All reviews

Rating Breakdown

  • 5
    96% (2,420 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 97% (2,407)
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5 / 5 Share

Sept. 7, 2025

Tapita support have been great and really shed light on my SEO and helped me sort it out via their team coding things in the background :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Courteous, fast, efficient very helpful. Excellent product. amazing group of people they have sorted out my store errors in no time now I’m showing that I’m in the 99 percent of all errors are gone nowI can but I need to do start to doing business the way it needs to be done, professional very courteous totally satisfied. This is the app for your store. Trust me.

Using app

4 months

Total reviews

48

Average rating

4.9

5 / 5 Share

Sept. 7, 2025

Great customer support .. really exceeds our expectations. saved us significant time and cost with their online customer support that guided us step by step to get our Google accounts established and SEO errors fixed.

Store

ARYIA

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

What a great app, not only is it really useful to optimize SEO (as it promises), but even greater is the on-the-spot support of the team. They do an amazing job with high expertise and direct fixes. Just love it and would highly recommend.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Amazing. Guided me all the way to optimizing my store . Im no techy.

Store

Queerky

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

We’ve had an amazing experience with Tapita Support. Their team has been extremely responsive, professional, and genuinely invested in helping us. Every query was resolved quickly, with clear communication and a real willingness to go the extra mile. What impressed us the most was not just their technical expertise, but also the patience and care they showed throughout the entire process. Thanks to their support, everything has been running smoothly and efficiently — making our workflow so much easier. Truly one of the best support teams we’ve worked with. Highly recommended!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Max helped me out, even with a different issue he spotted. Great service

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The support team was great! helped fix my critical errors in a very easy to understand way. I appreciate the time they took to help get everything working correctly.

Store

JNS-MFG

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I had an issue and Lina from Tapita instantly helped me solve it. She was quick, professional, and very supportive throughout the process. Thanks to her, everything was resolved smoothly. Really appreciate her excellent customer service!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

The Tapita team is invaluable, even though I have a free version; they offered me a free migration and SEO audit. I am now awaiting their tech team to migrate my site and I am very optimistic.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The service was excellent in improving both website speed and SEO performance. They quickly identified key issues, optimized the site loading time, and provided valuable SEO adjustments that improved search rankings and visibility. Their expertise made a real difference, and I truly appreciate their professionalism and efficiency.

Store

Covomi

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent Support & SEO Guidance I had a fantastic experience working with Liam from Tapita Support. He patiently walked me through the entire process of improving my site’s SEO performance, from fixing duplicate meta issues to configuring structured data and schemas. He even handled technical details like the favicon issue and guided me on speed booster features. Liam was clear, professional, and proactive—explaining each step while ensuring I understood what was being changed. I really appreciated how quickly he resolved hundreds of errors and boosted my SEO score, while also forwarding the remaining technical issues to experts for follow-up. Overall, the support was thorough, responsive, and results-driven. My website is performing much better, and I feel confident about the improvements. Highly recommended!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

This app is really amazing for SME businesses, with free version itself this provide a lot of value. I appreciate the quick support from support team in fixing the critical SEO errors.

Store

REYNIXX

Using app

About 1 hour

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 17, 2025

Worst app ever Customer service is the worst Delay in reply and if you decide to pull Over good you won’t return any money to you I’m not satisfied with your explanation. Other apps process refunds quickly without complications, but in my case, you say it’s not allowed. Even when you refund, you don’t return the full amount, which is quite unreasonable considering the moderate price. Overall, it was a very bad experience, and I will not install or use your apps again—even if all features are offered for free. Initially had issues with charges and support, but after several discussions, they processed a refund. Service was eventually resolved, but communication took time.

Using app

2 months

Total reviews

9

Average rating

3.9

Developer Reply

Hi, Please allow us here to explain what is App charge policy. According to our terms and condition, your store is not qualified for refund, but we tried all we could to support you with the charge. We gave this store credits to use our app, however as 3rd party app developer, we do not have access or right to edit your bill. According to Shopify policy, after we gave credits, if the bill is already processed, merchants will need to contact Shopify directly to waive the bill. We sent you credits on Oct 11 and already sent you a Credit screenshot. May you please contact Shopify to ask them waive the bill please? We did try all we could to solve the bill for you, but as app developer, we do not have access or right to edit the bill. It must be done by Shopify, Best regards, Tapita

5 / 5 Share

Aug. 31, 2025

So far looks good ! Let’s see the results but am confident will work

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

I am pleased with their services. Please continue the good work!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Excelent Tool and Service. Top!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

the developers are insanely good. they helped me resolve an issue outside my scope and my store is in a good place

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I'm new to the ecommerce and Shopify world and I'm really struggling to get my stores set-up and working properly. I downloaded the Tapita AI SEO Optimizer, Speed App and was impressed by how user friendly it is. Furthermore to that, when I did get stuck on something and reached out to their customer support feature on the App, I was even more impressed. The person that was helping me was super helpful, patient, understanding and knowledgeable. I'll recommend this App to anyone and I'll definitely be using it again soon to help streamline my stores. Thank you.

Store

Desk&Co

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Amazing app and support.They just took my SEO score from 71 to 84

Using app

3 months

Total reviews

1

Average rating

5.0