All reviews

Rating Breakdown

  • 5
    92% (828 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (23 ratings)
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1 / 5 Share

Oct. 16, 2022

Im really fed up with this app its rubbish! I’m deleting it tomorrow it won’t work! On my iPad you cannot reach the save button, its very annoying. Its really behind the times!

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 15, 2022

You can create your own menu. I think the degree of freedom is particularly high among free apps. Also, when the setting does not go well, After talking to the operator, the problem was resolved immediately. I think it's a very good app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Best mega menu on shopify, great support when you want to make changes and need help. Very much recommend

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

It's really a great app! Easy for use, and multi-function. And the most important thing is that their service is the best!!!! I'd highly recommend it!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Awesome support, helped me with all my requests and very friendly. The app has alot of great options, if you want to add something on your menu that isn't in the app, you can always contact their team and they will gladly help you. Overall a nice experience and do recommend!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Just Signed Up with this up. Had some problems customizing the menu mysels. Emaild tech support and they ere on it immediatley. They even went in and customized the menu for me and did some tailoring to make the menu look great. Great app, great tech support. Highly reccomend

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

We use MegaMenu on our website for a long time now and we have nothing but good things to say about the app and the support we received along the way. Thank you Sarah and the team!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

2 / 5 Share

Oct. 10, 2022

Unfortunately while the globo Mega Menu app has lots of great looking features and appears easy to edit yourself at first glance, it is glitchy when set live and we had to contact the support team to investigate display issues - their solution was to custom code an adjusted version of the app into particular themes, however this meant that any updates we then made to menu and republished undid custom code even when publishing the themes they'd worked on, as updated versions of the menu (different fonts, colours etc) overwrote their work and the glitches reappeared. Duplicating a live theme to make edits to and then publishing it - standard best practice for ensuring you can quickly roll back to a previous version in case of any errors - meant waiting for their team to go back in and edit code every time, and long periods passed with other work happening to the site between each time their team were able to take action. While I appreciate their keenness to provide customer service, it makes the app unusable in practice, and the final straw was waking up to find that they'd made edits to the live theme without first asking for permission and without actually making a fresh copy of the site before doing so - meaning the only way to roll back their changes was to publish an older version of the site from several days ago. This meant that our live theme had an unfinished version of the menu with the wrong styling visible to shoppers. The support team are responsive and do want to help, but they build in fixes that only they can edit rather than simply amending features of the app so that anyone can use them. E.g we found that we could customise the number of product blocks per row on desktop view but not on mobile using one of the premium app features, and asked them to adjust so we could have a different mobile version - their team could edit mobile view manually, but seemingly can't just edit the app to make it so you can customise that yourself

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 7, 2022

easy to use and great customer service ! - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Great App. The customer support was really great and problems were solved quickly. We recommend this App!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Best customer service from Sarah. The team took extra steps to help me getting the best result. I love the new look of my mega menu. We carry 5000+ items, and I just couldn't find the way to properly categorize them. They cured my long-time headache, and I can't be happier! Thank you!

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

This app is powerful and great! Customer service was awesome; quick and helpful! They responded quickly and fixed problems as needed

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Great app! The theme we used could not provide us the mega menu we were looking for. Thanks to this app we have much more possibilities to set up the desired menu. the support is also very good!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

This is the best supported app on the store. Amazing service, great features, i thoroughly recommend this for every store!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Great app, great customer service! I've contacted them multiple times via email and then we talked over on Skype and they were super available to any little customization I had to make. Thank you very much!

Using app

3 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 22, 2022

Solid mega menu app. With the features out of the box, I'd say it's worth the price. Their customer service folks are really helpful.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

support is really good, the response is very quick and it helps a lot, both the app and the customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Globo Mega menu the best app and a great service! Thanks Sarah SUPER!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Compared with every single app I have been trying to use, it got me straight to the point on what I wanted to do, with simplicity and no surprises. There could be some usability improvements, but overall, great app!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Mega Menu is so great, and what makes it so great is the team!! Wow they are so incredibly helpful! They really make the app the 5 stars it deserves.

Store

Abicus

Using app

8 months

Total reviews

3

Average rating

5.0