Tapita AI SEO Optimizer, Speed
Shopify SEO & Page Speed Optimizer | Tapita
Rating
4.9
feedback
2,152
chart
#55
All reviews
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March 14, 2025
AMZING APP! THE BEST FOR SEO. THEY ARE super efficient and professionals helping you from the very beggining.
March 12, 2025
Great service is here. Support is awesome. the guy deal me having great knowledge and talk nicely and do my services with great patience.
March 12, 2025
Downloaded the app and literally saw an increase in SEO traffic right away for the other store I use this app for, so of course, had to pay to get it for Luxxhaven! Cant wait to start seeing results. Again, reached out for support and got help right away! This is a MUST HAVE!! Liam was ready, willing and able. Thank you!
March 12, 2025
I received extremely fast and friendly support with all of my SEO issues, even before purchasing the paid plan. This is the best SEO app and team out there! I will purchase immediately.
March 11, 2025
I just switched to Tapita and Lani from Customer Service has been greatly helpful to resolve the issues and waiting to hear from them soon for the remaining pending issues!
March 11, 2025
100% Amazing Support - above and beyond to help get everything going. So many great features on the app, we are singed up and delighted with all so far.
March 12, 2025
I initially had some issues with the Tapita app, particularly with the Google Search Console connection and concerns about page speed. However, after reinstalling the app and working with their support team, they were responsive and willing to investigate the issue. The support team, especially Katy, was helpful and offered a one-month free upgrade to the Advanced plan to ensure no double charge. Their willingness to collaborate and manually upgrade my subscription without extra cost was appreciated. I will continue using the app and will update my review after a month based on my experience. So far, their customer service has been proactive, and I appreciate their effort to resolve the issues.
Dear, Thank you for taking the time to share your feedback. We’d like to clarify a few points regarding your concerns: ==> Google PageSpeed vs. Real User Performance We understand your concerns about site speed. However, as Shopify and Google have officially stated, Google PageSpeed scores do not reflect real user experience. Instead, what truly matters is Real User Performance (RUM), which we checked for your store and found to be in good standing (all green). Unfortunately, we didn’t have the opportunity to investigate further, as you requested an immediate refund then uninstall our app, before we could perform a thorough check. In the history, almost every month you install and uninstall our app, ever since last year april. So It's hard to say exactly why your Google page speed score drop if you install and uninstall a lot of apps, just like ours. We would like to check further for you if you allow, please contact us. ===> Refund Process We do support refunds and promptly initiated the process once requested. However, our legal team needed to review your case to determine its eligibility. After our agent submitted the request, the legal team responded within 3–4 hours confirming that the refund would be issued. We appreciate your patience and understanding that these processes require proper verification. ==> Billing Status & Refund Eligibility We also noticed that no payment was made before your request. Refunds can only be processed for completed transactions, which is why our support team could not proceed with an immediate refund via chat. The necessary checks on both payment status and eligibility were required before we could proceed. Google Search Console Connection Issue We acknowledge your report regarding the Google Search Console (GSC) connection issue. However, we were not given time to investigate before your refund request and app uninstallation. If you'd be open to reconnecting your store, we’d be happy to assist further. We truly appreciate your feedback and would love the opportunity to resolve these concerns. Please feel free to reach out to our support team, and we’ll do our best to assist you. Best regards,
March 9, 2025
Tapita has been super helpful for our website. Being able to scan for issues while we built the site and after launching was great. The image optimization is also great, even the free version. And their support is very quick and helpful. They were able to resolve my critical issues and a few "needs improvement" issues is just a few minutes.
March 7, 2025
WOW !! WOW !! and WOW!!!! I am BLOWN AWAY at Tapita's Support! I literally thought to myself , " This is Too Good to be True" and "What's the Catch" - If every where had a Support Team like Tapita the World would be one big Happy Place! Remi was super fast , professionally , friendly and fixed my SEO Errors in no time ! Thank you REMI -
March 5, 2025
Liam was very fast and proactive with my SEO issues, fixing the errors and advising me swiftly and timely. He was very professional and explained what needed to be escalated to a higher team to be fixed. I highly recommend this SEO tool, money well spent.
March 5, 2025
Patient et attentif a ma demande il m'a aidé à faire mes premier pas sur Tapita
March 4, 2025
I had a great experience with Tapita SEO! Their team was super quick to respond and very professional when helping me with an SEO audit for my store. I was impressed by their efficiency. Overall, I would recommend Tapita SEO for anyone looking for SEO services.
March 4, 2025
Incredible service from Liam, he was super helpful as I don't have any experience with Seo or Speed. He did it all for me and super fast. Really appreciated the help. Highly recommend Tapita. Thank you again Liam.
March 4, 2025
We use Tapita to update our SEO Optimizer & Speed, which needed serious improvement. Thanks to Liam, we received the best customer support ever! He guided us through fixing critical theme code issues, and I truly enjoyed learning from him—he’s an excellent teacher. I highly recommend Tapita for anyone needing SEO and speed enhancements. This app is the best, and Liam’s support was outstanding! Thank you, Liam, for helping me improve our website!
March 4, 2025
Very quick response time. Very helpful as I'm not a very tech-savvy person, but the support I received has been really good. Remy has been on point. Within a few minutes, most of my website's critical issues have been sorted. Highly recommend this app as the support team are also very good.
March 4, 2025
I had the pleasure of speaking with Remy about fixing my SEO concerns. Remy was very easy to deal with, and did not mind me asking questions. My issues were resolved very quickly. I would highly recommend downloading this app if having trouble with SEO's. Thank you Remy- you made this process super easy!
March 3, 2025
I’ve been using Tapita SEO for my Shopify store, and I must say the support team is outstanding! Every time I had a question or needed help with optimizing my site, they responded quickly and professionally. Highly Recommended!