Giftship: Gift Options & More

Jan. 24, 2022

Excellent app. Excellent service. Had to pay for some adjustments to be done with setting up - I would prefer such things done for free obviously, but as the service was so snappy and exact I can't complain. :) Highly recommend.

Jan. 7, 2022

It's a one-stop-shop for many types of product upsells and order attributes. The help desk is impressive as well - very responsive and clear in helping us uncover some issues we were facing.

Jan. 5, 2022

Zac was super helpful in working through our store to find us a solution that nothing else on the app store could provide

Jan. 3, 2022

Great features and options! Very responsive and helpful support from Tim, provided personalized insights and guidance for our specific questions. The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.

Dec. 16, 2021

The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!

Dec. 10, 2021

The app was a huge help for customers splitting orders, although it was sometimes confusing on shipstation. For example, if a user leaves a gift message' it doesn't fill in the personal message part in shipstation. I had to rewrite that manually each time, which got cumbersome. Another thing that would be helpful is to have the 'delivery time' customized to say 'estimated delivery' of 'estimated shipment'. folks were very angry with us on delivery dates as we can't really control that, so some option here with flexible times would be super cool. We are seasonal and won't be using Giftship until next year. We'll use them again as it helped our customers big time. Thanks again!

Dec. 9, 2021

It stopped working out of a sudden while the app was charging our bills. so disappointing. The app is so nice and organized but paying for something that stopped working while billing the invoices is just so unacceptable.

Dec. 7, 2021

The App works exactly as I hoped. I needed some Theme tweaking to make it look exactly the way I wanted, but Tim went WAY over and above to make sure the App looked and functioned exactly the way I needed it to. Highly recommend!!

Dec. 6, 2021

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Dec. 6, 2021

So far so good! This app is much easier to use with our shop than trying to hassle with other apps. No longer have weight or shipping confusion! And also have access to more features we were looking for too.

Nov. 27, 2021

Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!

Nov. 26, 2021

Excellent app, very intuitive/straightforward, and even better customer service. 10/10 highly recommend

Nov. 25, 2021

This is an essential app for customer-focused businesses and backed by outstanding customer support. It was easy to set up - very straightforward and clear. We asked for some extra support and the attention to detail was terrific. It's made a huge difference to the website and is one of our most important apps.

Nov. 18, 2021

We added this app for gift message and ship to multiple addresses features. Both were easy to implement. And for a few specific issues we were having with our theme, Tim from their team was incredibly quick and thorough with his support, going above what I asked. Highly recommend.

Nov. 16, 2021

Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.

Nov. 8, 2021

Giftship was excellent to work with. They understood our software needs and customized our platform.

Nov. 5, 2021

I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.

Nov. 3, 2021

The folks at GiftShip were super helpful getting the app installed and customized to our needs. Highly recommend!

Nov. 3, 2021

Very good app and excellent support from the tech team , highly recommended. The feature to ship to multiple addresses is also great.

Nov. 1, 2021

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well