All reviews

Rating Breakdown

  • 5
    97% (2,084 ratings)
  • 4
    2% (38 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 97% (2,091)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

very helpful team and great service

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Must say The customer service is beyond exceptional, Liam and Anna were top tier on point and rapid with getting you in the right department if needed. Post Customer service also above expectations. Highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Ótimo suporte!!!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Highly recommend Tapita. Fantastic customer support. Great App. Easy to use. Great Value. I will be a customer for life.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Very helpful and professional! Would have taken me hours to figure out on my own and they were done fixing my errors in minutes!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Very helpful and planned the next appointment for mre help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Would definitely recommend! The support team is very friendly and patient with their customers. They have helped me tremendously with my website's performance and many other crucial development tasks. This is my go-to app!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Ik ben nu 2x echt super goed geholpen. Laatste keer door Krystal. Meteen reactie en alles wordt voor je opgelost. Soms moet je zelf iets aanpassen/verbeteren maar dan krijg je daar een overzichtelijk stappenplan voor. Verder zijn ze enorm vriendelijk en denken ze met je mee. Na de chat krijg je deze ook nog gemaild. Echt super service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

gret costumer expirience

Store

ZYN

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 20, 2025

Fantastic service and online chat feature helped me optimise my website SEO.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I recently reached out to Liam regarding the speed of my website, and I couldn't be more pleased with the assistance he provided. He offered great insight into my concerns and provided helpful screenshots to help me understand my sites performance. Liam also identified that my website was missing alt text for images, and he offered to help fix this issue as well. His quick resolution to my concerns was impressive, and I truly appreciate his willingness to assist.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

J'ai fais appel au support pour la première fois, je tiens à souligner l'efficacité et la facilité du dialogue de la personne qui s'est occupé de moi, Lani a pris la main à distance est a résolu quelques uns de mes petits problèmes, pour le reste du travail j'attends leurs retours sous 24h, j'ai hâte d'observer les solutions apportées. Merci beaucoup, je n'hésiterais pas a refaire appel à eux !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

I installed Tapita 2 weeks ago and if you want your SEO ranking to go to the top this is the Shopify app to use. I fixed a portion using the app and their tech department jumped in and fixed my requested fix plus some. My SEO score went from 80 to 97 in 10 days.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Very effective app for technical SEO cleanup. The support team is fast, knowledgeable and helped me correct critical H1 and indexing issues without affecting my branding. Professional approach and real improvements. Recommended.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Liam was great with customer service and help me fix issues that I was having trouble figuring out on my own.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

There have been so many changes over the past few months with AI and google, I can't keep up with all this new technology. I had so many errors on my website over 1000! I downloaded Tapita and added it to my store. I clicked on support and Anna took control and walked me through when needed and fixed my errors for me. Amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Experiência muito boa até o momento, o atendimento no chat é bem atencioso e buscam realmente ajudar.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Just used it for the first time, so far seems to be helping improve my SEO. Would recommend for ease of use and quick results!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

I am very satisfied with your system. I tried 6-7 similar programs before, but none of them were as transparent and user-friendly as this one.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Excellent customer service. Helped and even educated me, coached me, and provided feedback to me. Very thankful for them.

Using app

11 days

Total reviews

1

Average rating

5.0