GOAFFPRO ‑ Affiliate Marketing
Goaffpro: Affiliate and Influencer marketing for your store
Rating
4.8
feedback
1,860
chart
#1,329
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
16%
-
Less than a year
51%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and effectiveness of the support team in resolving issues and providing assistance. The app is commended for its ease of use, customization options, and comprehensive features for managing affiliate marketing programs. Users also appreciated the affordability and value offered by the app compared to other similar options. However, there were a few negative reviews mentioning difficulties with app navigation, slow response times from customer support, and unresolved issues related to affiliate links and commissions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 3, 2024
I have been using this app for a while now and have to say it is really easy to use and my affiliates also seem to have no problem. Having just updated my website to a new Theme, I have to say that the customer service was outstanding, they helped me to transfer over with the only hiccups caused by me! Thank you
Oct. 2, 2024
We are using this app since the last 1.5 months and it's awesome to work with. Pretty straightforward UX and UI with everything right there to view and operate. Support is very helpful and the integration with Paypal and banks for payouts is very streamlined. Our collaborators are very happy in using the platform and the custom signup page with our branding makes it very trustworthy for affliates to signup. The fees are very transparent and the setup is very easy. I recommend this app versus other apps that nickel and dime you for every little thing.
Sept. 30, 2024
By far the worst customer service I've encountered in the Shopify ecosystem. They consistently fail to answer any questions, forcing you to figure everything out on your own. Their support is not just unhelpful but downright dismissive, with a shallow, careless attitude that makes it clear they don't value their customers at all.
Are you real ?? I checked our email support system and we have exactly 2 questions from you. One on 12th Sep and another on 30th September. Both the queries were answered promptly with helpful guides. Screenshots are attached for readers https://creatives.goaffpro.com/7/rbhezzmy-screenshot-2024-10-01-at-91646-pm.png https://creatives.goaffpro.com/7/fceqefzp-screenshot-2024-10-01-at-91558-pm.png To summarize, you are on a FREE plan, not paying for the app, get your queries answered promptly, and still leave a bad review. This is mind boggling. Anyways, we wish you good luck and hope you excel in all your endeavors.
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