All reviews

Rating Breakdown

  • 5
    93% (930 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (915)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2025

It make some flash error sometime because it show first old menu and after 1 second show this menu from Globo Mega Menu. Maybe need to see the speed.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Sarah态度好,为我解决了不少问题,非常推荐

Using app

7 months

Total reviews

6

Average rating

5.0

4 / 5 Share

May 23, 2025

Using app

Over 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

May 23, 2025

Sarah from Globo helped me quick en efficiënter! Great fast service, thanks!

Using app

About 1 month

Total reviews

7

Average rating

4.3

5 / 5 Share

May 22, 2025

good customer service!

Store

maamgic

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2025

I've had a great experience with the app so far, and I want to highlight how impressed I was with the customer support. I reached out with an issue and received a quick response. Sarah was professional, helpful, and resolved everything much faster than I expected.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

This app and especially the team behind it is awesome! They (Sarah) has been helping me sort out particular coding issues and they have both been patient and fixed all my issues. Great app and a great team!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2025

Great customer service!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

Definitely recommend this app. Support is very patient, knows what the issue is and they fix it!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2025

Huge improvement to the standard menu in my Shopify theme! Took some getting used to on choosing the layouts I liked, but now that I've got it all done, there's been great feedback from customers. I had an issue with something displaying properly on mobile, and Sarah from customer support was able to address it and fix quickly! Thanks!

Using app

19 days

Total reviews

14

Average rating

4.0

5 / 5 Share

May 19, 2025

This app is very easy to use and when I needed help Sarah solved the issue quickly.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 17, 2025

Hello, I had an issue with my Shopify Site concerning Footer menu. I didn't resolve this issue directly in Shopify chat, and I decided to install Globo Mega Menu with intention to receive a help there. It was not a mistake at all. Though I didn't use the possibilities of Globo, my consultant Henry and Globo team discovered the option to create Footer menu as the internal Shopify option. I'm very thankful to Henry and Globo team for their competent assistance! Maybe in future I will take the advantages from the Globo resources as well.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

La Atención de primera un 10 para Helen, rápida y resolutiva, recomendable 100% gracias!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Sarah is a expert — she helped me in just 2 seconds.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Henry was very helpful!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 15, 2025

Good menu app and great service from Sarah!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 14, 2025

we like the application. It is friendly and customizable

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Good and fast support. My issue was resolved within a few minutes.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

The app is perfect, the customer service very nice, resolve of my problem quickly, my menu works fine, highly recommend.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Absolutely impressed by the support from Sarah and the Globo Mega Menu team. I encountered a conflict where both the default Shopify menu and the new Globo menu were displaying at the same time. Sarah responded within minutes, and to my surprise, she quickly coordinated with the developer team to fix the issue flawlessly. On top of that, Sarah also went the extra mile to recommend the most suitable plan for my needs and even helped me apply for a discount (although I had already made the purchase because I couldn't wait to get started). Their efficiency, clarity in communication, and technical problem-solving skills truly exceeded my expectations. I really appreciate their proactive attitude, patience, and the speed at which they handled the problem. Highly recommend both the app and the amazing support team—they made me feel confident and supported during a critical moment for my store.

Using app

4 months

Total reviews

2

Average rating

5.0