All reviews

Rating Breakdown

  • 5
    92% (1,036 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 92% (1,013)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

Excellent support and a great app overall. The Globo team was incredibly responsive and professional, and they didn’t stop until the issue was fully resolved on the live site (not just the editor). Special thanks to Annie and the dev team for their patience and clear communication. Highly recommend this app if you want both functionality and real support behind it. — Aseel North

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

The globo menu works great. I walked into a problem i could not fix myself. Sarah from Globo helpt me out great with my issue!

Store

AMS

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great customer support - Helen assisted us.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Very simple to use app, and help team were very supportive. Helen really helped me sort what i needed!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Good support! Helen was very helpful. Works really well.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great app and outstanding support! This app does an excellent job managing the menu of our Shopify store. It’s intuitive, flexible, and allows us to customize the navigation exactly the way we need, improving both usability and the overall customer experience. On top of that, the support team is truly outstanding: fast, professional, and always willing to go the extra mile to help. Any time we had a question or needed a small adjustment, they responded quickly and solved it efficiently. Highly recommended if you’re looking for a reliable menu management app with top-tier customer support!

Store

BLOOME

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Globo Mega Menu has completely upgraded our site navigation. The layout is clean, visually appealing, and very easy for customers to browse. Support is excellent — our issue was resolved quickly with a proper fix. Great app and great team!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Great customer support. They handled our site issues quickly and professionally. Had a great experience using the app so far!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Outstanding Mega Menu and Exceptional Customer Support! I recently started using Globe's Mega Menu, and I have to say, it's been an excellent experience! The menu is user-friendly, intuitive, and offers a clean, organized layout. It has really enhanced the overall navigation on our website. What stood out the most, however, was their amazing customer support. Helen, in particular, was incredibly supportive and responded promptly to all my questions. She was not only quick to help but also super patient, ensuring I had everything I needed. Her assistance made the entire process seamless, and I really appreciated her dedication. I highly recommend Globe's Mega Menu to anyone looking to improve their website's navigation with a reliable and easy-to-use solution. Plus, their customer service especially Helen makes the experience even better!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Best menu app in Shopify, they helped me perfect!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great app with excellent support! The mega menu works smoothly and is very flexible. It helped me organize my store navigation much better and saved me a lot of time. I also want to give special thanks to Helen from the support team. She helped me solve my issue quickly and professionally. The response was fast and very clear, and I really appreciate her help. Highly recommend this app, especially with such great customer support!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great app, and the customer service is excellent. Helen has been a tremendous help to me.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

We’ve received tremendous help in fixing and fine-tuning the app to make it work flawlessly. We couldn’t be happier with the support we’ve been given. A big thank to Helen and the entire team for their outstanding help and dedication.

Store

Shirty

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Helen was a HUGE help integrating custom CSS so that we can have the menu just the way we want it.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Superfast support - Annie, solved an icon issue in just minutes

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

After-sales service representative Helen provided assistance very promptly.

Store

YAMAN

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 26, 2025

Helen很耐心地帮我解决了问题!!

Using app

6 days

Total reviews

1

Average rating

5.0