All reviews

Rating Breakdown

  • 5
    92% (828 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (23 ratings)
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5 / 5 Share

Sept. 19, 2023

la migliore app per creare dei megamenu, l'assistenza davvero eccezionale mi hanno risolto un problema , lo consiglio

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Amazing team, very responsive, reliable and great app no complaints and nothing but good things to say. Cannot recommend more!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great app that does what we need for our store. The support is also really helpful and quick to respond if you ever have any issues.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

We depend on this app for our site's navigation. Their support team is always on top of any inquiry or request.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Super easy to use. Customer Service helped us very fast to implement the mega menu to our theme. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I can't say enough good things about this app and the. From the moment I installed it, I've been nothing short of impressed. Would like to also add that Sarah has been extremely prompt with support and would recommend this app to all!

Using app

Over 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 7, 2023

Bug au niveau du menu sur la version mobile. Assistance rapide et efficace ! Merci pour votre aide

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Great and easy app

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I would like to express my appreciation for the excellent customer service provided by the app support team, Sarah. She and her team were not only prompt in responding to my queries but also demonstrated great dedication to resolving my issues effectively. Their professional attitude and willingness to tackle even the most complex problems left a lasting impression on me. Moreover, their clear and concise explanations helped me understand the steps, empowering me to troubleshoot future problems. Overall, I am extremely satisfied with the support provided and would highly recommend their services to others. Thank you for going above and beyond to assist me!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Great customer support. They are always willing to help customize the menu to meet your needs. The product is also extremly easy to use.

Using app

12 months

Total reviews

3

Average rating

4.3

1 / 5 Share

Aug. 25, 2023

App is not user friendly. There is no help available except through snail email. I wouldn't spend money here.

Using app

About 3 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Aug. 25, 2023

Globo is the best mega menu we've tried! Not only that but their customer service is incredible - always helping us update the code if a new version of Shopify stops it working properly. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Works well on all Apple devices. Customer service is excellent and very responsive. Sarah is very cordial.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Thank you Sarah Nguyen for the fast and urgent response time and getting my issues fixed with my navigation bar in a timely manner.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Amazing customer service - super responsive + easy resolution. We love working with Globo Mega Navigation!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2023

I am thoroughly impressed with the service I received from the team at Globo Mega Menu. Their commitment to ensuring a seamless experience was truly remarkable. From start to finish, their attentiveness and keen eye for detail were evident in every interaction. Not only did they provide a top-notch product with their Mega Menu app, but they also went above and beyond in assisting me with any questions I had. Their responsiveness and willingness to guide me through every step were invaluable. It's rare to come across such a dedicated team that genuinely cares about their customers' satisfaction. I wholeheartedly recommend Globo Mega Menu to anyone seeking a reliable app coupled with exceptional service. Thank you for making my experience so positive and enjoyable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Great App with great customer service. I had an issue with out menu and support had it fixed right away.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Timely and proactive customer support on solving technical issues for us. Recommend for those who don't have a technical background and are looking for a user-friendly plugin for your store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 13, 2023

Really slow on our store. Pretty sure this is hurting our SEO on google as this is a Javascript. The links won't pull to google to rank. This menu also has a major delay. Hard to get any real support from this app. Have had a lot of issues so far

Using app

5 months

Total reviews

12

Average rating

3.4