All reviews

Rating Breakdown

  • 5
    93% (285 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2018

Amazing service! Really helped ease the check-out for my customers being able to ship our products to different locations in one check-out experience. I had quick service response in help fix any bugs or challenges I was facing on my site! Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

This is a great app and has allowed me to offer many more options for my customers which makes the checkout and cart much more user friendly. Any problem I've had has always been sorted quickly by the support team who have always been more than happy to help! Would highly recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Great App! The support team is fantastic! They always responded in a timely manner and provided support until every issue was resolved!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

Giftship is an awesome app, they have great programmers, who are easy to communicate with and they respond quickly! They re-customized there app to suit our needs and were a week ahead of schedule! What we've wanted for years they did in a few weeks!!! Thanks Zac and Timothy you're the best!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Saved a lot of manhours for us by automatic most of the stuff we used to do manually earlier. The customer support is fantastic!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2018

Very very useful app. Helps us with order processing and saves us a lot of time. Great customer service too!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

Fantastic app! Zac & Tim are very responsive by email and quick to answer any questions. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Excellent app that suits our store needs perfectly. We offer to split shipping of products to multiple addresses mainly for our corporate and Giftship manages this effortlessly. Clients can easily add a gift message as well for each split delivery so it's ideal. Easy setup and the team behind this were extremely helpful when we ran into some minor issues with another app interfering. Thanks Pix Apps!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Excellent Product! Does exactly what we needed. Customer service is excellent and very quick. We had a particular situation that, nothing to do with their app, but they helped us out with a reinstall of the app! Highly recommend this App.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

Awesome app. I've worked with this app for several months and it is a easy to use and has provided a user friendly addition to our website.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

This is a great app for a gift business. We use the date picker in addition to the main feature of shipping gifts to multiple addresses. Support has been timely and addressed issues quickly for the few items we have encountered.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Tim was excellent to work with, and quick to respond to every inquiry I had during the process of testing the platform and determining how it would integrate with our current shopping site. He was happy to make customized edits to suit our needs, which made me feel confident that our customers will know the best way to use the multiple shipments option for quick and easy ordering. We are trying to build our corporate gifts business, and giftship should definitely help. I highly recommend Tim and the app.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

INCREDIBLE app with incredible support. The app does exactly what it says and it will. Tim and Zak went the extra mile to help us with our custom needs. Couldn't recommend a better app and company to work with!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2018

This is exactly what we were missing on our store! moving from an older platform to Shopify was much needed, but as a gift shop we needed the capability for hold dates and shipping to many addressed. Their support was extremely quick and pleasant to work with and they were able to get this installed on our site within an hour of purchasing it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2018

I'm very pleased with their customer service. Quick and helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2018

Love it! Giftship is exactly what we were looking for for our gift basket store — it's like they read our minds. Their support team is also incredibly responsive, friendly, and knowledgeable. I couldn't be more happy with this app purchase. Thanks for thinking of such a great solution and for being so helpful!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

This app is fantastic. It delivers on ALL it says it will do. More importantly, their customer service is the BEST customer service I have ever encountered with a shopify app (and we use a lot of apps). I really can't recommend them enough =)

Using app

About 2 months

Total reviews

5

Average rating

5.0

4 / 5 Share

May 14, 2018

Functionality 4.5 stars. For a shipper of gifts, this app will make ordering multiple gifts destined for different people so much simpler for my customers. For that, I am super grateful and happy. Service 5 stars. Thus far, my interactions with and the proaction of the customer success team members has been super. This is really important for me -- business owner, chief baker and director of IT (among many other things!). Intuitiveness and required technical knowledge 3.5 stars. Opportunity is with training and support materials, in particular. Not everything is logical and there is limited help text while in settings. Images and descriptions of what things are, where they are found in the workflow and what impact selecting x vs y will have would be worthwhile additions to training materials. Overall -- I am very happy I decided to get Giftship and expect that my customers will be very happy, as well!

Using app

8 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi there! I just wanted to follow up with this, since we have for some time been using Zendesk for the application documentation, which includes many new articles, that have plenty of screenshots and should provide all the tools you need to configure and use Giftship to it's full potential. I know that it has been a while since you left this review, but if you need any assistance, we're always here to help.

5 / 5 Share

April 30, 2018

We use a lot of apps but this one is perfectly suited to a gifting business. It is compatible with all of our apps. We have tested it. We use all features and it will save us thousands of dollars a year. I wish other apps could do the same. The autocomplete address function works well and corrects most errors in the addresses. I think this is the only app that will allow auto completion of addresses going to multiple locations. I think the app can go a bit further even!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2018

Great and easy to use. The customer service was amazing!

Using app

Over 1 year

Total reviews

2

Average rating

5.0