Giftship: Gift Options & More

This is the perfect app if you ship gifts - I love that our customers can leave a gift note & choose their delivery date. They're also super responsive and helped me customize it so that it matches the style of my website!

Alright, let me break down my full experience with GiftShip. I first came across this app 1 year ago, and I implemented it on my website. I knew exactly what I wanted, but back then they did not have it all the capabilities, and I ended up leaving. We just recently came back to GiftShip, and the difference in capability, workflow, and a huge improvement in UX has been tremendous. Picking any paid service is like picking a partner in business, and we are very careful with that. We try to pick wisely. Now, congratulations to the team on the massive growth, and major improvements in the platform. And also for Tim, for being an awesome Merchant Support filled with wise coding knowledge and fast turnaround. The company is lucky to have you!

I wish every app developer was as responsive, prompt, and helpful as Giftship's team! Stella, Mateo, and Tim helped me work through several issues specific to making the app work for my needs. They even helped adjust the text alignment to match my product pages better, along with the padding around their app's added text on my product pages, creating a much more built-in, custom appearance. In regards to the functionality itself, it's flawless. I changed text fields and prompts within the "Manage Translations" portion of the back-end of the app to make it really work well with my store. And, I love that it splits the gifts into separate orders, which pull perfectly into ShipStation. While it may not be the least expensive app out there, it's worth every dollar!

We are big fans of their app, but even more impressed with the customer service. They fix any issues at lightning speed. The team is a joy to work with, too.

We are so happy we choose Giftship! After hours of searching for the right app to suit our website we are so glad we found these guys. The app has worked very well for our store and the customer support has been fantastic every time! Well worth the investment. Well done guys - can't wait to work with you as your business develops and grows.

We have been using Giftship for our multi-address shipments, upsells, variant options and now the bundle builder and are very satisfied that an app is capable of doing so much to make our process smooth for our customers. Additionally, the support team is fantastic. Every time we have a question or hit an issue (we are not tech savvy here so that's us!) the support team is helpful, kind and helps with a sense of urgency. All in all very happy with this app and the backend support!

Giftship is an awesome way to customize the gifting experience for your customers. The best part, the customer service is AMAZING! We highly recommend adding this app to your Shopify site.

Although the features within this app were everything I needed and more, the lack of customer support renders this app useless. After coding my website with the given instructions to create bundles, the subtotal would not update on the cart page. After contacting support, they requested collaborator access and I thought they would be able to quickly assist with the subtotal display. After a week, I contacted support again and was told to follow the same instructions or pay $100 to have them assist with the coding. The developer/collaborator didn't look at the code to see what the issue was - they just responded with the generic article. Considering the app costs $59/month, and the coding needed to display the subtotal was outside the scope outlined in their article, I thought the provider would assist in the issue but they have not. I hate to leave a bad review and unsubscribe from the service but the functions don't display as needed.

We have been using Giftship since the inception of our business that is growing and thriving on shopify. Not only has the app worked well with our website to customize it to our needs, but The Giftship Team has been great at helping us learn and navigate through a couple obstacles. They are very quick to respond, work on our website when needed very quickly, and communicate well the issues.

GiftShip and the entire Gist team have always been incredibly fast, responsive and thorough. Teh Milti-address shipping capability is wonderful and the support (on the rare occasion I've had to use it) was terrific.

I've been waiting for this app for two years, and I'm so happy to finally have it on my site. I used to be on woocommerce. When I switched to Shopify this was the first thing I purchased. 1. The app is super easy to install. 2. The IT Support is extremely helpful. Thank you to Tim and Stella. You guys are amazing! 3. Their app is customizable so you can tweak it to match your brand. 4. The app is awesome. Do you know how annoying it is to buy gifts for friends online? You have to make multiple purchases. This app solves that, and your website looks amazing. Highly recommend this!

We have been using Gift Ship for over a year and they have recently added some custom work to our website using the Gift Ship APP. Their development team did an outstanding job - we were live in a few days

I use this app for the Delivery date picker and for Product Options (product add-ons / upsells) on product pages. I was after a customised solution that required some CSS and javascript changes. Having run into problems because I suck at coding, I received help from their support team. One of their support guys named Tim was very helpful with implementing a solution quickly. Thank you, and this app really is a great all-in-one gift app!

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

This app is wonderful! We operate a B2B gifting company and this application provided the perfect solution to some of the pain points our clients were regularly communicating to us. One of the pain points that this app solved was the multi-address ordering process. Our clients can now place multiple address orders all on one invoice which saves them time at the end of each month on expense reporting. The date picker is also a wonderful feature. Happy clients, happy life! Keep up the great work Gist!!

Love the multiple address shipment option at checkout and the date picker. Datepicker a tad confusing so needed my developers to set it up, but their customer service is so fast and great than I have no doubt they could help walk you through it if you needed help. Highly recommend.

Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Jayson, who was prompt, precise in dealing with the questions at hand and also provided a screenshot of what steps I needed to take to update my GiftShip app. Thanks so much, Jayson, Lisa

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!