All reviews

Rating Breakdown

  • 5
    93% (948 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (932)
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4 / 5 Share

Feb. 18, 2020

A fantastic support and we are happy with the fast solution! We recommend the use of this app without a doubt.

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 17, 2020

Their service is fantastic. I don't understand how they build this app even FREE with best customer service. Highly recommend using this app for all shopify users.

Using app

8 days

Total reviews

14

Average rating

4.7

5 / 5 Share

Jan. 31, 2020

Thank you. Its amazing app. its very usefull and easy. I have a small problem with the adjustment but they solve this quickly. Thank you for your help Helen :)

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Amazing customer support! I recommend this app to anyone looking for a menu-plugin. It's free and it does what it says!

Using app

2 days

Total reviews

7

Average rating

5.0

4 / 5 Share

March 27, 2020

10/10. There is literally nothing better. The ease of help of the app and customer service are beyond. Because of this i will be buying one of their paid products. I would give it 5/5 if their watermark wasnt present.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 28, 2020

Great Customer Service!!! App is pretty easy to understand and build, the problem occurred when it was time to publish to my website. I explained to the Customer service rep and she had it all fixed the next day when i logged on. If you come across a snag, give them a chance to help before you give up. Very helpful and polite! UPDATE- EXTRA 5 STARS For continuing their amazing customer support weeks later with more questions and always fixing troubles that may come up.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Menu is very god and the Supoort is mega nice :D can only recommend. You will really be helped here, the support is very good.

Store

Figuna

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! 🤩 Happy to help! Emma

5 / 5 Share

Jan. 9, 2020

I recently was looking for an app to create a mega menu on my website and found quite a few options. Most of the apps I tried didn't work out very well or had poor usability. Then I tried Globo Mega Menu and now I will not be switching to anything else. I easily set up the menu and then encountered an issue with styling. I reached out for support and within 3 business days the issue was resolved. Great App! Great customer service! Highly recommend for your site!

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much! happy to help! Helen

5 / 5 Share

Dec. 23, 2019

I have been using Globo Mega Menu for over a year now as I have begun migrating several stores from an older platform to Shopify. This is simply the best, most configurable and easiest to setup menu app available. The menus are sharp looking, easy to work with and very powerful. This kind of menu interface is the gold standard for E-commerce platforms. The customer support that comes along with this app has been second to none. They've really gone out of their way, even doing custom CSS modifications for me to get the look exactly the way I wanted it. They're fast, polite and they take customer service seriously.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

I've used Globo for a couple of years with no problem. It was easy to set up and makes our website navigation much more user friendly and attractive. Recently, there was some type of problem with the menu that I didn't understand. I contacted Globo tech support and they jumped on it and solved the problem very quickly. This type of service and support is not only very necessary these days but much appreciated! Definitely five stars

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

Love what this app has allowed my site to do and look like. It is super easy to use, even for a novice! The support is also fantastic, i needed a minor aesthetic change made and they promptly fixed it for me. Highly recommend.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2019

Great app with easy setup and styling. Support team are amazing. Jumped on to a request we had for further customisation and fixed within a couple hours of contacting them. Great communication and very helpful staff. Highly recommend!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Easily the best menu app on the shopify store. Support is amazing, super quick to reply and quick customization. Very flexible and easy to use too.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

May 22, 2020

I was custom request to This team. This team broken my theme. And, Cannot be undone. Very terrible experience.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 25, 2019

This app, and the excellent team behind, are fantastic ! easy to use, perfect fit, run smoothly ! I need some answers, and the Globo team is just amazing. I chat with Emma, perfect service, quick and very professionnal ! You need a professionnal menu, a little or a big ? Don't spend your time to search another app, Globo Mega Menu is THE app-menu you need. And the interresting thing ? The free version is absolutely complete and work like a charm ! Thanks Globo team !

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2019

Love it and the technical service is super quick! Graphically the megamenu with tabs looks awesome. Have a look at www.testar.com.au

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Very quick to respond and really helpful. I asked for some changes to be made to my menu which they did straight away. Highly recommend.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

The customer service on this app is excellent! They have added features when we requested it, and are lovely to work with!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu. The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app. I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one. After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time. I am very very pleased with the customer support and fully recommend this app.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

Amazing app and great service by Emma. This app has so many features, I dont even think I will be able to use them all!!! The customization features are almost endless. One of the best apps on Shopify for sure!

Using app

About 10 hours

Total reviews

4

Average rating

5.0