Giftship: Gift Options & More
All-in-one App for Store Customization and Gifting Tools
Rating
4.8
feedback
249
chart
#4,022
All reviews
March 11, 2021
So far, so good! This app was very easy to implement, and the settings are both thorough and clear. My store's theme was interacting with the multiple-address feature, but the Giftship team got back to me almost immediately, and had everything completely fixed within 24 hours.
March 3, 2021
I have been using GiftShop for about 3 months now. The best part is great service from the team. Always responsive and helpful!
March 3, 2021
I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.
March 3, 2021
The only thing better than what this app provides is their customer support. I requested a specific customization on my product pages, and Tim reached out and had it done in no time flat.
Feb. 17, 2021
The service for setting up this app was amazing. I had several requests to modify the layout to work around exisiting code on my website and they were only too happy to help out. Awesome app, great service.
Feb. 17, 2021
We enjoy having the option to ship to multiple addresses with gift messages within one order. It is convenient.
Feb. 16, 2021
I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!
Feb. 16, 2021
Love this app, It does everything we need for gifting. The support is great too, Zac has been super patient with my back and forth and has helped get everything just how I want it. Thanks guys!
Feb. 12, 2021
Great support! Thanks very much. If I could wish for one additional option it would be the possibility to enable the calendar only if a customer marked the order as a gift.
Jan. 25, 2021
Great app! It simplified our gifting process and the tech support is unparalleled! Really helped us get off the ground and get going while makings things simple along the way.
Jan. 21, 2021
Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.
Jan. 18, 2021
Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.
Jan. 12, 2021
This is a great app! It does everything that is advertised and is very user friendly. Plus the customer support is excellent!
Jan. 7, 2021
I find Giftship very quick to respond. The app is worth getting. We use it for the calendar (choose what date for your gift to arrive), gift card message and select multiple addresses for delivery. The latter can be a bit clunky which is why I'm giving four stars. When it works it's great, but like most apps you add to Shopify, the experience can depend on browsers and users computers etc. Though, I must say the multiple address option seems to be improving and we get less complaints about customers not being able to use it so I would say overall that the app is definitely worth having.
Dec. 22, 2020
I used this app to add gift notes to our cart page. The team was very helpful, and quick to go out of their way to provide excellent customer service. Well made app, and fantastic people behind it! Thank you!
Dec. 2, 2020
GiftShip was very easy to set up and it adds great functionality for our gift basket website. We're using Pop-up add-ons, date picker, gift notes, and multi-ship. The best part is the responsiveness of their customer service. I got an immediate answer to my question (including a video).
Nov. 26, 2020
Fantastic customer service. At first I was frustrated and thought I couldn't make it work the way I needed it to, but customer service helped me to customize the app to our needs. So great to have a gift receipt option!
Dec. 21, 2023
Honestly this app is a potential GAME CHANGER for gifting season. We love being able to offer our customers much, MUCH better options for gifting. In addition, the support team is super helpful and very responsive. We are not "premium app" type purchasers unless we feel strongly about it, but this one may be the one that makes a big difference.
Hello, Thank you for your feedback. As you can see from our reviews over the last 7 years, we take support of our application very seriously, and have responded to every incoming inquiry. We have extensive theme integration documentation, which we have offered to help implement for you, to solve the issue for the one order that had an issue for your store. Integration is very simple, and as we explained, we are always happy to help. - Tim
Nov. 23, 2020
I use this app to allow customers to schedule delivery dates, and it works great. The Gist App team was very accommodating in making sure the app was set up properly in my particular theme. Thank you!
Nov. 21, 2020
Great app! Love the options for multiple addresses and gift messages. Had a little trouble with set up and it working with our Shopify theme. Contacted customer support and was contacted by Zac. He was able to correct the problem immediately and we were good to go. Highly recommend!