GOAFFPRO ‑ Affiliate Marketing
Goaffpro: Affiliate and Influencer marketing for your store
Rating
4.8
feedback
1,854
chart
#1,284
All reviews
Rating Breakdown
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June 3, 2022
This app is absolutely amazing, and the customer service is on point. Thank you for helping me with the set of on my backend. You guys rock! :)
June 3, 2022
WARNING!! This app will cause you a headache. The app registers and allocates previous and non-affiliate sales to affilliates before they have even signed up! Then it is your problem to get in touch with the affiliate to inform them about this issue and to tell them that the sale was not made by their referral links and that it instead a cookie related issue from the app. Customer service answered very fast, but not really an enjoyable experience I'd say. Clear instructions on cookies and other tech related warnings should be mentioned up front!
Hi Aleandro As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution. By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too. I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done. We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone. So we have built some capabilities in the app The system also gives you the ability to clear the browser cookies via noref links like https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies and/or you can easily manage the sales via the Sales page. Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab) The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system Hope this misunderstanding does not sour our long term relationship. Thanks and Regards Anuj Tenani CTO @ Goaffpro
June 3, 2022
Goaffpro has made it very easy for us to onboard affiliates on our platform. The tracking software that they provide is really professional. Plus their support is very prompt.
June 2, 2022
Simple easy-to-use interface and well thought-through. Best of all it's free for as long as you want to try which helps you gauge the product.
June 2, 2022
Incredible customer service, they are very responsive and very helpful! I love how much of the app can be customized to fit our needs.
June 1, 2022
Dommage que le langage français ne soit pas disponible si non tres bien que du ++++++++++++++++++++
May 31, 2022
I love this app and so do our influencers! We've been looking for a place where our influencers can view their sales to keep track of and incentivize commissions and this app is it! We can even make payouts through this app - so many options. Also, GoAffPro has the BEST customer support!
May 31, 2022
Well done! Amazing idea and amazing developers work. Looks like support working 24/7 and it's very handy because you can resolve your problems very fast!
May 28, 2022
Just started using this app, and it has been great. I had a few issues, and the support was very responsive and helpful! Shopify unfortunately is still reporting orders that have been edited without the edit taken into account, so the commission for an affiliate was showing as double. Support helped make this amount correct very quickly for me. Thank you!
May 26, 2022
Such an amazing app... Finally got a good working affiliate program for my new brand. Free plan options or unlimited and the app is working amazing. Thank you for bringing such an amazing app to the market! 5 big stars from me and my team :)
May 24, 2022
Love this app! they are very responsive and helpful when we needed help to fix glitches or walk me through how to set up the app to do what we needed it to do. Thanks! Highly recommended
May 20, 2022
great support, recommend the app :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
May 19, 2022
So far so good. Really impressed with all the functionality and customer service. Not to mention it is free!
May 19, 2022
OK, but i can't figure out how to pay the affiliate, set up seems to work well, so lets see what happens.
Hi Thanks for the review, With regards to payouts, Broadly speaking, You have four options to pay the affiliate You can either pay the affiliate yourselves (i.e. outside the app), and then mark the payment as completed (Mark Paid button) in the Payouts Page OR You can integrate PayPal Payouts (Settings -> Integrations tab) and then pay them in BULK from the PayPal Payouts page in the app. This method adds an extra 25cents per-transaction fee. (from PayPal) - https://developer.paypal.com/docs/payouts/reference/fees/. With paypal payouts, it takes literally 2 minutes to do the payouts. You just have to click on Review and Confirm button on that page. OR Same as above, you can integrate TipAlti Payouts (Settings -> Integrations tab) and then pay them in BULK via Bank Transfer, Check, Venmo etc. OR You can enable "Store discount coupon" in Settings -> Payments tab with "Allow self payment" to allow your affiliates to pay the amount themselves from within their dashboard as discount coupons for your store Hope this helps. Let us know if you have any questions. Thanks and regards Anuj Tenani CTO @ Goaffpro
May 18, 2022
Very pleased with this app. Has made our interactions with Affiliates so much easier! Support has been incredibly responsive! Thanks to the GoAff Team!
May 18, 2022
This app is great for affiliate marketing and customer service is amazing! We would recommend it to any company.
May 16, 2022
Like it, recommend it, use it :) The support is there and very helpful. 5* I have installed it while ago, but did not use, so now using it and looking forward to receive the results asap with the growth of my sales.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
May 12, 2022
This is a great app. Does exactly what I was after, and when I had an issue the support team was very quick to sort it out for me. Highly recommend.
May 9, 2022
Love it. I work with more than 10 affiliates and it's super easy/user friendly. Support very reactive as well !
May 7, 2022
Fantastic capabilities. And customer service is Stellar. Highly communicative and helpful. Strongly recommended!