date, especially customer support that has been extremely helpful Thanks
May 28, 2019
I use this app for the card messages and delivery dates on the calendar. I am loving it! Great support!