All reviews

Rating Breakdown

  • 5
    91% (2,173 ratings)
  • 4
    2% (39 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 97% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2025

Excellent app and support! I have the free version yet the support staff spent a few hours today assisting me with issues that didn't even pertain to their app. If you are new and lack experience with this stuff this is definitely the team you want behind you!!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

i have only installed the app today, but got great service so far installing everything, much better than many other apps I've tried before. Looking forward to have all the SEO's fixed.

Using app

About 2 hours

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 30, 2025

The customer service staff were very professional and patient in handling the issues and providing assistance during the usage process.

Using app

28 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 29, 2025

Liam was VERY helpful highly recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

amazing service and quick response! Best SEO Tool out there.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 28, 2025

the team very helpful and the app fix my SEO needs

Store

EOVEA

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

After trying out soooo many SEO apps I landed on Tapita. Omg what a game changer! All the crap and time waste with the others' when Tapita was the IT app along. Liam was fantastic. He offered his assistance to bette the SEO on my store, I didn't even have to ask. He kept checking in and he was extremely polite and EXTREMELY helpful. This app is IT! Don't waste your time with the others'. Save yourself the headache and hassle. I am sure glad I did.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

I have only had it installed for one day, but immediately started receiving support- on the free plan trial! Thank you for your help, it is nice to be able to talk to someone and see results before deciding to invest money in an app.

Using app

About 3 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 27, 2025

I had a problem with a few things in my store and Krystal from Tapita quickly sorted them all out for me. Amazingly fast support. Very Impressed. Thank you Krystal

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

A very helpful support team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Great team. It’s been a pleasure working with them—intelligent team.

Using app

About 2 months

Total reviews

16

Average rating

2.3

Developer Reply

Hi Vahan, Thank you for the candid feedback, and we’re truly sorry for the stress this caused during a critical moment. There may have been a misunderstanding in communication. While Tapita officially operates Mon–Fri, when urgent issues happen on weekends we do escalate to our tech team off-hours. In your case, our chat agent was actively trying to reach the technician immediately, and the issue was resolved on Saturday. Based on feedback like yours, we’ve now opened a weekend WhatsApp hotline for top-tier customers for faster emergency escalation, and we have already talked via WhatsApp. Regarding the delayed reply in your private channel: we’re sorry — at the time you messaged, our staff member was on a flight and responded as soon as they landed. If there’s anything still unresolved or you’d like us to review what happened end-to-end, please reply with your store name and we’ll follow up directly and make sure this is fully addressed. Best regards, Tapita

5 / 5 Share

Dec. 26, 2025

Great app with amazing tech support. They will patiently work with you, to get your site to perfection. Mike helped a lot today with clear instructions and great short videos.

Store

Natiqua

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Parfait l'équipe reponde vite a l'ecoute ta un probleme il sont present directement mais aussi l'application et complete je vous le recommande

Store

Saylana

Using app

About 4 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 26, 2025

Liam was very helpful and calm in helping to fix the favicon error on my store .

Using app

1 day

Total reviews

7

Average rating

4.1

5 / 5 Share

Dec. 25, 2025

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

very help full team. Thanks

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Just installed but very happy with the level of support from the Tapita team. They jumped right in to help me make changes to our technical SEO. I will be watching other metrics over the coming weeks to see how these improvements translate to organic traffic and sales. Thanks Tapita

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Great App, really helpful support too, well worth the money

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 22, 2025

This is a great app! After installing it, it became clear that our store had a high number of critical SEO issues, that Anna and the technical team helped solve over a couple of days. Very friendly and efficient help —and out store now ranks at 98 without any critical errors! Highly recommended!

Using app

About 2 months

Total reviews

32

Average rating

2.3