All reviews

Rating Breakdown

  • 5
    92% (1,042 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,018)
Review RSS Feed Review RSS Feed

2 / 5 Share

March 22, 2024

After publishing the Menu for the first time it worked fine. When we made some changes and tried to publish it again the Menu didnt change at all. It says you need to wait a couple minutes, but after 3 times of waiting at least 2 hours we are done with this application. Support did respond to our problem but didnt do anything about it. Only 2 stars because it is kinda easy to use.

Store

Coninc

Using app

About 15 hours

Total reviews

2

Average rating

1.5

5 / 5 Share

May 22, 2024

Excellent customer service! Sarah is awesome!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

We approached the Mega Menu team with a specific design, and they surpassed our expectations with their responsiveness and collaborative approach! Their ability to swiftly iterate on our requirements ensured timely progress throughout the project. Thank you team for the fantastic service, we highly recommend them to anyone.

Store

Helios

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 21, 2024

Super Helpful customer support and very fast to get the Mega Menu's working. Would recommend to anyone.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

It's the easiest app I found to have a tailored mega menu for beginners because they have a preview mode where you can actually predict how it's going to look as you go editing it. Thank you!

Store

Mystore

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app! Love the premade templates. Lots of options for customization. Customer support was prompt and very helpful.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Amazing service, fast and efficiency fixed my problem in few mins! highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

I am absolutely thrilled with the exceptional customer service and development team! Their timely response to any issue I've encountered has been outstanding, and they resolve them with lightning speed. It's incredibly reassuring to know that whenever I need assistance, they're there to provide it promptly and efficiently. Their dedication to ensuring a seamless user experience is truly commendable, and I couldn't be happier with their service.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Toll, schnelle Reaktion und Erledigung meines Problems mit einem Menü, was nicht korekt angezeigt wurde. Danke nochmals für den tollen Support

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 15, 2024

Je tiens à remercier Sarah, qui est très professionnelle et s'est rendu disponible et à répondu à tous mes besoins de modifications et personnalisation du menu de mon site. Un grand merci.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

Absolutely outstanding support! We had a problem with the mapping of the menu in the mobile area. However, this was our fault because the settings didn't fit and the communication to the theme had to be adapted in the CSS. Zack, boom, bang, contacted support and shortly afterwards everything was perfect. The app is highly recommended and makes it much easier to set up the menu structure. One of the best apps in the Shopify Store. Thank you very much for the pleasant cooperation.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Le service client est impeccable. Hyper réactifs et trouvent la solution rapidement. PARFAIT

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

excelent service

Store

Aten

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Very fast and correct support work, thanks Sarah a lot

Store

Solovey

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Great app, we are a multi million £ country clothing e-commerce business and this app doesnt everything we need and more. Great customer support as well.

Using app

Almost 3 years

Total reviews

8

Average rating

3.0

5 / 5 Share

March 5, 2024

Great app! This app makes building menu systems easy. It has multiple layout choices and personalisation options, and support is incredibly helpful.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Great support, great app!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2024

Support was absolutely fantastic helping me with a small alteration for the mobile menu and for help with configuring things to look exactly as I was hoping.

Using app

Almost 4 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Feb. 29, 2024

The customer service is excellent. I had an issue with the menu, and they resolved it very quickly. Highly rcm

Using app

4 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Oct. 21, 2025

This app seemed to offer a little more than the other mega menu options out there. I preferred the look of the mobile menu as well. Once downloading the app, I found it easy to use. After getting familiar with the app, i found myself needing some customization help and tbh I have had LOTS of questions. The team has been very helpful with their responses. I would prefer quicker responses but I understand they are in a different timezone so i just plan accordingly. I really appreciate their flexibility and willingness to help with all of my questions. Looking forward to publishing my new menu very soon! 10/21/2025 follow up: The team is still very responsive and always available to help when I need it. I recently updated my theme and there was a line break issue with one of my tabs on mobile. Sarah from the team was able to fix it the same day.

Using app

Over 1 year

Total reviews

6

Average rating

4.2