Giftship: Gift Options & More
All reviews
This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!
GREAT SERVICE and support. I was unsure if the app could do what i wanted. I needed to collect delivery info, a gift card message and a delivery date and time. Support emails were replied to quickly and after comprehensive emails on "HOW TO SET UP GIFTSHIP" my lack of knowledge still prevented it from working. A quick Zoom meeting resolved everything quickly and easily. They couldn't have been more obliging to help me. I'm happy to be dealing with a professional company. Here is an example of the extra data i can now collect at the checkout https://www.partyhut.com.au/collections/balloon-bouquets-birthday/products/balloon-bouquet-birthday-ocean-bubble-bunch
We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options. The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.
This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.
The app does the job. It's helping the grown of our business. Sometimes we just get some missing information, but after some deep analyzing with support, it's just a Shopify hiccup.
This app solved our gifting dilemma! Support in helping tweak to enhance the shopping experience was fantastic!
I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!
Good app with helpful support.
Great features and options! Very responsive and helpful support! The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.
The Gist team is very helpful and responsive, email chat was quick and effective. We got setup through the setup wizard and the minor visual tweaks were performed within the hour. Thanks Tim!
It stopped working out of a sudden while the app was charging our bills. so disappointing. The app is so nice and organized but paying for something that stopped working while billing the invoices is just so unacceptable.
Hello 👋, thank you for reaching out! And so glad to hear that you are enjoying the app! 💯 We are available to help troubleshoot anything that may have occurred here, and I've reached out via email separately with the hopes of getting you back up and running. 🚀 We haven't had any uptime issues, so if it is something shop specific, our team is always ready to help troubleshoot. And more than happy to hop on a call or Zoom! Thanks so much! Tim
Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!
Great app! I love that Giftship has so many features combined into one app and they work well together. Plus the customer service is outstanding! Tim was a lifesaver helping us make sure it integrated well with our other installed apps. Highly recommend!
We added this app for gift message and ship to multiple addresses features. Both were easy to implement. And for a few specific issues we were having with our theme, Tim from their team was incredibly quick and thorough with his support, going above what I asked. Highly recommend.
Giftship had very good customer service. They were able to address my concern and they were able to quickly resolve my issue.
I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.
The folks at GiftShip were super helpful getting the app installed and customized to our needs. Highly recommend!
Very good app and excellent support from the tech team , highly recommended. The feature to ship to multiple addresses is also great.
We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.
Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through emails over the course of a few days was able to pinpoint the issues I was having and fix it right before the holiday kicked into gear. So grateful! I do wish some of the processes to customize were a bit easier to understand, but that very well could just be my current experience level with Shopify.
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