All reviews

Rating Breakdown

  • 5
    96% (2,422 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 97% (2,410)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2025

Thank you for helping me fix the issue with my app.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2025

Krystal was great - helpful right off the bat and connected me with technical team for larger scope items. So great to see the live CSR support included in the subscription!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Tapita support goes above and beyond to help with any errors you may have on your site. Greatly appreciated!!!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2025

Amazing customer support, they really go the extra mile to help in anyway they can! very happy with the service so far.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2025

väldigt hjälpsamma

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Incredible support. Right after installing I got so much help, after a quick scan the app found the key points and they even help implementing the changes. Honestly great stuff!

Store

Hable

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

What an excellent customer service we experienced today from Tapita. Anna efficiently helped us to fix all critical errors in our shop. We will definitely consider to upgrade our plan or contact them for a full service plan. Thank you so much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

very supportive customer support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2025

Works great for me!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

good tools, and good customer servise

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent App with Outstanding Customer Support We've had a great experience using the Google SEO Schema Meta Data app for our Shopify store. It's user-friendly and does exactly what it promises—enhances our SEO and helps our products appear more prominently in search results with rich snippets. What truly stood out was the customer service. The support team was incredibly responsive, patient, and knowledgeable. They guided us through every query with care, making the entire process smooth. Highly recommended for both the app’s functionality and the exceptional service behind it!

Store

Embrell

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2025

Love when support feels this easy. Keep up the great work!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

I have just downloaded the Tapita: SEO Optimizer & Speed app. I instantly got a message from Sharye who was super helpful resolving the two critical issues on my site and I it now has a 93% SEO score which I am delighted with. Thank you so much, Sharye. Nick Jones

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

happy with the service

Using app

34 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

April 9, 2025

Very good app to improve my website , and the customer service is very helpful

Store

Reine

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

Support was quick to respond and jumped in to help me with my issue. They still have some more work to do. But it's been good so far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

This app and its customer service is very helpful. I can always count on them to keep my shop "clean". I strongly recommend it

Store

UDO-YU

Using app

About 2 months

Total reviews

6

Average rating

4.2

5 / 5 Share

April 9, 2025

Amazing app for boosting SEO! Super easy to use and packed with useful features. Huge shoutout to Krystal from support—she was incredibly helpful and quick to resolve my queries. Highly recommend!

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

I installed Tapita tonight after struggling to find a user-friendly, Shopify-ready app to improve my store's SEO footprint. It had good reviews already, so I tried it on the free plan. The app is easy to use, and I enjoyed it straight away. But then I got into a chat with Liam from the support team, and I have not experienced such top-notch customer service like his for a VERY long time. All companies are trying to shortcut on service and cut corners. Liam went above and beyond to help me audit my Google rankings, Analytics, Images and page load speed. All as a free plan user. Absolutely outstanding. I will upgrade the plan tomorrow to improve my rankings even more. Now, I have complete trust in this company and product. Keep up the great work!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Their support team is amazing! Always ready to assist in any way!

Using app

About 1 month

Total reviews

3

Average rating

5.0