All reviews

Rating Breakdown

  • 5
    92% (828 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2022

This app is perfect for what I needed. There are loads of different options regarding the menu and how you want to set it out. The customer service people are extremely helpful. I had an issue with the app making my logo position change (to be honest it was likely something I’d accidentally done rather than it being the apps fault). Anyway, the customer service person who helped me was great. It got sorted out really quickly - they did it for me and set my logo position back to how I wanted it. Then they followed up/checked in to see if everything was cool and if I needed any more help. Bearing in mind I’m currently using the free subscription I’ve been really impressed with the help that I’ve received and how many options etc. the free version has.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

I use this app, It's an amazing app with the perfect support. I really recommend using that for your sites.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

I normally hate having to reach out for help, but I tried over and over to fix my tech issue and had done all I could on my end to no avail. Then, I reached out to customer service, and they got back to me within 10 mins they explained we are in a big time zone difference and about a possible delay in timing because of this (totally understandable) and they explained exactly what to expect. Not many explain what to expect right off and this is a good quality to have. Good Job on communication skills! I think it was late for them, but they still sent me the request to fix and when I got up this morning USA (EST) time it was all fixed. I am really impressed with the level of customer service! Keep up the good work and thank you!

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Very great app with a wide range of features, support is fast and friendly and always ready to help when needed! I recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

This app is great! It works very well and the support is excellent. I haven't had to pay yet (they have a free plan) but if I do, I'll gladly do it. It's worth it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Amazing support, Sarah was super responsive, always passing our concerns to the developers and they were very fast fixing what we asked.

Store

INTRO

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 24, 2022

excellent, when i contacted them for some modifications they got back instantly and did it very quickly!

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 22, 2022

Total waste of money, it simply doesn't work well at all. I got fooled based on the reviews as well as the example site but with my template it's horrible.

Using app

About 1 hour

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 22, 2022

great customer service, thanks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

20 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Sarah and the team never fail to go the extra mile and help with implementing exactly what we need for our site - they go above and beyond without hesitation - functionality of the app is brilliant too - fits our needs perfectly - easy to set up and publish and super quick

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I used this menu as I wanted a more complex menu, which I could use to make a better UI & UX for my customers. It makes menus interesting and it is really easy to use!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Amazing costumer support, they even helped with an issue i had that wasent due to their appilications 5 stars all day!

Using app

11 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 7, 2022

Easy to configured, friendly and fast support from the developer. That will be awesome if there is an area for writing custom CSS. Great job and keep up, thanks.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 28, 2022

I’ve been using this app for a few years now and all I can say is that this app is amazing and customer support is consistently phenomenal. Menu is very customisable. From customising the menu to migrating to a new theme, the support is just amazing since I first used it. This is by far one of the apps with the best customer support. Just get this app, I highly recommend this app!

Store

OilyPod

Using app

Over 2 years

Total reviews

11

Average rating

4.3

5 / 5 Share

Oct. 27, 2022

Love this app, good and quick support, free plan is good enough. Thank you! zzzzzzzzzzzzzzzzzzzzzzzzz

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The menu looks great and the support team were very helpful, everything that we were looking for. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Great App. Everything works well and customer service is quick to respond whenever something does happen. I recommend this app.

Using app

Over 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

This app is integral for our store to look professional and to have the quality functions that customers expect from a website. The support team is very prompt and friendly when responding. This app was one of the first ones we installed on our site and it's not going anywhere.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Feature-packed application and excellent support! The menu had a conflict with our theme but the technical support quickly made all the adjustments to make it work properly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Fantastic app and fantastic support. We are using this and the product search & filter app. The support is outstanding and resolved any issues and also made an improvement request. Keep up the good work

Using app

6 months

Total reviews

4

Average rating

5.0