All reviews

Rating Breakdown

  • 5
    93% (289 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2022

We used this app to streamline gifting options and integrate gift messages and multiple delivery addresses into our checkout process. It had great functionality out of the box, and the support team has been highly responsive in troubleshooting some issues in the shopping cart after we launched a new site theme, and is assisting us with a few custom tweaks to the code to ensure the app continues to meet our needs. Thanks to Tim and Zac for their amazing support!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2021

We really love the gift message option, as we sell artisan sweets typically given as gifts. The app offers so many other features that we are excited to tap into as well. Customer service is very prompt and friendly. I'm not very tech savvy, and the team has been very polite and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

So far, so good! This app was very easy to implement, and the settings are both thorough and clear. My store's theme was interacting with the multiple-address feature, but the Giftship team got back to me almost immediately, and had everything completely fixed within 24 hours.

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 3, 2021

I have been using GiftShop for about 3 months now. The best part is great service from the team. Always responsive and helpful!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Happy about this app. Everything I need for my shop and nice functions on the app! Also when you need help with something they will help you. Happy about that! :) Recommended!

Store

Boombie

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2021

The only thing better than what this app provides is their customer support. I requested a specific customization on my product pages, and Tim reached out and had it done in no time flat.

Using app

25 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

The service for setting up this app was amazing. I had several requests to modify the layout to work around exisiting code on my website and they were only too happy to help out. Awesome app, great service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

We enjoy having the option to ship to multiple addresses with gift messages within one order. It is convenient.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2021

I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!

Store

PARU

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Love this app, It does everything we need for gifting. The support is great too, Zac has been super patient with my back and forth and has helped get everything just how I want it. Thanks guys!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Great support! Thanks very much. If I could wish for one additional option it would be the possibility to enable the calendar only if a customer marked the order as a gift.

Store

feey

Using app

5 months

Total reviews

4

Average rating

5.0

2 / 5 Share

Feb. 11, 2021

After installing this app, multiple addresses feature was working quite well. But after some days, this feature is not working properly. After adding multiple addresses to the products on cart page it shows an error "No Shipping Rate Available" and does not proceed to checkout.

Using app

11 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Thank you for letting us know about this issue. We are happy to take a look at why shipping rates may not be pulling through. We have reached out directly to you, and hope that we can get this sorted out right away. You can also reach us at any time by emailing [email protected] Talk to you shortly, Tim

5 / 5 Share

Feb. 4, 2021

Great app that does what we need it to do, support has been very prompt helpful with any issues that I have had too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Great app. The multiship function has been a game changer for us. The support is also great. I recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Great app! It simplified our gifting process and the tech support is unparalleled! Really helped us get off the ground and get going while makings things simple along the way.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We use the gift messaging and multi-shipping features on our site and both work fantastic. The support team were quick and helpful with any issues we encountered. Highly recommended!

Store

WineLab

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Absolutely love this app. Not only does it do exactly what we need it to do, but the customer service & support team is wonderful. S/o to Zac Fair.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This app was super easy to install, and when the CSS needed a little help to look good with my theme, the developers responded to my request right away and helped me make it look perfect!

Using app

3 months

Total reviews

3

Average rating

5.0