All reviews

Rating Breakdown

  • 5
    97% (2,086 ratings)
  • 4
    2% (38 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 97% (2,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2025

I received excellent and fast service, which was incredibly helpful. The support was efficient, professional, and made a real difference in solving my issue quickly. I truly appreciate the high level of assistance.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Excellent work and professionalism. They have helped me fix my errors on my page without hassle. I definitely recommend this app for your store!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2025

great support!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2025

The Customer Service at Tapita have been extremely helpful. I am not tech savvy at all and their support has been amazing & so professional. I look forward to their continued support and guidance. I would highly recommend this company to all.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Amazing App and Customer service... :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

This is a great support service , the team are very quick to respond and always explain things simply and help to problem solve so well it reduces user stress significantly. Liam has helped me on several occasions but so have others. Thank you team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2025

I'm new to this app but i've already had a great experience the customer support is next level liam was a amazing best ever highly recommend.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

Amazing customer support. Liam helped me with my seo issues pretty quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I had an excellent experience with Tapita SEO Optimizer & Speed. Liam was incredibly helpful and professional, quickly addressing all my critical errors. His attention to detail and on-point solutions made the process smooth and stress-free. Thanks to his expertise, my website's SEO and speed have significantly improved. Highly recommend Tapita and Liam's fantastic support!

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

March 19, 2025

Liam at Tapita is exceptional. He took care of my issues quickly, and I'm excited to test out the improved SEO. Thanks a lot Liam!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

The staff is so helpful and responsive. They literally took charge of my issues, took them off my hands and fixed them. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

good app

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2025

excelent contact support. Your team is great

Using app

20 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2025

Fantastic app, I am always hesitant about giving companies access to my shopify store but tapita really know their stuff! I am useless when it comes to SEO so I am very happy to have them on my side, the customer service is extremely helpful and kind and I am looking forward to working with them to improve my store!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Tapita Support is the ultimate all-in-one solution in the realm of technical SEO, seamlessly blending intelligent diagnostics and repair capabilities. It tackles even the most stubborn challenges—duplicate content, intricate structured data errors, and elusive page rendering issues—with surgical precision, offering one-click fixes akin to having a seasoned engineer on standby. What truly sets it apart is its human-centric approach: the support team breaks down the cold barrier of human-machine interaction with exceptional expertise and patience. Whether resolving urgent late-night crawling anomalies or meticulously guiding global canonical tag configurations, they provide round-the-clock assistance, translating complex technical jargon into clear, actionable steps. Beyond reactive solutions, the platform proactively alerts users to potential risks, delivering tailored defense strategies ahead of Google algorithm updates—a game-changer that shifts workflows from firefighting to strategic foresight. For technical SEO professionals prioritizing efficiency and reliability, Tapita transcends mere tool status, emerging as a trusted guardian of digital assets.

Store

BOHAI

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Amazing customer support! I had literally opened the app in my Shopify admin after going live and started to look around when I got a message pop-up from the support team asking me if I wanted to fix my SEO errors! To my surprise, Liam was on the chat and ready to help with a huge amount of critical errors that were picked up after the first scan. He guided me through the steps needed and set up a bulk update template for me to fix missing meta descriptions as well as missing H1 headers. We went from around 40+ critical errors down to zero in no time. Liam also guided me on where to fix SEO manually in the app, which really helped me find my way around. All that with only having a free account, I am blown away by the level of service! Thanks, Liam and Tapita Team, awesome app and awesome customer service!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2025

Very helpful with SEO audit and fixing critical errors as well suggesting other features to help with website .

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

It has the functions i was looking for, an easy working speeder with one click and with no bugs, the app goes free and has a good support response, you cant ask for much more.

Store

VicHome

Using app

6 months

Total reviews

5

Average rating

4.2