All reviews

Rating Breakdown

  • 5
    91% (1,218 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 92% (1,189)
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5 / 5 Share

March 18, 2026

Annie was amazing, extremely helpful and very prompt with responses.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Using Mega Menu for 4+ years now, and worked perfectly so far. Great support as well, especially Helen.

Store

HOBA.RS

Using app

Almost 5 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 18, 2026

I’ve had a really good experience using this app. The mega menu setup is smooth and flexible, and it makes organizing navigation much easier, especially when you have a large catalog. The drag-and-drop builder is straightforward, so you don’t need to rely on code to get a professional-looking menu. What stood out the most for me is the support. I usually connect with Helen, and she’s always quick to respond, patient, and actually understands the issue without back-and-forth confusion. That makes a big difference when you’re working on a live store. Overall, the app does exactly what it promises and helps improve both navigation and user experience. Definitely recommended if you want a clean and customizable menu without complications.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

This navigation bar app is very convenient and practical; it's one of my favorite plugins. The customer service is also excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

The best customer service ever, always help me straight away. My menu converts so much better now I have Globo Mega Menu. Massive help. Highly recommend. Thanks Helen & the team for your amazing service

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Super application. Service client réactif. La version gratuite est déjà super complète et permets une personnalisation formidable du mega menu ! Bravo et merci

Using app

12 days

Total reviews

7

Average rating

4.4

4 / 5 Share

March 16, 2026

Great app to implement a complex menu structure. It was a little bit searching in the beginning but when you understand how it all works it's easy to create your menu. I got in contact with the customer support after some problems related to the Shopify update but these were quickly solved by Sarah Nguyen and provided me good follow up. Thanks!

Store

RYMBU

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 15, 2026

Helen has helped me so much today with my initial set up and customization. So appreciated, on a Sunday night no less!

Using app

27 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 13, 2026

Helen provided outstanding support for my mega menu issue. She was quick to respond, clearly explained the solution, and made sure everything worked perfectly on my test theme before I applied it to my live store. Her attention to detail and patience made the whole process stress-free. Thanks to her, my navigation now works exactly as I wanted! Highly recommend Globo Mega Menu — and if you get help from Helen, you’re in great hands!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2026

I had help from Helen and she did exactly what I needed and it was done at a reasonable amount of time. She didnt ask many questions either and it came out perfect

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Issue was with Spotify not the actual app but Steve still managed to assist and fix quickly for me. Thanks again.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

great support. thx a lot

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

18 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

I am absolutely loving this app! It has allowed me to create such beautiful mega menus for my store. The best part is that it requires absolutely no coding skills, making it super easy and approachable for beginners. On top of that, their customer support is incredibly fast and friendly. Today, I ran into an issue that I just couldn't fix on my own. I reached out to the support team, and Helen stepped in and resolved the problem amazingly fast with so much kindness! Thanks to Helen, my issue was fixed in no time. I truly felt like I was being taken care of with such meticulous attention to detail. Her exceptional support gives me complete confidence to keep trusting and using this app for my business, knowing they have my back if anything goes wrong. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I love it! Thankyou for your fast support Annie

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Always very quick to respond and help out if i have a question or a concern.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

we've been using globo for awhile now and have very rarely had issues so it's been great for the most part. We did have a small problem that was a shopify issue and Steven helped super quickly <3

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

GLOBO Mega Menu is a great app, and I have experienced excellent, speedy help implementing it in a new theme. I highly recommend!!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2026

Excellent menu. Ran into a minor issue which wasn’t actually due to the app at all, it was to do with a Shopify bug, but Helen was able to help with the issue on their server side. 10/10 recommend this app

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

3 days

Total reviews

1

Average rating

5.0