All reviews

Rating Breakdown

  • 5
    92% (1,037 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,013)
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5 / 5 Share

Oct. 9, 2025

Very useful app, I had issues publishing on my theme and Sarah was a big help

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

A great plugin, simple to use, with great customer service too. Very glad to have changed over from the last Mega Menu service I was using. This one ticks all the boxes.

Using app

6 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 9, 2025

Ich bin noch in der Testphase der App und einer neuen Navigation für unseren Online Shop. Bisher kann ich allerdings auf jeden Fall sagen, dass der Support von Globo wirklich hilfreich bei Fragen und Custom Anpassungen ist :) Bin gespannt auf das Ergebnis und freue mich auf die neue Navigation.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

A huge thank-you to Sarah for fixing the technical issues with my app! Incredibly patient throughout the process—taking the time to understand the problem and guide me until everything worked smoothly. I really appreciate help!

Store

Lavetir

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

My experience using this app has been amazing right now. They have many options to chose from. On top of that, they have customizations that gives you the ability to form the menu you have in your mind. The support is very quick to respond and resolve the problems. Thank you Sarah for helping me out. I would definitely recommend this app who want to add a mega menu to his store.

Using app

About 10 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great App, easy to work, especially in multilanguage shop, support team works great, fast and with easy custom solutions for user. Keep it up.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

This app is awesome. The support is even better. Have this app on 2 of my stores and could not be happier. If you need help with the set-up or a tweak just hope you get Sarah to help you. Amazing customer service.

Using app

About 10 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 9, 2025

Andrew and Sarah are very helpful. The whole Support team is amazing!!! Help is always there and even problems with website integration were solved so quickly

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great support! - fantastic features - this is a core plugin on our site.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Outstanding support and a powerful mega menu app! We've been using Globo Mega Menu for a few weeks now, and it's been a game changer for our store navigation. The interface is intuitive, and the customization options are exactly what we needed to create a clean, professional-looking menu. A special shout-out to Sarah from the support team — she went above and beyond to help us implement specific design adjustments and resolve a few theme-related issues. Her responses were incredibly fast, clear, and helpful. It’s rare to find support that’s this efficient and kind. Highly recommended if you're looking for a reliable mega menu solution with exceptional customer service!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Super Service! Klasse App

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 4, 2025

Simply, Does not work, do not install is a scam

Using app

About 10 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 3, 2025

Their support team were super helpful! They were fast and efficient - even did some coding for me to achieve the look I wanted! Super happy!!

Store

Palomai

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 3, 2025

So far so good, the app is doing what I needed and for a reasonable price. Sarah was very helpful via live chat for questions and answers!

Using app

About 15 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 3, 2025

I initially have some issues with the use. The customer rep Sarah has been very helpful...Certainly top customer service level. I will see how I go with the application...Thank you!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Sarah was polite, professional, and very quick and efficient in taking care of my customer service need. I appreciated that tonight.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Terrific help from Sarah. Great customer support. Love the app, it does exactly what I need it to do and more.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Assistenza davvero TOP. Sarah è stata eccezionale. Consigliatissima.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I had some issues with the mobile view of the mega menu, but Sarah from support was incredibly helpful. She guided me through the steps and helped resolve the problem quickly. Excellent support and great experience overall!

Using app

11 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 29, 2025

Randomly stopped working from 25 september no live chat support please help!

Store

Wohnix

Using app

About 1 year

Total reviews

2

Average rating

3.0