All reviews

Rating Breakdown

  • 5
    91% (1,218 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 92% (1,189)
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5 / 5 Share

April 7, 2026

Really helpful team with quick responses!

Store

Muddora

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Helen provided amazing support. We had a small feedback and it has been completed very fast.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2026

This is really useful and Helen is very kind and patient :)

Store

NBSKIN

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

"I had a fantastic experience with the Globo Mega Menu App, thanks to Helen. She provided exceptional support, answering all my questions promptly and helping me set up the menu exactly how I wanted. It’s rare to find such dedicated and patient customer service. The app itself works perfectly and looks great on my store. 5 stars!"

Store

Shefs

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great app, you can really build whatever you want. Special thanks to Annie for the guidance

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Annie was great at assisting me with my inquiries it was a great experience!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Excellent product and customer service!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

This app has worked great for me and support was very helpful with adjusting the appearance for me. The theme I'm using for my store technically has "Mega Menus", but I was always disappointed with the appearance. I was able to use Globo to make my menu exactly as I had envisioned and I feel like it really elevates my website! Their support was very friendly and quick to help as well. I sent an email with multiple bulleted questions and they got back to me quickly answering everything and quickly made the updates I needed. I will definitely keep using this app!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2026

Customer support was great with the couple of customizations we needed done. Quick to reply with minimal back and forth. Our customers are loving the new navigation which has helped product discovery and increased sales.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Great navigation app for mega menus - Support is very helpful, thank you Helen for your assistance and patience. Would recommend 10/10.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

Superb customer service especially to Helen. Even on free plan they provide assistance whenever you need it. Recommending this app!!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2026

Excellent support & help by HELEN .Good App

Using app

1 day

Total reviews

27

Average rating

5.0

5 / 5 Share

April 5, 2026

Now that I'm used to navigating this app it's great my customers spend much more time on my page the bounce rate is dropped a lot I enjoy it my customers enjoy it thank you for your help you're a great deal of help I appreciate it happy designing

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2026

Great app! Will probably keep it rolling

Store

Gearhub

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2026

ottimo servizio e menu molto bello e facile da utilizzare, consiglio app da installare nel proprio negozio

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2026

Super easy interface and great support - recommend

Store

mEYEspa

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

March 26, 2026

Just start using the app. Had some minor issues, but Steven from there support fixed it for me within a few minuts

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

March 26, 2026

Helen was fantastic in fixing an issue for us quickly and smoothly. I don't think the app itself is amazing, but the support is.

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 26, 2026

Helen did a fantastic job helping me with my menu, give her a raise!

Using app

About 1 month

Total reviews

2

Average rating

5.0