Giftship: Gift Options & More
Giftship | 12+ Gifting Shopify Apps In One
Rating
4.8
feedback
311
chart
#3,371
All reviews
Rating Breakdown
Feb. 16, 2022
This app works great for gifting, add ons, upsell items and adding non-inventoried product options to products. The support team is A+++
Feb. 4, 2022
The app does the job. It's helping the grown of our business. Sometimes we just get some missing information, but after some deep analyzing with support, it's just a Shopify hiccup.
Jan. 26, 2022
This app solved our gifting dilemma! Support in helping tweak to enhance the shopping experience was fantastic!
Jan. 25, 2022
I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!
Jan. 24, 2022
Excellent app. Excellent service. Had to pay for some adjustments to be done with setting up - I would prefer such things done for free obviously, but as the service was so snappy and exact I can't complain. :) Highly recommend.
Thanks so much, and glad we were able to get things configured exactly as needed! :)
Jan. 7, 2022
It's a one-stop-shop for many types of product upsells and order attributes. The help desk is impressive as well - very responsive and clear in helping us uncover some issues we were facing.
Jan. 5, 2022
Zac was super helpful in working through our store to find us a solution that nothing else on the app store could provide
Thanks for the kind words, and really glad we were able to get you up and running!
Jan. 3, 2022
Great features and options! Very responsive and helpful support from Tim, provided personalized insights and guidance for our specific questions. The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.
Dec. 16, 2021
The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!
Dec. 10, 2021
The app was a huge help for customers splitting orders, although it was sometimes confusing on shipstation. For example, if a user leaves a gift message' it doesn't fill in the personal message part in shipstation. I had to rewrite that manually each time, which got cumbersome. Another thing that would be helpful is to have the 'delivery time' customized to say 'estimated delivery' of 'estimated shipment'. folks were very angry with us on delivery dates as we can't really control that, so some option here with flexible times would be super cool. We are seasonal and won't be using Giftship until next year. We'll use them again as it helped our customers big time. Thanks again!
Dec. 9, 2021
It stopped working out of a sudden while the app was charging our bills. so disappointing. The app is so nice and organized but paying for something that stopped working while billing the invoices is just so unacceptable.
Hello 👋, thank you for reaching out! And so glad to hear that you are enjoying the app! 💯 We are available to help troubleshoot anything that may have occurred here, and I've reached out via email separately with the hopes of getting you back up and running. 🚀 We haven't had any uptime issues, so if it is something shop specific, our team is always ready to help troubleshoot. And more than happy to hop on a call or Zoom! Thanks so much! Tim
Dec. 7, 2021
The App works exactly as I hoped. I needed some Theme tweaking to make it look exactly the way I wanted, but Tim went WAY over and above to make sure the App looked and functioned exactly the way I needed it to. Highly recommend!!
Dec. 6, 2021
Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!
Dec. 6, 2021
So far so good! This app is much easier to use with our shop than trying to hassle with other apps. No longer have weight or shipping confusion! And also have access to more features we were looking for too.
Nov. 27, 2021
Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!
Nov. 26, 2021
Excellent app, very intuitive/straightforward, and even better customer service. 10/10 highly recommend
Nov. 25, 2021
This is an essential app for customer-focused businesses and backed by outstanding customer support. It was easy to set up - very straightforward and clear. We asked for some extra support and the attention to detail was terrific. It's made a huge difference to the website and is one of our most important apps.
Nov. 18, 2021
We added this app for gift message and ship to multiple addresses features. Both were easy to implement. And for a few specific issues we were having with our theme, Tim from their team was incredibly quick and thorough with his support, going above what I asked. Highly recommend.
Nov. 16, 2021
Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.
Nov. 8, 2021
Giftship was excellent to work with. They understood our software needs and customized our platform.