Giftship: Gift Options & More
Giftship | 12+ Gifting Shopify Apps In One
Rating
4.8
feedback
307
chart
#2,863
All reviews
Rating Breakdown
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Dec. 4, 2020
Great app and amazing customer service! Tim and Zac helped clear out concerns and requests promptly! Totally saved our go-live day. Thank you!
Dec. 2, 2020
Great functionality for product options, shipping to multiple addresses, custom date pickers and more. Easy to set up and really helpful support team to smooth out any initial problems. Definitely recommend.
Dec. 2, 2020
GiftShip was very easy to set up and it adds great functionality for our gift basket website. We're using Pop-up add-ons, date picker, gift notes, and multi-ship. The best part is the responsiveness of their customer service. I got an immediate answer to my question (including a video).
Nov. 26, 2020
Fantastic customer service. At first I was frustrated and thought I couldn't make it work the way I needed it to, but customer service helped me to customize the app to our needs. So great to have a gift receipt option!
Dec. 21, 2023
Honestly this app is a potential GAME CHANGER for gifting season. We love being able to offer our customers much, MUCH better options for gifting. In addition, the support team is super helpful and very responsive. We are not "premium app" type purchasers unless we feel strongly about it, but this one may be the one that makes a big difference.
Hello, Thank you for your feedback. As you can see from our reviews over the last 7 years, we take support of our application very seriously, and have responded to every incoming inquiry. We have extensive theme integration documentation, which we have offered to help implement for you, to solve the issue for the one order that had an issue for your store. Integration is very simple, and as we explained, we are always happy to help. - Tim
Nov. 23, 2020
I use this app to allow customers to schedule delivery dates, and it works great. The Gist App team was very accommodating in making sure the app was set up properly in my particular theme. Thank you!
Nov. 21, 2020
Great app! Love the options for multiple addresses and gift messages. Had a little trouble with set up and it working with our Shopify theme. Contacted customer support and was contacted by Zac. He was able to correct the problem immediately and we were good to go. Highly recommend!
Nov. 18, 2020
Not make the app enable yet for my online shop but so far their support team has been replying to all my questions very kindly, nicely and patiently, and I am just excited to use the app and see how it works and it increases our sales!! Thank you, Tim, Zac and Helen!
Nov. 18, 2020
My website launches tomorrow morning and I decided to shoot my shot at e-mailing tech support. To my surprise, I got a immediate response. Tim helped me resolve the issue without having to wait in front of my computer for too long. Great service. Thanks so much Tim!
Nov. 18, 2020
This app is a game-changer for my gifting business. With corporate gifting now more important than ever having the 'send to multiple addresses' option makes life so much easier for the customer. The support is super fast and the site integration a breeze :) Love it!
Nov. 16, 2020
Great tools for gifting and great, rapid reply service for any issues. Really like the gift messaging, multiple shipment and future date planning functionalities.
Nov. 13, 2020
Our site is just about to launch and Giftship has been a godsend in customizing our orders. Thank you Giftship!
Nov. 12, 2020
Great app, the speedy, reliable service we received on the highest paid plan was well worth it. Helped our Xmas sales.
Nov. 11, 2020
We recently added this app to our site and it has been great! Customer service is wonderful, any issues we've had has been quickly fixed by their team. I have yet to find a similar app!
Nov. 10, 2020
As the florist and gift store the delivery date feature is perfect. The customer service is fast, reliable and extremely helpful.
Dec. 7, 2020
Thought this was a game changer for the holidays. Support started to respond and I felt base on their last email they were annoyed with my questions which I've asked for 4-days straight and was told: "Some due diligence is required here - I've outlined specifically where you can access the different templates, so I'm going to ask that you try a few out prior to requesting further assistance here." I reached out to Shopify support thinking maybe I was indeed the problem. Well they understood what I was asking while Giftship did not or choose to ignore. Basically the app works fine enough with multi-shipping and leaving give messages. Unfortunately the problem is the gift messages are printed as ONE Packing List, their program do not have a way for you to print each gift message separately for that one order. What's the point of shipping 4-packages to 4-different people but the packing list has ALL 4 Gift Messages listed!!! If there is a way to resolve this we do not know but at this point it doesn't matter anymore. We've removed this app and found another company with Gift Messages.
Hi Guerline, I'm sorry that you feel we did not assist you well enough. We did draw our exactly how you can accomplish what you were asking for, which is done using the built in "Print with Giftship" feature. When you have your items configured to capture the message once per product, you can print those messages individually - on separate pages - using the bulk printing templates in Giftship's order printer. The regular packing slip templates show all of the messages once per line.
Nov. 9, 2020
Giftship's features are amazing and has really helped my business a lot! Customer service is excellent! Thank you Giftship for creating such a great app.
Nov. 9, 2020
We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!
Nov. 6, 2020
GiftShip was easy to install and the team was very helpful and responsive when questions about integrating features into our custom theme came up. Everything looks clean on our site and customers have started to use the feature right away. Great app and service.
Nov. 5, 2020
What a responsive, smart team. Installation was smooth. The Giftship Team is there for questions & help along the way, really appreciate that. Great results! Highly recommend.