All reviews

Rating Breakdown

  • 5
    93% (289 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
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5 / 5 Share

Nov. 5, 2021

I was looking for an app so I could offer shipping to multiple addresses. This does exactly what I needed! I had a minor issue after installation and support was great and they took care of it right away.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

The folks at GiftShip were super helpful getting the app installed and customized to our needs. Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2021

Very good app and excellent support from the tech team , highly recommended. The feature to ship to multiple addresses is also great.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 1, 2021

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through emails over the course of a few days was able to pinpoint the issues I was having and fix it right before the holiday kicked into gear. So grateful! I do wish some of the processes to customize were a bit easier to understand, but that very well could just be my current experience level with Shopify.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

This app was a gamechanger for our business. We initially got it for the Multiship capabilities, but now we also use the Datepicker, Upsells and Gift Message Boxes. This app has solved many small nuisance problems for us, and a few big ones too. It's worth every penny and then some. Plus, customer service is EXCELLENT and very responsive.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Loving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Absolutely brilliant customer service. The team went out their way to help me install and configure. And the app is working well. Highly recommend.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

It has all of the features we were looking for! I had some set up issues due to third party site template, but their customer support was very quick to respond and solved my problem.

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 8, 2021

At Hampers & Co, we are using Giftship to provide our Greeting message and Delivery date selection. Compared to other App’s that we tested, Giftship is the easiest to setup, operate and implement. The support service is highly recommended as well, and we are looking forward to working with the team further, developing and customising other features, to meet all our clients needs. Highly recommended App solution for online gift companies.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 8, 2021

We are Internet Retail Pioneers, running and operating CoffeeCakes.com for over 26 years now. Needless to say we have high demands on exactly how we want our packing slips to look. The support staff at Giftship has been amazing to work with to help us get things just right. Amazing support and an amazing app - thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

The support team has been very responsive and helpful to get the app customized to what we needed. We appreciated that.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Have been working with Mitch to do a complete website overhaul. Its so refreshing to find an app that can do what I ask instead of hitting brick walls all the time. Loving my new website and looking forward to working through a few more customisations!

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 10, 2021

This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

We had new theme from shopify that was a bit glitchy but immediately got help from the founder who took so much time to walk me through and address everything. Customer service top notch! This app allows you to have gift messages and send to multiple addresses from one cart which is great during holiday season! This app is a home run.

Using app

About 13 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 16, 2021

The Giftship team was quick to respond with more than just links to their published blogs or knowledge base. We look forward to using more of their apps in the future.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 11, 2021

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

Using app

2 months

Total reviews

16

Average rating

4.8