All reviews

Rating Breakdown

  • 5
    98% (3,229 ratings)
  • 4
    1% (44 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (14 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 14, 2024

the SUPPORT that this app provide is excellent! Even on the Free version, tech support always went above & beyond to help.We noticed a reduction in load times, which has really helped with customer engagement, and our SEO rankings started to improve within a few weeks of use.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 11, 2024

Have a good support and awesome team, reply fast and can manage in the app informations

Using app

About 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Nov. 13, 2024

So far, I have enjoyed that app. I have had it for a few weeks now and wish I knew what the other parts do. The SEO Audit is the only thing, and I had to find the short cut of fixing errors on my own. I am an older person and do not know the ins and outs. The reason it got 4 stars is because the customer service is nice, they do not offer any additional help than you ask for.

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 11, 2024

The customer service engagement is excellent and so much user friendly for even the beginner. One of the best SEO & Speed Optimizer app I can say.

Using app

About 11 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2024

support service is very helpful

Using app

14 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 1, 2024

Maravilloso, recien comienzo y ya mejora mucho mi SEO. Buena atención en el chat.

Using app

About 1 month

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 22, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2024

Using app

7 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 2, 2024

Excellent service and they have hands on approach to helping you boost your website. The support is very good and attentive to your needs

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you

4 / 5 Share

Aug. 28, 2024

Great App, and helpful support team

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 20, 2024

good

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 15, 2024

nice service

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 1, 2024

I am new to using the app but I like it so far

Using app

2 days

Total reviews

10

Average rating

4.8

4 / 5 Share

June 21, 2024

Till now having very good experience.

Store

REZAN

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 2, 2024

I've been using the Tapita SEO & Speed Optimizer app for a while now and overall, I'm very impressed with its performance. The app has significantly improved the SEO and speed of my Shopify store, making it more efficient and user-friendly. The features are robust and intuitive, and I've noticed a marked improvement in my store's loading times and search engine rankings. However, there are a couple of areas that could use some improvement. The technical support team is not available on weekends, which can be a bit inconvenient if you run into issues during that time. Additionally, there have been several occasions when the chat feature was not working, making it difficult to get immediate assistance. Despite these minor setbacks, the app performs exceptionally well and has been a great asset to my online store. I highly recommend Tapita SEO & Speed Optimizer to anyone looking to enhance their store's performance. A solid 4-star app with room for improvement in customer support!

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, I am Katy from Tapita. Thank you for using our app and giving us feedback. I would like to reach out to you to clear up any misunderstandings we might have. Could you please schedule a call with our Tech & SEO expert this week to see how else we can support you with your store, in addition to the default features provided by our tool? We do provide support over the weekends, and we run live chat 24/7. With live chat, we can help solve most of your problems, except for the "meta too long" errors that we asked you to wait to Monday because this task need coding skills and will be performed by our Tech team, which have two reasons: 1. Your theme code automatically adds the store name to the end of the meta description. This is a theme behavior and can only be changed by modifying the theme code logic. We requested time to have our Tech team help you change it. Since this involves changes to the theme code, we need to be careful and spend time checking/testing to ensure our changes work correctly. 2. Your meta description is generated by the Shopify-ChatGPT plugin and exceeds the suggested length for meta descriptions. Since we don't have control over this plugin, we sincerely ask you to contact Shopify or the app directly to see if they can set a limit on the generated meta length. Additionally, tasks such as configuring your Google Search Console access and verifying domains can only be done from your side for security reasons. We hope you understand that we can only provide guidance for these tasks, which we have already done. Once again, we hope you can reply and schedule a call to clear up any misunderstandings. Best regards, Katy

4 / 5 Share

April 3, 2024

La App es muy útil, a mí me la recomendó un profesional del SEO. El servicio de asistencia en línea incluso con el plan gratuito es lo más.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 8, 2024

Great response time and great service. my problem was fixed within 10 minutes

Using app

5 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 7, 2024

The free plan is very nice to increase website speed but if you need more functions you need to pay. Very helpful customer service

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 6, 2024

تجربة جيدة اتنمى زيادة في عدد الزيارات والمبيعات في المتجر الخاص بي

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 9, 2024

I installed this app hoping to find a solution to some SEO errors and improve my SEO score and search results. There are many apps on the market so I chose Tapita due to the high ratings and features, and I was not disappointed. Within minutes I was able to make a number of improvements, and then I asked for help using the Chat and got an immediate response. The support person (Liam) offered to take care of all of my critical errors, which he did in around 15 minutes. He then answered some more of my questions around improving Google search results, super helpful. I'm very impressed with the performance of this app and the support behind it, highly recommended!! ** Update. I've lowered my rating due to this app repeatedly asking for increased privileges without any notification as to why. If you don't accept it, then you can't use the app. So I've cancelled my subscription and deleted the app.

Using app

14 days

Total reviews

1

Average rating

5.0