Giftship: Gift Options & More

May 15, 2020

Support was extremely helpful and is customizing a few specific things for our shop! I am SO excited to have this app it is going to make a HUGE difference for customers. Best app ever!!

May 13, 2020

I was using Multiship to help streamline the checkout for customers shipping my chocolates to different locations with one checkout. It worked well but I was looking for a better way for gift messages to be added to each destination. I switched to Gift ship but needed the messages placed in a certain location to properly print to my specs on my packing slips. Kevin with Giftship logged in and applied fixes to all my requests until it was all perfect. He even fixed some inconsistencies in my cart HTML to clean it up. It now is just how I needed it and was much appreciated.

May 8, 2020

I can't speak highly enough about their customer service. They're incredibly responsive and helpful with any questions I've had and are genuinely interested in providing their customers with a useful product.

Oct. 19, 2020

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

May 1, 2020

Kevin from their Support Team was super responsive and immediately squashed the bug (late on a Friday) to get Giftship installed into our theme. Great work Kevin, thanks for the help!

April 28, 2020

Had some issues with initial setup, emailed the team & they replied within 5 minutes and got the issue resolved. Superb customer service so far, haven't tested the app out fully as of yet.

April 28, 2020

Great app, essential for any store that does shipping. Their customer service was quick to respond and helped with any issue i had, at any time. Highly recommend. Thank You!

April 27, 2020

Loving this app, it is just what my store needed! They were very quick to respond when I needed help as well!! Thank you!

April 27, 2020

The service I received from Tim was extremely helpful. Setting up the app was reasonably quick and it's working as I had hoped.

April 25, 2020

This app is amazing! Not only have these guys helped me set it up to match more store, they also helped set up the functionality so we could get it working just the way we wanted it. Great team, great app. 100% recommend!

April 23, 2020

Loving the app so far and, almost more importantly, the customer service has been outstanding! That makes or breaks the app experience for me. App is performing well and I know I have timely help if/when I need it!

April 22, 2020

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

April 22, 2020

We love the functionality of Gift Ship and combined it with other 3rd party apps to create some great options. The Giftship team provided amazing support throughout the process. In addition their response time is super fast and helpful.

April 22, 2020

Customer support is THE BEST! We made multiple requests to help us understand and utilize the app to its optimal use, both Tim and Zac provided outstanding assistance to customize, troubleshoot, configure, and teach us about the app. A+ to the GiftShip team !

April 15, 2020

Struggled to set a few things up at the start due to the app having many options. However support was very fast and helpful in getting me up and running.

April 3, 2020

Firstly, amazing customer service! Unlike other developers, they have a chatbox built-in to their app so you can chat directly with them. They walked us through the entire setup process, answered all of our questions and generally made it a pleasant experience. As a flower seller, the features fit our needs perfectly. Definitely reccomend it!

Feb. 27, 2020

We have used Giftship on our gift hamper website for a couple of years now and have been very impressed with it's features, particularly the multi-address cart and the ability to black-out certain delivery dates, eg. weekends and public holidays. We recently had to log a service request due to a couple of small issues after a recent upgrade. Giftship responded very quickly and Cam was able to quickly identify the issue and get things working perfectly again for us in no time. We've always had exceptional service from the team at Giftship and highly recommend this App.

June 15, 2020

I haven't found anything like this app! As a flower shop, I needed the ability to attach gift messages to orders and be able to have customers select a specific delivery date. So far it has worked amazingly! The person who helped me was extremely helpful and was able to respond quickly to the edits I needed to make! The only bummer is that I wish we had the option to allow the messaging feature only to apply to certain products. It currently applies to all our products in our online store. The other feature I wish it had was to be able to create custom calendars for specific products. There is only one calendar that you build and it applies to all your products- so, for example, I would like flowers to have a Monday-Friday availability in the calendar, and our loaves of bread Tuesday-Saturday; this currently isn't possible, but needs to be hired out to build code to work this out. Other than those things, we love this app! Its been working great, and great communication with the gift ship team. We went back for some additional help in June and Kevin couldn't have been more helpful. We really appreciate it.

Feb. 20, 2020

I had a big issue with how Paypal info was being incorrectly rewritten back to our customers order. Shopify said it was not on them and PayPal said the same. By using GiftShip all the information now is transferred correctly. Plus, our gift is typically being sent to a different address and it's nice for the customer to be able to fill out the enclosure note. Lastly, the GiftShip team responds quickly and helps me accomplish what needed to be done.

Feb. 16, 2020

Giftship enables my business - Ginger's Breadboys - to provide shipping features and options that customers expect from online businesses. The developers/creators are extremely responsive and work quickly to resolve issues. Committed to making their app the best it can be. Highly recommend.