All reviews

Rating Breakdown

  • 5
    93% (285 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2022

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

This app has been great and fits our needs perfectly. The company that owns this app also has been very helpful in answering my questions and has helped assist in various requests. I am really looking forward to the new look of the box builder that comes out next month.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Giftship is solid gold for us - full 5-stars! For me, a no-brainer. Initially we started out with a competing delivery date app. Honestly, we had a terrible experience - lots of issues (buggy) resulting in loss of time, money and energy. We transitioned to Giftship and it was smooth sailing from the very first moment. Giftship is a all-in-one gifting solution: gift messages module, gift wraps option, delivery date picker with smart logic to make all sort of customizations, auto tagging module, pop-up, and the list goes on. Yes, it's a bit more expensive but relatively speaking worth every penny. The Giftship team has been responsive and helped us transition. Thank you Gist and keep up the great work. I can't wait to expand to Gist's Wholster.

Store

MIRRELL

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

This app is wonderful! We operate a B2B gifting company and this application provided the perfect solution to some of the pain points our clients were regularly communicating to us. One of the pain points that this app solved was the multi-address ordering process. Our clients can now place multiple address orders all on one invoice which saves them time at the end of each month on expense reporting. The date picker is also a wonderful feature. Happy clients, happy life! Keep up the great work Gist!!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2022

Love the multiple address shipment option at checkout and the date picker. Datepicker a tad confusing so needed my developers to set it up, but their customer service is so fast and great than I have no doubt they could help walk you through it if you needed help. Highly recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2022

We've been using Giftship for 18 months and the features are great. We've had a few issues with the gift message bundling, but after some problems getting it resolved initially, Zac was able to step in and deal with the issue really efficiently. Everything is now working well and we're benefitting from the whole suite of one-stop shop features, which is great and why we chose Giftship in the first place!

Using app

Over 1 year

Total reviews

8

Average rating

4.0

Developer Reply

Hi Adam, Thank you for giving us a chance to get this right, and again, very sorry for the communication issues. We've put in proper checks to ensure this does not happen again. Looking forward to continuing working with you going forward!

5 / 5 Share

April 14, 2022

Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Santiago, who was prompt, precise in dealing with the questions at hand and also offered links to articles I could refer back to. Thanks so much! Lisa

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

April 1, 2022

I had some trouble initially (turns out I missed something simple) and I was VERY impressed at how quickly the support team took action and not only showed me what was missing, but they fixed it themselves in no time. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad we were able to get you up and running, and hope you enjoy using the app!

5 / 5 Share

March 26, 2022

Love the app and all the features! Tim and Zac were really helpful with helping me get it set up and looking exactly how I wanted. Definitely recommend this app for the multiple address shipping and bundle builder!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

Great App, fast customer support that took care of all my problems. All around good experience working with Gift Ship

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the kind words!

5 / 5 Share

March 9, 2022

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

This app was a complete solution for our site that allowed us to collect & tag vital information for our order process. It transitioned beautifully to our site and had fast support from Tim with Gist. This is the simplest and most user friendly app we have come across for custom products & gift sets and highly recommend it! Thanks again Tim!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

GREAT SERVICE and support. I was unsure if the app could do what i wanted. I needed to collect delivery info, a gift card message and a delivery date and time. Support emails were replied to quickly and after comprehensive emails on "HOW TO SET UP GIFTSHIP" my lack of knowledge still prevented it from working. A quick Zoom meeting resolved everything quickly and easily. They couldn't have been more obliging to help me. I'm happy to be dealing with a professional company. Here is an example of the extra data i can now collect at the checkout https://www.partyhut.com.au/collections/balloon-bouquets-birthday/products/balloon-bouquet-birthday-ocean-bubble-bunch

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options. The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 16, 2022

This app works great for gifting, add ons, upsell items and adding non-inventoried product options to products. The support team is A+++

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2022

The app does the job. It's helping the grown of our business. Sometimes we just get some missing information, but after some deep analyzing with support, it's just a Shopify hiccup.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 26, 2022

This app solved our gifting dilemma! Support in helping tweak to enhance the shopping experience was fantastic!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I had some trouble setting it up and a support person helped me out immediately and even recorded a tutorial where he showed me how to make changes in my website. Super helpful!

Using app

5 months

Total reviews

1

Average rating

5.0