All reviews

Rating Breakdown

  • 5
    93% (950 ratings)
  • 4
    3% (34 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (17 ratings)

Reviews with Text

  • 92% (933)
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5 / 5 Share

Sept. 6, 2019

I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu. The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app. I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one. After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time. I am very very pleased with the customer support and fully recommend this app.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

Amazing app and great service by Emma. This app has so many features, I dont even think I will be able to use them all!!! The customization features are almost endless. One of the best apps on Shopify for sure!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

I have use this app for my sites for year now, never have any issues. 5 star for the customer support, i had some minor issues when change to different a theme and they help me out right away,

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

The developers are the best! And the app works great. I had some frustration transferring my menu into the new shopify 2.0 version, but they were patient and kind as they helped me through the process of getting my old menu back. Definitely recommend (':

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Great app at a good price in comparison. Some features aren't quite as flexible as the others, but functionality is good and it looks smart out of the box. check it out on our site for memorial ashes jewellery www.annalise.co.uk You can see it in action on our website www.annalise.co.uk

Using app

3 months

Total reviews

46

Average rating

4.6

5 / 5 Share

July 10, 2019

These guys are the best! Their support is so quick and they were able to customize every single one of my requests. They are friendly, helpful, and most importantly the app is amazing! Our theme's menu was pretty ordinary and with the help of Globo Mega Menu I was able to have an amazing looking, easily customizable, functional menu.

Using app

About 1 year

Total reviews

12

Average rating

4.8

2 / 5 Share

July 1, 2019

Menu only working in mobile but not in desktop.Is there any setting to show menu in both mobile and desktop.Can you help me with this.

Using app

3 days

Total reviews

8

Average rating

3.8

5 / 5 Share

June 18, 2019

easy to use and great customer support. We had a page loading issue. They resolved straight away. Well priced too compared to other menu apps

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Had some issues with the install but support is responsive and helped us get on the right path. Thank you! Loving the menu so far. Update 8/30/2019 - They're still pretty awesome with following up on requests - quick too!

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2019

Very happy with how easy it was to install, and quick help provided when needed. Menu looks need and makes my huge menu more user friendly.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2019

Great mega-menu app. Good support once installed and FREE plan is perfect. Would recommend this to anyone

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 28, 2019

WOW! This app really is amazing! For years, we have had a very basic menu and we realised that, with a lot of products, customers were finding it very difficult to find the product they wanted. This app has solved that! In a few hours, we have been able to create a brilliant mega menu that catergorises all our products perfectly, and actually helps us to manage our store better also. Even more importantly, the app support is amazing! There were certain bespoke changes we were not able to make but the team at Globo assisted us immediately and we now have specific design changes that fit our store perfectly. The best thing about this app is the ability to add products in the menu, so you can show off your best sellers in the menu! I can't say enough good things about this app, our customers love it already! For anyone who wants to see a working example from a very happy customer - feel free to visit www.makememento.com. Huge thanks to Emma and the team at Globo! Make Memento - makememento.com

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 7, 2019

Very good app indeed! The menu is very flexible and allows you to do many different kind of menus. The support is incredible and has tremendously helped me to launch my menu when I needed and I had issues. I can't recommend this enough!

Using app

12 days

Total reviews

16

Average rating

4.6

Developer Reply

Thank you for your review. We are so happy to hear that. Good luck with sale on your store.

5 / 5 Share

March 17, 2022

We are more than satisfied with this app! Very intuitive and adaptations can be realized very easily! We have found all the functions we hoped for from a menu app. The customer service is especially outstanding! A huge thank you to Helen, who was always available for questions and helped us quickly with all possible adjustments. Absolutely perfect!

Using app

About 3 years

Total reviews

10

Average rating

4.5

Developer Reply

Thank you so much for your review. I will share your feedback to Helen. She will be so happy to hear.

5 / 5 Share

Feb. 17, 2019

This is quite possibly the best mega menu app on the market right now. I tried several other and then settled on this one for its clean user interface and easy administration.

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 12, 2019

I installed this app to sample what was actually included in the "free" program only to find out that it was less then expected but the real problem is that there are definitely remnants of code remaining in my theme that are outside my skill set to remove. I tried re-installing the app but I was unable to do that as well.

Using app

3 minutes

Total reviews

10

Average rating

2.0

5 / 5 Share

Jan. 29, 2019

Very easy to use. Support team helped us many times for the customization.They were quick in responding.

Using app

9 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Jan. 16, 2019

I used this app to add a nice submenu to my theme, it worked so well and the customer service is excellent!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Still in the trial period but I have to say that the support provided for minor modifications has been excellent. Helen helped me get some small issues ironed out in no time. As for the app, early days, but it allows me a lot of flexibility on how I want to set up the menu on my store! Thanks!

Using app

11 days

Total reviews

5

Average rating

5.0

3 / 5 Share

Jan. 5, 2019

Looks great and easy to use, but after you set it all up there are glitches. On a Desktop view, you cannot click on the checkout cart on your website. I contacted tech support, but there was no response to fix this issue. We installed it since we had so many complaints from our customers and who knows how many people on a desktop could not check out their purchase, so they left our site.

Using app

2 months

Total reviews

5

Average rating

3.4