All reviews

Rating Breakdown

  • 5
    92% (230 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (244)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2022

I use this app for the Delivery date picker and for Product Options (product add-ons / upsells) on product pages. I was after a customised solution that required some CSS and javascript changes. Having run into problems because I suck at coding, I received help from their support team. One of their support guys named Tim was very helpful with implementing a solution quickly. Thank you, and this app really is a great all-in-one gift app!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Giftship is solid gold for us - full 5-stars! For me, a no-brainer. Initially we started out with a competing delivery date app. Honestly, we had a terrible experience - lots of issues (buggy) resulting in loss of time, money and energy. We transitioned to Giftship and it was smooth sailing from the very first moment. Giftship is a all-in-one gifting solution: gift messages module, gift wraps option, delivery date picker with smart logic to make all sort of customizations, auto tagging module, pop-up, and the list goes on. Yes, it's a bit more expensive but relatively speaking worth every penny. The Giftship team has been responsive and helped us transition. Thank you Gist and keep up the great work. I can't wait to expand to Gist's Wholster.

Store

MIRRELL

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

This app is wonderful! We operate a B2B gifting company and this application provided the perfect solution to some of the pain points our clients were regularly communicating to us. One of the pain points that this app solved was the multi-address ordering process. Our clients can now place multiple address orders all on one invoice which saves them time at the end of each month on expense reporting. The date picker is also a wonderful feature. Happy clients, happy life! Keep up the great work Gist!!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2022

Love the multiple address shipment option at checkout and the date picker. Datepicker a tad confusing so needed my developers to set it up, but their customer service is so fast and great than I have no doubt they could help walk you through it if you needed help. Highly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 14, 2025

Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Jayson, who was prompt, precise in dealing with the questions at hand and also provided a screenshot of what steps I needed to take to update my GiftShip app. Thanks so much, Jayson, Lisa

Using app

Over 4 years

Total reviews

5

Average rating

4.6

5 / 5 Share

April 1, 2022

I had some trouble initially (turns out I missed something simple) and I was VERY impressed at how quickly the support team took action and not only showed me what was missing, but they fixed it themselves in no time. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad we were able to get you up and running, and hope you enjoy using the app!

5 / 5 Share

March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the kind words!

5 / 5 Share

March 9, 2022

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

GREAT SERVICE and support. I was unsure if the app could do what i wanted. I needed to collect delivery info, a gift card message and a delivery date and time. Support emails were replied to quickly and after comprehensive emails on "HOW TO SET UP GIFTSHIP" my lack of knowledge still prevented it from working. A quick Zoom meeting resolved everything quickly and easily. They couldn't have been more obliging to help me. I'm happy to be dealing with a professional company. Here is an example of the extra data i can now collect at the checkout https://www.partyhut.com.au/collections/balloon-bouquets-birthday/products/balloon-bouquet-birthday-ocean-bubble-bunch

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options. The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 16, 2022

This app works great for gifting, add ons, upsell items and adding non-inventoried product options to products. The support team is A+++

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2022

The app does the job. It's helping the grown of our business. Sometimes we just get some missing information, but after some deep analyzing with support, it's just a Shopify hiccup.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 26, 2022

This app solved our gifting dilemma! Support in helping tweak to enhance the shopping experience was fantastic!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Good app with helpful support.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Great features and options! Very responsive and helpful support! The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.

Using app

Over 3 years

Total reviews

7

Average rating

5.0